Brook + Wilde - Overall Rating based on 27 reviews
Featured Reviews
Reviews (27)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Sofa beds replacement
I had to get a new sofa bed so I got in touch with the manufacturer on 07444139670. Adam was really helpful and sorted out getting a refund for me and putting through a new order. It was nice and easy, dealing directly with the manufacturer!
Mattress purchase - Sagged after 1 year
I bought a mattress about a year ago and now there's a big dip on my side. The company went out of business but started up again with a similar name. They won't honour the warranty so I'll have to buy from a more reliable company. I suggest steering clear of this company - their products are subpar and their practices are sketchy.
Bed purchase
The bed I bought turned out to be a total waste of money. After less than two years, it started showing signs of wear and tear that made it not fit for purpose. When I tried to get a refund, I was shocked to hear that the company had gone into liquidation. I not only lost the money I spent on the bed but also lost the chance to get a refund due to their 120-day policy. It's frustrating to see a company act so dishonestly, leaving customers in the lurch with a poor-quality product that doesn't last. I can only imagine they will do the same thing again in the future, leaving more customers out of pocket. Save yourself the hassle and money by steering clear of this company unless you want to face the same disappointing result.
Mattress purchase
I recently bought a new mattress that was advertised as being really supportive with multiple layers, but it's actually so soft that it feels like I'm sleeping on a marshmallow. My dad has a skin condition, and ever since we got the new mattress, he's been sweating a lot and itching like crazy. When we stay in hotels, everything is fine, but at home, it feels like a sauna. And to top it off, the company we bought it from has disappeared and some other company has taken over, but they don't seem to care about resolving any issues. Seems pretty dodgy to me, to be honest.
Elite Mattress, 3 years
I bought my mattress about 3 years ago and it's been like sleeping on a fluffy cloud! It's really comfortable and I never wake up with a sore back anymore. The mattress has this cool bounce but also provides great support. It's like magic! Besides, it still feels as firm as it did when I first got it. The cover is really easy to wash, and I love that it has handles - makes moving it around a lot easier. I've tried other fancy mattresses in the past, but this one is definitely the best.
Bed and bedding purchase
We had such a terrible experience with this company. We bought a bed and bedding, but then they went bust and ran off with our £2,000. We've been waiting for a year now and still haven't gotten what we paid for. It's been impossible to get any straight answers or information from them. Every time we tried to get in touch, they just gave us false hope that our bed was coming soon. Unfortunately, we didn't use our credit card for this purchase, so we can't even try to get our cash back. We won't be making that mistake again, and we certainly won't trust this company ever again.
Mattress, pillows, duvet and others
I needed to change my matress, pillows etc after using them for a few years. The need came because I was no longer comfortable with them. I wanted to try something better that could guarantee better sleep and I said to myself, if it shouldn't be something better in context, then it shouldn't even be changed at all. That was where I decided to buy from Brook + Wilde after carrying out a research about the company including reading reviews from their customers. Most especially, the reviews were on the positive side and I felt I should also experience what their customers were enjoying. Truly, the matress, duvet, pillows I bought from Brook + Wilde worth every effort put in. Kudos to Brook + Wilde for manufacturing and selling quality sleep materials.
Review with most votes
Mattress, pillows, duvet and o
Read on