Carrie Elizabeth Reviews

: 20

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95% Would buy here again

Most relevant positive review

  2024-05-12
Necklace Layering Clasp
I've ordered a few things, but I wanted to have a chat about this clasp. I was really lookin...Read on
nicole

Review with most votes

  2023-12-19
Faulty ring purchase
Recently, I had a bit of a bad experience with customer service from this company where I got a r...Read on
Jade Cook

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    Necklace Layering Clasp

    I've ordered a few things, but I wanted to have a chat about this clasp. I was really looking forward to being able to wear several necklaces without them getting all tangled up, but unfortunately, the clasp isn't tight enough. My necklaces keep coming off, and I really don't want to lose them. The design is nice, but the clasp needs to be stronger. Perhaps a new design with a more secure clasp would change my mind.


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    Stunning jewellery

    I just wanted to say how absolutely gorgeous the jewellery I bought is, it's truly stunning. And I couldn't be happier with it, honestly. The customer service was also incredible, they really went out of their way to help. We had a bit of a hiccup with the Royal Mail delivery, but the team did everything they could to sort it out. Thanks a million for the fantastic service, really appreciate it!


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    My cool buys

    Oh my goodness, I absolutely adore the jewellery from this company! The designs are just fantastic, and they use the most gorgeous materials like gold, pearls, white topaz, and green amethyst. The colours they incorporate are so beautiful and subtle, I can't get enough of them! I love how you can mix and match the various necklaces and charms because they all have themes and symbols that complement each other so well. It's great that you can personalise your pieces with your initials, birthstones, and even your astrological sign - it really feels like the jewellery was created just for me. In addition, you can wear the pieces on their own or layer them up, which is so much fun. They look incredible with everyday casual outfits, but they also add a touch of sophistication when you're dressing up to go out. They are so feminine and delicate, I simply can't resist them! What's even better is that they're lightweight, of excellent quality, and always come in various sizes and lengths.


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    Pendant for 10th wedding anniversary

    I was really let down by how long it took for my order to arrive. I even forked out some extra cash for tracking, hoping it would get to me on time for my anniversary, but it got delayed, and it stressed me out a lot. However, when I reached out to customer service, Sophie was fantastic. She worked hard to find my package and made sure it reached me. The pendant itself was top-notch, but the delivery situation wasn't the best.


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    Beautiful earrings

    I bought some really amazing earrings from here and they are absolutely gorgeous! The design is fantastic and the quality is top-notch. The packaging was adorable, it felt like opening a present even though I actually bought it for myself (oops). I can't stop wearing them, they match with everything!


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    Necklace and ring

    I purchased a lovely necklace and ring from that store, but I must say, I've been quite let down by the quality. The necklace snapped the very first time I put it on, and although they gave me a replacement, that one ended up breaking as well. The same thing happened with the ring my husband bought me; it started falling apart after just a few wears. And then there's the opal ring - half of the stones fell out the second time I wore it. It feels like such a waste of money because these items should really hold up better for the price they're asking.


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    Gold jewellery pieces

    I absolutely love gold jewellery, and I came across this company because Zoe Sugg recommended it. I was first attracted to her collection with this brand, but after looking more into it, I found even more beautiful pieces that I had to have. The quality is amazing, and I'm really excited for the next release so I can add even more to my collection.


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    Engagement ring and 40th birthday gifts

    I've always loved beautiful, vintage things, and Carrie Elizabeth is a brand that really speaks to me. My fiancé actually picked out my gorgeous engagement ring from one of her collections, and recently my family got me some lovely gifts from CE for my 40th birthday too. The items were all really unique and special, just like the brand.


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    Jewellery purchase

    I really enjoyed choosing my new pieces of jewellery, they were all really lovely and shiny! I was kept informed about when my package would be arriving, and it came really quickly! The packaging was really pretty, and there was a sweet little note inside as well. The jewellery looked even nicer in real life, and I'm excited to get more from here in the near future!


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    Birthstone ring gift

    I bought my best mate a birthstone ring for her 40th birthday from this store. It came really quickly and looked so nice when it arrived, all nicely wrapped up. She was proper chuffed when she saw the brand, and now she's buzzing to open it on her big day. I've always been impressed with all the gorgeous jewellery they do here, and the customer service is spot on.


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    Solid gold pieces won in a competition

    I recently won a competition with this company and I couldn't be happier with my purchase of their solid gold pieces. The quality of the items is top-notch and the design is simply stunning. What I especially appreciate is the option to spread my voucher over multiple transactions, making it easier for me to purchase more of their beautiful products. The whole experience with this company has been absolutely delightful. I highly recommend them.


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    Wrong initial necklace order

    I was so shocked when I realised I had ordered the wrong initial for the necklace I was buying as a gift for my granddaughter. It was for a special occasion, so I was feeling really frustrated. But, the customer service team was amazing and fixed my order straight away. I was pleasantly surprised by how quick and understanding they were, especially since it was my mistake. The necklace was absolutely beautiful and my granddaughter loved it. They really saved the day! Thank you so much!


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    Elegant and well-packaged jewelry

    I absolutely love the gorgeous jewelry from this company. They have it all nicely presented on their website, so it's super easy to browse and find just what you want. The customer service is always top-notch, they really go out of their way to make sure you have a fantastic shopping time. And to top it off, the orders get sent out fast and arrive in the most beautiful packaging, giving that extra bit of luxury. I'm one happy customer and definitely plan to keep shopping with them in the future.


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    Beautiful and good value jewellery

    I've been a loyal customer of this company for years now, and I must say, I've always been blown away by the top-notch quality of their products and the exceptional customer service they provide. The jewellery designs they offer are just stunning, and you really get great value for money with their prices. Not to mention, the delivery service is super quick and reliable, so I never have to wait long for my orders to arrive. I've actually recommended this company to quite a few friends and family members, and they've all had nothing but good things to say about their own experiences. In my view, this company truly offers the best online jewellery out there.


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    Necklace purchases

    I bought three necklaces from this brand, and they all broke within a year of wearing them. Each necklace had a flimsy chain that kept snapping, which was really disappointing and annoying. To make matters worse, one of the necklaces was a replacement for another one that had the exact same issue. It's a shame because the jewellery looks amazing, but the quality doesn't seem to match the appearance. I had high expectations for these pieces, but I'm not sure if I'd buy from this brand again in the future.


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    My solid gold flower pendant

    I recently bought a beautiful flower pendant from this shop, and it is absolutely gorgeous. The design is stunning and adds a touch of elegance to any outfit. I'm wearing it right now because I love it so much. The delivery was really fast and efficient, so I didn't have to wait long to wear my new necklace. Also, I got a nice discount with my birthday code, which made the price even better. I am really happy with my purchase overall.


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    Personalised name necklace for friend's 50th birthday

    Kate, my customer service adviser, was an absolute lifesaver. She went above and beyond to make sure my personalised necklace arrived in time for my friend's special birthday. I totally goofed up by not realising it takes 5-8 weeks for personalised items, but Kate worked her magic and made it happen. The necklace was a group present from me and three pals, and Kate's dedication saved the day for all of us. I can't thank her enough for her incredible service.


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    Recent jewellery purchase

    I recently bought some lovely jewellery and I must say, I was so impressed with the quality and design. The attention to detail is just amazing and really makes these pieces stand out. The customer service was also excellent, which made the whole shopping experience really easy. The only slight issue for me was living in Spain, as it can mean extra taxes and delays in delivery because of customs. It would be great to have more info about sales or new releases to help plan my orders better. But overall, I am absolutely thrilled with my purchase and would definitely recommend this brand to anyone after some gorgeous jewellery.


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    Necklace

    I bought a necklace from this company not long ago, but I was gutted to find that my delivery had been messed with during transit, and my package turned up empty. But hats off to the customer service team for acting quickly in response. Parul, in particular, wasted no time in sorting out the problem and arranging a replacement without any fuss. I was really impressed with the level of help I got in fixing this unfortunate mishap.


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    Faulty ring purchase

    Recently, I had a bit of a bad experience with customer service from this company where I got a ring for my daughter as a Christmas gift. It's not like she's doing heavy physical work or anything, but within just 10 weeks, two opals fell out of the ring. I tried getting in touch with them through their website and even sent photos of the broken ring, but got no reply. When I tried again to ask for a return, I had trouble uploading the photos. Being a regular customer, the lack of response and help has made me think twice about buying from them again in the future.


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