All reviews of Evie
Review about: Ashley Madison
Fraudulent waste of time
This website is a complete joke. Their customer service is absolutely terrible. It's clear they don't give a damn about their users and only care about making money. The whole thing was a complete waste of my time and effort. My advice: steer well clear of this place.
Review about: RunnerInn
Cheap products
The stuff they sell on RunnerInn might seem like a bargain at first glance, but trust me, it’s not all sunshine and rainbows. Returning items is an absolute nightmare - costs a whopping £11 and feels like it takes forever to get your money back. And don’t even get me started on the delivery, took more than a week for my order to show up!
Review about: Pret a voir
Three pairs of glasses
When it comes to getting new glasses, I always stick to this place. The prices are really good and I've never had any problems with getting my order on time. So far, I've bought three pairs already, and I'm thinking about getting another one soon. They have a really nice variety of frames and I really like the quality of the lenses. On top of that, the customer service is excellent. The staff are really helpful and always happy to answer any questions I have. I'm really happy with everything I've bought so far and I'll definitely be coming back for more in the future.
Review about: Surfanic
Shoreline 3 layered Jacket purchase
I bought a jacket from this company recently and I have to say, I am really impressed. The Shoreline 3 layered Jacket is exactly what I needed - fantastic quality, keeps me nice and warm in windy and rainy weather. And the price was amazing, such a bargain. The delivery was fast and the package arrived in perfect condition, which is always a bonus. All in all, I am really happy with both the jacket and the company.
Review about: ALA Insurance
GAP insurance policy transfer
I've been using this company for my GAP insurance for quite some time now, and I've never been let down. I'm aware that there might be cheaper choices available, but I always stick with them because their customer service is top-notch. I just transferred my old policy to cover my new car, and the whole thing was really easy. Just wanted to say thanks for making it all so simple.
Review about: Ultimate Travel Club
Yearly membership fee with a discount
I decided to join this club because my job gives me a discount on it, but when I tried booking a hotel for this weekend, the prices were actually higher than both Booking.com and the hotel's own website! What's even the point of me paying for this membership if I can get a better deal somewhere else? I reckon I'll just save my money for when I actually need it.
Review about: MacBack
Quick sale, poor follow-up
I recently flogged my MacBook Air and Mac Mini to MacBack, expecting a seamless and speedy process. They picked up my gadgets without any hitches and let me know as soon as they got them. However, it's been more than a week since they received my stuff, and they still haven't paid up like they promised within 48 hours. I've tried to get in touch with them for an update, but they've not responded. This lack of communication and delay in payment has left me feeling let down.
Review about: Susie Watson Designs
Bed purchase, faulty quality
I recently got a bed from this company and I was really disappointed with it. When it arrived, I noticed bits with no stitching, tacking still in place, and some chipped spots on the bed. It was obviously a faulty product and for the price I paid, it just wasn't on. I got in touch with the company straight away to sort it out, but their customer service was just terrible. They didn't take any responsibility and didn't sort things out quickly. It's been nearly a month now and my mum is still waiting for them to come get the dodgy bed and give a refund. I'd recommend others to avoid this company. Sadly, all those negative reviews seem to be true and their prices don't match their rubbish customer service.
Review about: Black Label Grooming
Beard grooming kit
I bought a beard grooming kit from this company but I still haven't got my order. I discovered that their accounts are overdue on the Company House section of the Gov website. It's really frustrating because I have no way of reaching out to them to find out what's happening with my order. I'm really disappointed with the lack of professionalism and customer service from this company.
Review about: Direct Wood Flooring
Laminate flooring purchase
The laminate flooring I received was top-notch, just what I wanted. Ordering was a breeze on the website, very straightforward. However, I was a bit let down when I found out about the return policy for unused boxes after I'd already paid. It would've been nice to know this in advance. The product itself is fantastic, but the return policy was a bit disappointing.
Review about: Kukoon
Black and cream rug
I found the ordering process really easy and quick, and I was pleased with the quality of what I bought. However, I was a bit let down because the colour of the rug didn't match what I saw online- I thought it'd be black and white, but it was actually black and cream as it said in the description. I guess I should've read the description more carefully, my bad! I still think the photo should've shown the product more accurately. Even so, I've thought of a different use for the rug and might shop at this store again in the future.
Review about: trivago
Car insurance and repair experience
I had a bit of a mishap not long ago and had to sort things out with Vizonnetwork through AXA car insurance for the repairs. They told me that if I didn't go with their recommended repair shop, I'd have to trek quite a way to get the work done and then figure out my own way back home. It was really disappointing to see how little they seemed to care about making things easier for their customers.
Review about: Efteling
Ticket purchase for winter Efteling
I recently bought tickets for the winter Efteling event and I was really disappointed with the company's policy on ticket validity. Most companies usually give customers a good amount of time to use their vouchers, but Efteling decided to set the same deadline for everyone, leaving us with only a few months to use the tickets. This led to a really crowded and chaotic experience when we tried to visit the park. Despite purchasing tickets for the winter event, I had to go during the busy summer period. It felt like the company cared more about their convenience than the customer's needs. In general, I wasn't happy with how little they considered the customers.
Review about: Harkness Roses
Rose plants, anniversary gift
I recently bought two rose plants from this place as anniversary gifts. The plants arrived well-wrapped and in good condition, but I was really disappointed with how they were presented. There were no labels to show the colour and type of rose, which I found frustrating. The only clue that they were 'anniversary' roses was a small label stuck on the side of the pot. Since these were meant as gifts, I was expecting a better presentation. It would have been much better if the plants were clearly and attractively labelled so the recipients would know exactly what they were getting. Overall, I was disappointed by the lack of attention to detail in how the plants were presented.
Review about: Diamonds Factory
Wedding rings purchase
After looking for ages, we eventually found a salesperson who really knew their stuff when it came to wedding rings. Radwan was brilliant - really patient, knew his stuff, and made everything so much easier for us. We finally bought our rings today and we're absolutely thrilled!
Review about: The Naked Pharmacy
Supplements advice
I phoned up for some advice on supplements for my family and ended up speaking with a pharmacist called Dimple. She was really helpful, patient, and understanding. Dimple took the time to talk me through various options, their advantages, and any potential interactions. I felt much better and more sure about the advice she gave me.
Review about: VERO MODA
Denim dresses (two - long sleeve and short sleeve) perfect fit size M
I recently bought two denim dresses; one with long sleeves and one with short sleeves, both in a size M, and they fit me just right. The service from the online store was really impressive. I also had to send back a couple of items that didn't fit, and I got my refund within a week, minus a small handling charge of €2.99. In general, I'm really happy with my shopping experience and would definitely think about buying from them online again.
Review about: 47 Skin
Hormonal acne skincare products
I'm a customer in my 40s and I've been struggling with hormonal acne for a while now. I've tried so many products to help my skin, but nothing seemed to do the trick until I came across this brand's cleanser, serum, and mask. Let me tell you, after using these products for a while, I can definitely see a big difference in how my skin looks and how confident I feel.
The cleanser does a great job of getting rid of impurities without drying out my skin, the serum targets my acne-prone areas, and the mask gives my skin that extra hydration it needs. I'm now on my second set of these products, and my skin’s texture, tone, and overall health have improved a lot. I really recommend these products to anyone dealing with hormonal acne, because they've totally changed my skincare routine for the better.Review about: Lichi
2 Kleider bestellt
I ordered two dresses, but I've only received one after waiting for a whole 5 weeks. They told me the dresses were made in Germany, but one of them actually came from Poland. Now I'm still waiting for the second dress, which they say is stuck in Dubai customs. I have to say, I find them very untrustworthy!
Review about: La Redoute
Outdoor sun loungers
I bought a couple of outdoor sun loungers from this company, but they turned out to be rubbish as they fell apart after only a year of use. Even after getting someone who knows about these things to check them out, the company wouldn't give me my money back. The loungers were really poor quality and now they're only good for burning. Dealing with their customer service was a nightmare - they were no help at all. I suggest trying somewhere else for better quality and service.
Review about: IndeJuice
Vape products
I've been a regular customer at this vape shop for a while now and I must say, they never let me down. The deals they offer are always amazing, giving me great savings every time I go on their website. They have a wide range of products, making sure I always get what I'm looking for. Plus, their delivery fees are fair and the delivery is really fast, which is great for me as I often forget to order before I run out. All in all, this vape shop is brilliant and I will definitely keep ordering from them without any doubt.
Review about: Moss Bros
Morning suit mix-up
I had a bit of a problem with my morning suit hire from this place recently. I ordered a morning suit for a wedding I went to, but when it arrived, it turned out to be a lounge suit without tails. I was quite miffed and annoyed, especially as I'd shelled out nearly £200 for it.
Review about: Medino
Medication purchase, fast delivery
I ordered some medication not long ago and I was really pleased with how quickly it arrived. The packaging was great and everything was in perfect condition when it got here. The prices were good too, so I'll definitely be ordering from them again. I've already told a few friends about them and they were pretty impressed too.
Review about: Hot Diamonds
Christmas gifts purchase
Christmas disappointments strike again. I had placed an order for some Christmas presents and had been eagerly looking forward to their arrival. The website had promised quick dispatch, but when I phoned to enquire about my order, I was informed that they hadn't kept track of their stock levels accurately. How unprofessional! They accepted orders for items they didn't actually have in stock, resulting in my order being cancelled. Now I'm scrambling to find last-minute replacements in time for the festive season, as it seems unlikely that many online stores will be able to deliver on time. It's so frustrating, especially since I had finished my Christmas shopping early, only to be let down so badly. It was my first time shopping with them, and based on this experience, I can definitely say it will be my last.
Review about: Tecobuy
Smartphone purchase
I bought a smartphone from Tecobuy and it came from Hong Kong. The packaging was a bit lacking in protection, just a bit of bubble wrap. However, the phone arrived safe and sound, matching what I ordered. I did struggle a bit at first to switch the phone to English because there wasn't any instructions, but I eventually sorted it out. At first, the battery was draining quite fast but after a few days, it settled. Overall, I'm pretty impressed with the phone, especially since it's no longer on their website. It's a shame that Samsung only gives a charging cable with the phone at this price.
Review about: Roman Originals
jumpsuit, fits perfectly, comfortable, holiday
I picked up this jumpsuit and oh my gosh, it's like, so perfect! It fits me just right and it's really comfy. I'm so excited to wear it on holiday, I'm gonna look amazing!
Review about: LuxuriousLook
Hair care products purchase
I recently bought some hair care products from an online shop and I have to say, I was really impressed. The customer service was fantastic, with the team going out of their way to help me with any questions I had and giving me some great advice on the products I wanted. They really paid attention to detail and made me feel like a valued customer, which made my shopping experience really enjoyable. I would definitely recommend this online store to anyone who wants top-quality products and excellent customer service.
Review about: Strength and Conditioning Education
Fitness course
I absolutely love this fitness course! The way the whole program is set up is brilliant, and the tutors are just fantastic - really encouraging and helpful. It's not easy, you've got to really work at it, but the feeling you get at the end when you see how far you've come is just amazing. I've learnt a lot and my understanding of fitness has really improved because of this course. I would definitely recommend it to anyone wanting to learn more about fitness and strength training.
Review about: Benuta
Quick delivery, poor quality
The delivery of the rugs was quick, and I was happy with how they looked when they first arrived. However, after only using them for a few months, I noticed that both rugs have worn out a lot. Even though I put them in areas where there isn't much foot traffic, the wear and tear is quite worrying. I can't imagine how badly they would hold up in a busier room. It's clear to me that the rugs are not good quality and they are not very durable.
Review about: Feel Multivitamin
Multivitamin purchase
I've been a customer of this company for a long time now, and I've always been really impressed with the quality of their products and the great customer service they offer. Right from my first purchase, I could tell that I had found a reliable place to get my multivitamins. The products are fantastic, and I've definitely seen a big improvement in my overall health since I started using them every day. Not only are the products top-notch, but the customer service is also amazing. I had an issue with an order recently, completely my fault, and they sorted it out quickly and efficiently. They even gave me a refund, which was unexpected but much appreciated. I'm a very happy customer and will definitely be buying from them again in the future. Thanks so much for your great products and service.
Review about: Direct Doors
Internal door purchase
I recently bought an internal door from this company, thinking I could return it if it wasn't the right fit. However, when I looked into their return policy, it was clear they were being misleading about what could actually be returned. I purchased the door from their regular section, not the bespoke section, but they still said it was bespoke and couldn't be returned. They claimed only the railing was bespoke, yet there was no option to purchase them separately, and the whole set came from the regular section. They make returning items difficult, charge fees for inspections, and only refund a portion of the cost. It's disappointing that their sales tactics involve deceitful practices just to make a sale.
Review about: Carrie Elizabeth
My solid gold flower pendant
I recently bought a beautiful flower pendant from this shop, and it is absolutely gorgeous. The design is stunning and adds a touch of elegance to any outfit. I'm wearing it right now because I love it so much. The delivery was really fast and efficient, so I didn't have to wait long to wear my new necklace. Also, I got a nice discount with my birthday code, which made the price even better. I am really happy with my purchase overall.
Review about: Heights
Probiotic supplement purchase
I've tried loads of different probiotic supplements in the past, but the one I've been taking for the last 3 months is by far the best. At first, I didn't really notice much of a difference, but as time went on, I started to see some really great benefits. My bloating has decreased and my stomach just feels much more settled, which has made a big difference to how I feel every day. I even decided to get the bundle deal with another supplement recently, which has made my daily routine easier and cheaper.
Review about: 123 Flowers
Flower bouquet delivery for my mum's 73rd birthday
I ordered some flowers for my mum's birthday, but I was really let down by the quality. The flowers were all droopy and brown, nothing like the fresh ones that were advertised on the website. I got in touch with customer service, but their response was really disappointing. They just made excuses for the shoddy flowers. I wouldn't advise anyone to order from this place, it's not worth the trouble.
Review about: Travelpack
Flight cancellation due to Covid
My experience with this company was really disappointing. My flights got cancelled because of Covid, and they said I'd get a refund in 8-10 weeks with an admin fee taken out. However, nearly 16 weeks went by and still no refund, even after many emails, promises that went nowhere, and missed deadlines. In the end, I had to get my credit card company involved to sort it out. It was only then that I finally got a full refund, including the admin fee, but it was all such a hassle that I could have done without. I'd definitely recommend steering clear of this company.
Review about: The Good Prep
Fit meals
The food at this place is delicious and good for you. The people who work there are really nice and helpful. My boyfriend and I are trying to get fit so we're eating healthy, and the Fit Meals they offer make it really convenient. We're definitely going to continue ordering from here even after we reach our fitness goals!
Review about: House of Malt
Expensive Whisky Purchase
I've had a terrible time dealing with this place. I ordered a pricey bottle of whisky, got a confirmation three days back, but haven't heard anything about the shipping. They said it would take 2-3 business days, but it feels like my order is just lost. What's worse, no one is picking up the phone and their voicemail is full. Are they even bothering to listen to their messages?! It's so annoying to be kept in the dark like this.
Review about: Mattress Man
Quick ordering and delivery
That was such an easy experience! I ordered a mattress and it arrived really quickly. The mattress is so good, really comfy and exactly what I was after. The prices were great too, so I would definitely use this company again.
Review about: Subsidesports
Unreceived order
I placed an order a few weeks back but still haven't heard anything or received my delivery. It's really frustrating that they took my money and aren't updating me or responding to my messages. I feel really disappointed with their poor customer service and lack of transparency. I'm going to have to take some further action to get this sorted.
Review about: Bedeck Home
Bed linen purchase
I recently bought some new bed linen from the store, and it's still in its packaging. I'm really hoping that it's just as good quality as the ones I got years ago from there. Those ones were amazing and lasted me ages, giving me such a comfy and dreamy sleep. Now that they need replacing, I decided to go back to the same store with trust. Ordering was a breeze, and they dealt with my purchase quickly and efficiently, which I was really grateful for.
Review about: Jura Watches
Sinn U2 watch upgrade
I recently purchased an upgrade for a Sinn U2 watch from Jura Watches. Initially, I had my eye on the Sinn U1 in blue, but was informed that there would be a significant wait. I got in touch with Jura Watches to request a swap, and they couldn't have been more accommodating. In the end, I ended up with the upgraded Sinn U2 watch at a discounted rate, with just an additional £50 to pay. The watch arrived the very next day, complete with a bonus watch winder. I am extremely pleased with the whole process and delighted with my new watch.
Review about: Ruby & Oscar
Wedding rings
I had a bad experience with another company that let me down with my wedding rings, so I decided to ask Ruby & Oscar for help instead. David on Instagram replied quickly and reassured me, which made me feel much better. I ordered two wedding rings last Sunday and was really surprised when they arrived in Ireland just four days later. I was really impressed by how fast they were delivered, and the quality of the rings went above and beyond what I expected. They kept me informed every step of the way throughout the whole process. I just want to say a big thank you to Ruby & Oscar for saving my big day, and a special thank you to David for his amazing customer service.
Review about: Manchester United Shop
Online purchase of Manchester United merchandise
As a big football fan, I recently bought some gear from my favourite team's online shop. The range of stuff they had was really good, and I managed to get exactly what I wanted. Ordering was easy and simple, and I liked that they had different payment methods available. The customer service was top-notch, with quick responses to my questions and helpful support all the way. Even though the prices were a bit higher than some other places, the quality of the stuff I got was outstanding. My order arrived quickly and in good time. All in all, I had a really good shopping experience at the club's online store and I would definitely recommend it to other fans.
Review about: Raileasy
Refund inquiry
I just wanted to say a big thank you for the amazing customer service I received when sorting out my refund query. Everything was dealt with really quickly and efficiently, and I'm happy with the outcome. I definitely recommend this company for their excellent customer service. A special shoutout to Johnathan for all his help.