Diveinn Scubastore - Overall Rating based on 27 reviews
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Scuba gear purchase
I bought some scuba gear from this shop the other day and I gotta say, I was proper miffed with the service. Got a message saying my order was good to collect, only to turn up and be told it had been sent back. I'm well puzzled and annoyed about how this mix up occurred. Got my order numbers handy if you need 'em.
Purchase and Return Process
I was really happy with how my purchase was dealt with. The whole process was quick and easy. I also had to return an item and was pleasantly surprised at how smoothly they refunded me. Just be aware that there is a charge for returning things, so make sure you're sure about what you want before you buy. But overall, my experience with Diveinn Scubastore was great and without any hassle.
Quick delivery swimsuit
I bought a swimsuit from Diveinn Scubastore not long ago and, to be honest, I was pretty happy with the whole experience. However, I did come across a couple of problems when it came to the delivery. I got an email saying that my package was ready to be picked up at the collection point, but when I got there, they told me it had already been sent back. It was really annoying because I had already planned to pick it up. Also, when I tried to check where my order was on the website, I got this message saying "forbidden", which just confused me even more and made me unsure about what was happening with my package.
Quick delivery, good quality item, cheaper than other online retailers
The item I bought took about 10 days to arrive, which was fine with me. It was actually cheaper than what I saw on Amazon UK. Diveinn Scubastore made sure to keep me updated on when it would arrive, which I liked. The item looks to be good quality, and I'm happy with my purchase overall. I'd definitely think about buying from them again in the future.
Hollis M-3 mask purchased
I bought a Hollis M-3 mask from this shop not long ago and I have to say, I wasn't too happy with how things turned out. I've been shopping there for quite a while and usually, I've been pretty happy with what I've gotten. But this time, the mask I got had a broken clip on the glass bit, which made it faulty. When I tried to take it back, they said no at first. Needless to say, I was pretty annoyed and started to wonder if their customer service was up to scratch.
Regulators purchase at Diveinn
I took a leap and decided to give Diveinn a go for buying my regulators, and I have to say, I was pleasantly surprised. Not only did I find the regulators set I was after at a much cheaper price compared to other stores, but the whole process was really easy. Ordering was a breeze, and the service was quick and efficient, making me a very happy customer. The communication from Diveinn was top-notch, and the tracking details they provided were accurate, keeping me informed every step of the way. The delivery time was also impressive, only slightly delayed because of a UK bank holiday. Overall, my first time using Diveinn was a really positive one, and I wouldn't hesitate to recommend them to other divers looking for quality gear at great prices.
Genuine equipment, best price, great communication
I wanted to share my recent experience shopping at Diveinn Scubastore - it was absolutely fantastic! The service and communication from start to finish were top-notch. The equipment I got was definitely the real deal, great quality and at a really good price compared to other places. I felt reassured throughout the whole delivery process thanks to their excellent communication. Honestly, I would totally recommend Diveinn Scubastore to anyone on the lookout for scuba gear.
Neoprene wetsuit
I bought a neoprene wetsuit from Diveinn Scubastore recently. The wetsuit itself was decent, but the sizing guide was not helpful at all. It was too general and didn't help me figure out the right fit. As a result, I had to send the wetsuit back, pay extra for shipping, and wait a while for a refund. If you're not sure about your size, I wouldn't suggest buying from this store.
Snorkelling bag
I had a really good experience with Diveinn Scubastore. I ordered a snorkelling bag at around lunchtime and it arrived promptly at 9am the following morning. The price of the product was really reasonable, and I searched everywhere but couldn't find a bag like it. It's a really stylish bag and ideal for carrying my snorkelling gear to the beach.
Snorkelling gear
I was looking for some new snorkelling gear for an upcoming trip and came across Diveinn Scubastore. They had the best prices for what I wanted. Ordering was really straightforward and they kept me informed every step of the way. The delivery was speedy and my gear arrived in record time. I managed to save some cash too, which is always a plus. I'll definitely be using them again for my scuba gear in the future!
Orca torch purchase
I bought an Orca torch from Diveinn Scubastore and it arrived really quickly! It came sooner than I thought, which was great. And it was the cheapest price I could find anywhere. I'm really pleased with my purchase!
Apeks Thermiq 8/7 semi-dry suit
I recently bought the Apeks Thermiq 8/7 semi-dry suit from Diveinn Scubastore. Unfortunately, they sent me a woman's suit instead of the one I actually wanted. Their website didn't clearly say that the suit was for women, so I was confused and disappointed when it arrived. Now I have to pay to send it back and wait for up to 4 weeks for a refund, as they say they sent me the correct item. This whole situation has left me feeling frustrated and unhappy, so I won't be shopping with them again.
Scuba gear purchase
Oh my gosh, it was really bad, you know? I got some scuba gear from this shop and it was a complete nightmare! I bought 4 things and then they told me that one of them was out of stock right after I made the order. They promised to send the rest the next day, but it took such a long time to actually send them. And when I tried to cancel, they suddenly said that my things were already shipped and wouldn't allow me to cancel. Plus, they won't give me a refund for the stuff I cancelled until they receive the other items back. It's such a rip-off!
Multiple orders due to delay and replacement products
While I was getting ready to place my order, I had a bit of a hiccup when my original products got delayed. The Diveinn Scubastore team were really quick to let me know about this through email and suggested sending out some replacement items. Unfortunately, I hit a snag when I couldn't figure out how to add the replacement products to my order because of a technical issue. I tried reaching out to customer support for help, but since it was a Sunday, I didn't hear back from them. However, I was pleasantly surprised when the replacement products actually arrived on the same Sunday. It meant that I had to make two separate orders and pay double for transport fees. On the bright side, both orders came in quickly and were packed well.
Freediving equipment purchase
As someone who loves freediving, I've bought a lot of stuff from this online store and I have to say I'm really impressed with their range of equipment for freediving. They have everything from beginners to pros, and I always manage to find exactly what I need. The quality of the gear I've got has always been top-notch, never let me down. The customer service from Diveinn Scubastore has been fantastic too. They always reply quickly and helpfully to my questions, and they do everything they can to make sure I'm happy with my purchases. The only downside is that sometimes delivery can take a bit long, like 7 days to 2 weeks. But I always plan ahead, and I've never had any big problems getting my orders on time. Overall, I'd definitely recommend Diveinn Scubastore for all your freediving gear needs.
Wetsuit and snorkel set
The store had a really good variety of products to choose from. I managed to find just what I needed - a wetsuit and snorkel set, and it was at a decent price too. However, I was a tad let down by how long it took for my order to be processed and delivered. It ended up taking longer than I initially thought it would. Nevertheless, I'm pretty happy with my purchase overall and I'd think about coming back to shop here in the future.
Quick-dry diving wetsuit
I'll be honest with you, the wetsuit I ordered was spot on, no complaints at all. But seriously, the delivery time was just too much. I get that things can go wrong, but this was taking the mickey. Sort it out, scubastore!
Racesuit and communication
I was a bit unsure about buying from a company abroad, but Diveinn Scubastore really impressed me. Their communication from the start of the purchase to when my order arrived was spot on. I was updated at every stage, which was great. The wetsuit I got was just what I wanted and in top shape. I will definitely shop with them again.
Dive computer
I got myself a new dive computer from Diveinn Scubastore recently and I have to say, I am really impressed with the quality of their products. The dive computer is spot on and has everything I need for my dives. Even though it had quite a journey to get to me, it arrived in perfect condition and was packaged really well. I'm grateful for the care they took in making sure my order was looked after.
Wetsuit purchase
When I bought a wetsuit from Diveinn Scubastore, I was really let down by the lack of care in their product descriptions. Some of the wetsuits didn't even say if they were for men or women, so you were basically guessing what you'd end up with. And to top it off, their customer service was basically useless, which made it impossible to fix any problems. It just made the whole experience a real pain and not very professional at all.
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Special products
We are running our company who prepared mountaineers ,rock climbers , swimmers ,gliders etc . Diveinn is our partner since long from where we buy mirror lenses, frameless lense... Read onBy: Nathaniel