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Unfortunately I have to complain about the delivery service of this company. On May 16 I bought a pair of shoes in this store this should have been delivered to Ukraine. I’ve checked before orderi...Read on

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    Would buy here again


    Unfortunately I have to complain about the delivery service of this company. On May 16 I bought a pair of shoes in this store this should have been delivered to Ukraine. I’ve checked before ordering, the info on their website insured me that international shipping is not an issue for them. According to info I’ve received from the store it had to be delivered between May 28 and June 11, but the shipment didn't arrive.
    Also I couldn't see exactly where my shoes are located, since I didn't have access to see these details on the FedEx website. So i am also questioning the choice of the store to offer untraceable delivery. At the moment of the checkout I did not pay attention to the delivery options (my fault) but I sincerely think that this should not be offered especially for international deliveries. The Allsole representative answered: "Unfortunately, it does not seem that this was arranged to be sent via a tracked service therefore I cannot provide you with any relevant tracking updates." They also added that they will start investigating where my package is located directly with the delivery service FedEx. To do this I needed to fill out a DOR document. While I was waiting for a couple of days for a response from the manager, I decided to email directly to the FedEX support service on my own to speed up the process. Here's what they answered. "Good afternoon, Anna. The parcel was not picked up by a FedEx courier. The parcel is not in transit. The sender must be contacted. Thanks."
    Allsole managers replied that they are very sorry, but they do not know where my package is. Also added that I can make a refund or choose other shoes since these are no longer in stock. I replied that I needed a refund and asked when to expect it. More than 48 hours have passed since the last letter from the AllSole manager and I still have not received an answer and money.
    Words can’t describe how upset I am because this package was very important to me since there were my WEDDING shoes. They were out of stock almost everywhere. I really had my hopes up high for this store, which I regret now. I just lost my time. I made an order so early on purpose because on July 3rd they should have been with me. But everything turned out the worst way and I cannot make my dream wedding look come true.
    I hope that the money will be returned to me as soon as possible. And hope that refund is arranged ASAP.
    I recommend to avoid this store especially if some important event is coming up. Now I am out of shoes and my money. Watch out and save yourself some time

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Shoes are the most important part of your outfit. The wrong shoes influence the way in which you walk and therefore also the way you carry your weight. AllSole wants to provide you with various kinds of shoes. But what is the quality of their trainers? How comfortable will their flat shoes be if you have to walk in them all day long? Will you have to wait long for AllSole’s delivery service to send you your new wellies or boots? And what will the AllSole customer service say when you are not satisfied with the sandals that you bought from them? Only people who wear shoes from AllSole are able to tell you more about this shoe shop. Read their reviews to get an understanding of what buying shoes from AllSole entail. Their ratings, opinions, comments and experiences can help you to decide if AllSole is the best place to search for shoes.

About AllSole
AllSole is a shoe shop. They call their shop an online footwear boutique and are, in their own words, driven bu their love for shoes. Their shop contains designer shoes for men, women and children. For men, they provide boots, loafers, trainers, brogues, wellies, slippers, sandals, formal shoes and so on. Women have many of the same shoes. But for them, AllSole had added sandals, heels and espadrilles to their collection. There is a special department reserved for children’s shoes. There, you can find shoes for baby’s, toddlers and kids. School shoes are available but also some party styles. AllSole works together with many brands. The names Ted Baker, UGG, Vans, Converse, Michael Kors, Dr. Martens and Skechers probably sound familiar. Puma, Birkenstock, Paul Smith, Clarks and Timberland are a few other brands that are featured at AllSole’s website. And there are many others. Don’t forget to take a look at their outlet department for shoes that can be purchased for a discount.

Services of AllSole
All of the shoes from AllSole can be ordered by the shoe shop’s website. Just select some sandals or heels that you want to try and place an order. If you complete the payment, the AllSole delivery service will pack your new wellies or slippers and send them on their way to your home. Then, you can just wait until your new shoes arrive. The AllSole customer service can help you when you are not satisfied with the trainers that you received.

Complaints, Complaints and Tips for AllSole
Have you ever ordered a new pair of shoes from AllSole? Then, we would love to hear more about your experience with this shoe shop. How comfy are those sandals, really? Did the brogues meet your expectation? How long do their high heels last before you have to replace them? Did you have to wait long for the new wellies to be delivered? And what did the AllSole customer service department say when you needed their help? Add your own AllSole review and let us know what your thoughts on this online shoe company are.