All reviews of Zach
Review about: Owl + Lark
Super king mattress
I've had my super king mattress for a while now and I have some mixed feelings about it. It looks really nice and feels pretty high-quality, which I like. It's firm but still comfy, and it's kept its shape well over time. However, it's pretty heavy! I struggle to turn it on my own, let alone move it downstairs or through a doorway. This could be a real problem for someone less strong or moving house. Also, if your partner moves around a lot in bed at night, you'll feel every single toss and turn. There's no motion damping, so I've been woken up a few times by my restless partner.
Review about: JewelStreet
Jewellery earrings
I recently bought a lovely pair of earrings from JewelStreet and I just have to say, I am really impressed with how well they're made. The design is so classy and the materials are really top quality. Every time I wear them, I get compliments.
Review about: Nugnes
Givenchy boots, expedited shipping, Shop app
I recently bought a pair of Givenchy boots from this shop at half the price compared to another online store. I was really excited about the bargain and decided to pay a little extra for faster delivery. I was thrilled when the boots arrived two days early through DHL to my address in the US without any problems. The updates on shipping were great, with notifications on the Shop app, as well as through text and email. All in all, I am very happy with my purchase.
Review about: Anatomic Shoes
Comfortable and high-quality shoes
I was really impressed with how comfy and well-made the shoes I bought were. The material they used was top quality and they felt so nice to wear all day. I'd definitely recommend them to anyone in need of some reliable and long-lasting footwear.
Review about: Hiatt Hardware
Chrome knobs for laundry cupboard
I recently bought two shiny chrome door knobs for my bathroom cupboard, and they're just what I was after! They look really cool and are clearly well crafted. They arrived quite promptly and the updates on delivery were easy to follow. I'll definitely return to this store when I need more knobs for my new kitchen. I highly recommend it!
Review about: Expert Verdict
Vintage-style radio purchase
This vintage radio is absolutely amazing! It's like going back in time whenever I turn it on. The design is beautiful, and it works perfectly. I'm so pleased with my purchase. The delivery was safe and the radio arrived in perfect condition. Big thanks to the seller for providing such a fantastic product!
Review about: Wealthyhood
Easy investing app
I've been using this app for a week now and I have to say, it's absolutely amazing. Normally, I don't bother writing reviews, but this app is definitely worth talking about. Some investment experts suggested it to me, and I thought I'd give it a try. I can confidently say that this is the best investing app I've ever come across. The user experience is really easy to navigate, and I really like how it helps you create portfolios tailored to your risk/reward profile and mindset. If you're thinking about investing, I would definitely recommend giving it a try.
Review about: White Stuff
Jeans, Tees, and Jacket
The company kept me updated really well throughout the ordering process, letting me know how my parcel was doing. I'm so pleased with the clothes I bought - especially the jeans, tees, and jacket - they're top-notch quality. I love how durable and stylish they are, and I'm sure they'll last a long time in my wardrobe. All in all, it was a fantastic shopping experience with some really high-quality products.
Review about: Boohoo Man
Black hoodie purchase
Hey, so I recently purchased this really cool black hoodie online. The only issue is that I ended up getting hit with a hefty tax charge! It was honestly quite pricey. I've been a dedicated customer since 2019, so I've had some experience with this. I've got my receipt as proof and everything. I'm eager to get my tax refunded, but it's been tricky to find the right person to speak to about it. Can you assist me with this? I'd really appreciate your help, thanks!
Review about: Appliance Electronics
Great price, service, delivery
I just bought something from Appliance Electronics and I have to say, I am really impressed. The price was fantastic and the service was excellent. The delivery of my items was top-notch too, with the delivery team taking great care to make sure everything arrived in perfect condition. I am extremely happy with the whole experience and I will definitely be shopping at Appliance Electronics again in the future.
Review about: Coverwise
Travel insurance
I had a really good experience with the company. The staff were super friendly and really helpful when I was getting my travel insurance. I thought the service was top-notch and I would definitely suggest them to other people. Plus, the prices were really competitive and affordable.
Review about: Shop-Apotheke
Wanted to redeem 5 medications via e-prescription
I fancied picking up 5 prescriptions using the e-prescription system, but they wanted to charge me 5€ for each one plus a bit more for one of them, so I decided to leave it. I inquired about it, and they asked me which specific medications I needed, but once I told them, they went silent. Fortunately, the local pharmacy only charged me for one medication. The Shop-Apotheke also had my GP program details on file.
Review about: Santafixie
Late order, blaming suppliers and couriers
I'm really let down by the customer service at this company. It's been two weeks since I ordered and my stuff still hasn't been sent out. When I asked about the delay, all I got was excuses about suppliers and couriers. They said delays happen a lot around this time, but that's no excuse for such rubbish service. I won't be shopping with them again.
Review about: Petwise
Pet insurance claim delay
I had a bit of a frustrating time with their pet insurance claim process recently. I submitted a claim back in October, and I've been waiting ages for it to be sorted out. It took forever to actually get through to someone on the phone about the claim too. The staff were friendly and said sorry, but it didn't really make up for all the hassle the delays caused. Overall, I wouldn't suggest using their pet insurance services after what I went through.
Review about: Aspinal of London
Luxury items at premium prices
Aspinal sells really fancy stuff at really high prices. So, if you're completely sure about what you want and willing to splash the cash, then go for it. But just a heads up, if you're thinking of getting an expensive gift, be careful because it might be tricky to get a refund if the person doesn't like it. Also, deliveries can take a bit of time, so get ready to wait around.
Review about: Oasis Travel Insurance
Quick and easy purchase
I found it really easy to get what I needed on their website. The whole process only took about 5 minutes from start to finish. It was so quick and straightforward, I didn't have to think about it much at all.
Review about: Hotter Shoes
stylish summer sandals
I've been a loyal customer of this shoe company for a long time and I've always loved the quality and how well their products fit. I've bought all sorts of things from boots to shoes over the years, and they've always lived up to what I was hoping for. I was really happy when the company started bringing in more stylish designs and colours recently, after a time when options were a bit limited. But, I was a bit gutted to find out they don't do half sizes anymore. Getting the right size is really important to me as I really value comfort in my shoes. Even though they have some great designs and widths available, I can't budge on sizing. I've always appreciated how they combine style and practicality, so I think they can sort this out. For now, though, I might have to check out other brands like Van Dal for my shoe needs.
Review about: Tru Clothing
First time order, exchange and refund
I've just had my first shopping experience with this company and I have to say, I was really impressed. The clothes I bought were top quality. However, I needed to swap one item for a different size and get a refund for another. It was all sorted out quickly and easily - I got my refund in just 2 days and the new size arrived within a few days. The customer service team were super helpful whenever I needed to call them, which made the whole thing even better. I definitely recommend this company and their clothes.
Review about: Ecigone
Recent orders
I've placed a few orders with this company lately and I must say, their service is top-notch. Every time I've ordered, everything has gone really smoothly, no problems at all. Their website is easy to use, so it's easy to find what you need. The customer service team is also very good, always there to help with any questions or problems. The product is really good value too, with good prices and high quality. Overall, I would definitely recommend this company to anyone looking for a reliable and efficient supplier.
Review about: Double Boxed Toys
Limited edition item purchase
I've been a loyal customer at this shop for a while now and I have to say, they always keep me updated about my orders. The delivery is consistently fast and dependable. Sometimes I feel the prices are a little steep, but using Clearpay definitely helps me spread the cost. I get that limited edition items can cost more, especially when they're hard to find in the UK. All in all, I'd definitely recommend shopping here.
Review about: Nakin Skin Care
Face creams and serum purchase
I came across this skincare brand the other day when I was looking for some new options for my usual go-to brands. I was really interested in all the great reviews I found, so I decided to buy two face creams and a serum. I have to say, I'm really impressed with the face creams I got. They feel so fancy on my skin and have really made a difference in how it looks and feels. I'm still waiting for the serum to arrive, but after trying out the face creams, I feel pretty sure it's going to be just as good.
Review about: Base
Online game purchases discontinued for Europe
I used to buy online games from this seller quite a lot, but I was really let down when they stopped shipping to Europe out of the blue. My loyalty points got wiped, pre-orders were cancelled, and I was left feeling disappointed with their sudden change in shipping policies. I even reached out to customer service, who told me not to worry about the name change but I still couldn't buy any games.
Review about: GunPlan
Customer service experience
I must say, I was really pleased with the service I got when I made that phone call. The person I spoke to was so clear, helpful, and patient. They took their time answering all my questions and didn't push me to buy anything extra. I was impressed by how professional and efficient they were throughout the call.
Review about: 4th & Reckless
Expensive, luxurious, snags, loose thread, stitching issue
I was super pleased with the items I got from this store, they were really beautiful and had a real fancy feel to them. I felt like a million dollars when I tried them on! But then my mood quickly changed when I noticed a couple of flaws. One of the items had a loose thread hanging off it, and the other had a problem with the stitching under the shirt collar. It was really disappointing to see these issues in what I thought was a really top-notch product. I thought about returning them, but I had a holiday coming up and needed them urgently. If this happens again in my next orders, I won't hesitate to send them back.
Review about: Shein
Jewellery items
I was really pleased with how quickly my jewellery items arrived, especially because they had quite a distance to travel. They were packaged well and arrived in perfect condition. I've always found this company's jewellery to be really good quality and value for money. I bought a few pieces for myself and a few for my daughter, and they were definitely worth the price I paid. They looked just like they did on the website and were perfect for what I needed. Overall, I'm really happy with my purchase and would definitely recommend this company to anyone looking for affordable and stylish jewellery.
Review about: Sundays Bike Insurance
Frequent claims, Gareth assistance, excellent service, competitive pricing
I've had to make a few claims with the insurance company, but I have to say, every time I do, the service is top-notch. It's never fun dealing with crashes and all that, but the whole process has been super easy and straightforward. Gareth, the guy I talk to there, is always really helpful and keeps me in the loop every step of the way. I really do appreciate the great customer service I've received every time.
Review about: Violet Jordan
Overpriced skincare products
I just wanted to say a huge thanks to Lucy for getting back to me. I tried sticking with those expensive skincare products for three whole months, but in the end, I just decided to chuck them all away because it had been over 30 days since I bought them. I probably should have just listened to my own gut instinct and reached out earlier, but I couldn't shake this feeling like I must have been the one making a mistake or forgetting something.
Review about: Goldsmiths Jewellers
Anniversary gift purchase
I recently bought an anniversary present from this jewellery shop and I have to say, I was really impressed with the whole experience. The item I got was just as they described it and it arrived quickly. The way it was presented in a beautiful gift box really made it feel special. I will definitely be going back there for more purchases in the future.
Review about: My Photo Puzzle
Christmas present puzzle
My husband got me a puzzle for Christmas, and I just love it! It's a picture of our dog standing on a fallen tree in the woods, so cute but quite tricky to complete. The pieces are sturdy and fit nicely, which makes it really fun. I'm looking forward to finishing it and putting it on display!
Review about: AXA Landlord Insurance
Settled claim error
I was really surprised at how professional and efficient the company was. Even though they settled my claim wrong five years ago, they quickly let me know about the mistake and promised to send payment soon. It's not often you see insurance companies putting in that much effort to fix old errors, so I was really impressed.
Review about: Brook + Wilde
Mattress purchase
I purchased a mattress from that company and initially it felt like sleeping on a cloud. However, after less than two years, it became lumpy and caused me back pain every morning. When I attempted to use the warranty, I discovered that the company had gone out of business and couldn't assist me. It just isn't right!
Review about: Direct Stoves
Wood burner
I've had a bit of a rough time with this company recently. The delivery dates they had on their website were wrong, which meant I had to cancel my order so I could get a wood burner in time for my fitting dates. It was a bit of a pain having to deal with loads of emails and phone calls just to sort out getting a refund. It's been weeks now, and I still haven't seen the money back in my account. I'd suggest maybe looking for a local supplier who will appreciate your business more than this company did.
Review about: Discounted Sunglasses
Sunglasses
I bought a pair of sunglasses from this shop not long ago and I must say, it was a pretty good experience. The delivery was fast, but when I tried on the sunglasses, they didn't look as good on me as I had imagined. Thankfully, returning them was easy and straightforward. I sent them back without any issues and got my money back quickly. All in all, I might give them another chance in the future, in the hope that the next pair will be a better fit for me.
Review about: Running Point
ASICS trainers
I have to say, I was a bit worried at first ordering from Running Point because of some bad reviews I read. But I can happily say that my experience was actually pretty good! My ASICS trainers arrived quickly and in great condition. The quality was top-notch and just like they said on the website. Ordering was easy and smooth, and when I needed help with sizing, the customer service team were quick to assist. All in all, I'm really happy with my purchase from Running Point and would definitely tell others to give them a go.
Review about: Haute Florists
Birthday bouquet
I used to be a customer of this company and I've had a bit of a mixed bag of experiences. One time, I treated myself to the Belle in Black bouquet and it was just fabulous - really beautiful. But for my daughter's birthday, I went for the Peonies bouquet and it was a massive letdown. The flowers looked all droopy and the edges were going brown, definitely not what I was hoping for. So, I sent them an email with some photos of the sorry bouquet and they got back to me pretty quickly, within an hour, and sent a replacement bouquet for free. It was good of them to sort it out so fast, but it was still annoying to receive such poor quality flowers in the first place.
Review about: Bluecrest Wellness
Health Screen Test
I wouldn't recommend spending your money at this place. They forgot to do important tests, got my emails mixed up, and couldn't even give me a straight answer about a serious health issue. The service was really disappointing.
Review about: Hawkers
Sunglasses order
I am really upset with the customer service I got. I bought some sunglasses two months ago and they still haven't shown up. The customer service team hardly got in touch with me at all - it took me writing a really bad review before they replied. They said I could have a refund, but then I didn't hear from them again. It's been 4 weeks now and I haven't got my money back. It's just not on.
Review about: Ego
Ordered skirt, lost parcel
I ordered a skirt from this place recently, and let me tell you, the service was a disaster. Trying to find my lost parcel has been a nightmare. It's been weeks and Royal Mail still hasn't found it. The lack of communication and tracking information from the start is so frustrating. Who doesn't give a tracking number these days? I had to ask them for any details, and all I got was that my parcel is likely lost. Thanks for letting me know, I suppose.
Review about: Luxe to Kill
clothes
Oh my gosh, the person from customer service was so helpful! They sorted out my problem really quickly, didn't even have to wait long. That's exactly how customer service should be, don't you think? And the clothes are amazing as well! I'm definitely going to place another order!
Review about: UKSoccerShop
Retro Man Utd shirt
I bought a retro Man Utd shirt from this store not long ago and I was really let down by the quality of it, to be honest. When I got the shirt, I could see that there was paint on it which made it look discoloured. This was disappointing because I paid £88 for it and I don't think the quality was worth that amount of money. I personally think the product was below standard and I wouldn't recommend anyone else to shop at this store.
Review about: Jacques Vert
Almost got scammed
I was so close to being scammed on this website! I tried to buy something and got an error message. Then my credit card company texted me asking about a strange payment to EPL*MINGTU CO. I looked it up online and discovered it was a scam. Luckily, I used a credit card and my company spotted it.
Review about: Smallable
Jacquard jacket
I've just got my jacquard jacket and I'm over the moon with it! The quality is amazing, the fit is spot on, and the design is exactly what I wanted. Smallable always comes through!
Review about: DQT
Overcharged - Terrible Customer Service
I ordered something online and ended up being charged twice for the same item! It wasn't my fault, but DQT didn't send me two items, they just took my money twice. When I tried to sort it out with them, a lady named Lora was completely unhelpful. I spent ages chatting with her online and didn't get anywhere. Luckily, I paid with a credit card so I called them and had the extra charge reversed. DQT said they would contact me to resolve the issue, but they never did. I wouldn't trust them! If you do have to purchase from them, make sure to use a credit card for added protection in case they make a mistake like they did with me.
Review about: My Car Check
Deceptive subscription fees
This company is just a bunch of deceivers! I checked the car data and was charged £5.95 on 11th August 2028, but then they also took £29.90 from my account on the same day with no subscription details or log-in given. To top it off, they took another £29.90 today with no warning. When I asked them to cancel my unauthorised subscription and refund my money, they only did it when I threatened to dispute the charges with my bank. They try to blindside you with their sneaky tactics and lack of transparency - a really shady operation if you ask me.
Review about: Kickgame
Ordered a pair of sneakers
I ordered a pair of sneakers way back in December, but they still haven't turned up. After waiting patiently for four whole months, they eventually sent me a voucher to use on their website. I thought, why not give them another shot? So I ordered a different pair, but they were meant to come in 8-10 days, and now it's been a month and a half! And to make matters worse, trying to contact their customer service has been an absolute nightmare. Completely disgraceful, if you ask me.
Review about: Duracell Direct
Easy ordering and payment process
The website was dead easy to use, I had no trouble finding my way around and buying what I needed. Paying was a piece of cake too, no hassle at all. All in all, it was a really good online shopping experience and I'm grateful for that.
Review about: Insure4sport
3rd party insurance purchase
I found it pretty straightforward to buy third-party insurance through this service. However, I was gutted to find out that it didn't include cover for individual bikes. And it was disappointing to learn that there’s no protection for cyclists going abroad beyond the UK.
Review about: 1pMobile
Returning customer experience
As a customer who's been with this mobile network before, I've generally had a good experience. I moved to a different provider for a cheaper deal, but regretted it when I had trouble with my data connection. Coming back to this network, I was happy to see that my signal was strong, and I didn't have any problems with WiFi calls or speed.
Review about: Luxe Emporium X
Luxe Emporium X
Being a customer of Luxe Emporium X has been absolutely fantastic. From when I ordered to when my goodies arrived, the whole experience was top-notch. The ordering was a breeze, no hassles, and I kept getting updates about my order which was great. My items came super quickly and were really well packaged, arriving in perfect condition. Can't fault them at all, really impressed.
Review about: 883 Police
Christmas gift sets and clothing items
I bought some Christmas gift sets and clothes for my family recently, and they really loved them! The products were top quality and the prices were great value for money. I'm excited for when the brand brings out their women's collection, I'm sure it will be just as amazing as their men's range.
Review about: Etoren
Smartphone purchase
The customer service I received from the team at Etoren was really good. They were quick to respond to my questions and went above and beyond to help me choose the right smartphone. I was happy with how smoothly the device was delivered and overall, the shopping experience was positive. The only downside was that the delivery took longer than I had anticipated compared to other companies.
Review about: eToro
Responsive Account Manager
I just have to say, this guy Abdel Muti Tutunji is absolutely amazing! He's like a superhero for my account. Whenever I need him, he's there, always answering my questions and giving me top-notch advice. I feel like a VIP with him taking care of things. I definitely recommend him to anyone who needs help with their account.
Review about: Simply CBD
CBD oil purchase
As a customer, I have to say I was really let down by how this company has been behaving. It's really disheartening to see them pretending to be fair CBD groups online, but actually just pushing their own products and shutting down any talk about competitors. Also, their old third-party lab certificate makes me doubt if their products are even real. It's obvious that this company isn't honest or transparent in how they market themselves, and that's worrying for customers like me who want to find real and reliable CBD products.
Review about: N Peal
Cashmere sweater purchase
I'm a regular customer of this company and I recently bought a cashmere sweater. Even though I live abroad, it's not easy to find good customer service tailored to me, but I must say, my experience with this company was top-notch. Being able to chat with an actual person, like Hannah, over the phone was a real treat. She knew her stuff and really helped make the whole buying process a breeze. It's nice to see a company that still cares about its customers in a world where so many businesses care more about online sales than real connections. I'll definitely be sticking with them as a loyal customer after this level of service.
Review about: CCL Computers
Adata 16GB Memory drives
I was so annoyed with CCL Computers recently. They sent me an email saying my order was delivered to my 'safe place', but they didn't tell me where that was! I was searching everywhere until I found it under my old car! Can you believe that? And to top it off, 3 out of the 10 memory drives I ordered were faulty and couldn't be fixed. I've never had this problem with any other company before, so I was really let down by CCL Computers.
Review about: 11 Degrees
Quality products
The stuff in this shop is absolutely brilliant! I bought something recently and was really impressed with how good it was. It's definitely going to become a regular addition to my collection. I would definitely suggest taking a look if you're after some stylish and good quality things.
Review about: Low Cost Glasses
Recently received order
I got my order from the company not long ago after dealing with some issues regarding communication. At first, I was a bit concerned that the company might have shut down because they weren't getting back to me when I asked about my order. But thankfully, I finally got an update on the same day my package showed up in the mail. It would have been nice if they had kept in touch more regularly to let customers like me know what's going on with their orders.