eCosmetics Reviews

: 19
95% Would buy here again

Most relevant positive review

  2024-06-01
Discounts, unique inventory
I've been shopping at this online store for a while now, and I've gotta say, I just can...Read on
Reid

Most relevant negative review

  2024-04-28
Makeup purchase
I'm a first-time customer and honestly, my experience has been pretty disappointing! I purch...Read on
Damien Walsh

Review with most votes

  2024-03-02
Lots of stuff
I just got a message about one thing I was looking for, but it would be great if you could add mo...Read on
courtney

Reviews (19)

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    Cream purchase

    I was really pleased to finally track down my favourite cream on this website. Other stores kept changing their products, making it tricky for me to find the exact one I like best. The price was fair and the customer service I got was top-notch. I decided to go for the faster shipping option, but it still took a little while to arrive, probably because of the weekends slowing things down. All in all, I'm really happy with my purchase and I'll definitely be coming back for more. It was such a relief to find a store that had exactly what I'd been struggling to find. Thanks for the great customer service and range of products!


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    Oribe products, helpful customer service

    I often find it tricky to order things online, websites can be so confusing! But, I have to say, my recent time on eCosmetics was actually pretty good. Hailey, who's the manager there, was so lovely and helpful as she helped me with my order. She was really generous with her time, which I really appreciated and it made everything much simpler. The prices for Oribe products were also really good, definitely a bonus. I'm looking forward to using this company more in the future and would for sure recommend them to others.


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    Easy navigation, reasonable prices, great discounts

    My shopping experience at eCosmetics was just so easy and enjoyable, you know? The website was really simple to use, and I found exactly what I was after without any bother. The prices were fair, and I especially liked the extra savings with the coupons that were up for grabs. I'll definitely be coming back to eCosmetics again in the future. My only tiny niggle was that I kind of wish they gave out samples so you could try things before buying a big haul.


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    First order experience

    This was my first time ordering from this website, and I have to say, I was pleasantly surprised. They had a wide range of products, and I found exactly what I was looking for without any hassle. The detailed descriptions helped me make the right choice. My order came on time, just like they said it would. I was really impressed with the whole experience and I will definitely be ordering from them again in the future. Well done, keep it up!


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    Discounts, unique inventory

    I've been shopping at this online store for a while now, and I've gotta say, I just can't resist the incredible discounts they have. The range of products they offer is also a big bonus for me. It can be frustrating when the items I'm after are always out of stock or not available. But, I keep coming back for more because of the quick shipping and easy returns.


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    Applying discount code

    Applying the discount code on the website was a bit tricky at first, but when I emailed customer service for help, they gave me clear instructions and I managed to complete the transaction without any hassle. I really appreciated the quick and useful reply from the customer service team, it definitely improved my shopping experience.


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    Replacement order

    I had to cancel my first order and order something different instead, and honestly, the service I got was amazing. The customer service person I talked to was quick, attentive, and really nice. They made cancelling the first order easy and assisted me in ordering the new one without any issues. I was really impressed by how professional they were and how they dealt with my request so smoothly.


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    Value for money

    I was really impressed with the prices of the products on this online store. They were such good value for the quality. The delivery was super quick too, I got my order in no time at all. The customer service was excellent, they answered all my questions clearly and quickly. It was clear they cared about making sure their customers had a great experience throughout the ordering process.


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    Fast and convenient ordering process

    Ordering from eCosmetics was so easy, I tell you. Their website is really easy to use, and browsing through all their products was a proper treat. I found what I needed in no time, and checking out was a piece of cake. The variety of products they offer is brilliant, you can't find some of them anywhere else. I was really chuffed with the whole ordering process, to be honest.


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    Moroccan Argan Oil Serum

    The product was amazing for me! I couldn't believe how quickly it reduced my wrinkles, especially on my neck. The serum was like magic, making my skin look so smooth and refreshed. The packaging was really sturdy, and it arrived quickly. Overall, it was a brilliant buy and I would definitely recommend it to anyone wanting to improve their skin.


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    Makeup purchase

    I'm a first-time customer and honestly, my experience has been pretty disappointing! I purchased some makeup from eCosmetics that seems to be a fake. I've been emailing back and forth with them, but they still haven't resolved the problem. It's been dragging on for ages now! They keep telling me they haven't received a response from the folks who manufacture the product. I'm just really frustrated with how things are being handled!


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    Fast delivery, product in good condition

    I was so impressed with how quickly my order arrived. The product was packaged really well and looked really fresh, not old or past its expiry date. Overall, I'm really pleased with my purchase.


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    Wife's online order

    I bought something online for my mum, but then there was this subscription that we didn't want. Luckily, this lovely lady named Cecelia helped us sort it out, so now we can order more things without any hassle. Thanks a lot, Cecelia! We'll definitely be returning for more treats in the near future.


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    Lots of stuff

    I just got a message about one thing I was looking for, but it would be great if you could add more filters like ingredients and hair products.


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    Easy to use website, good discounts, poor color selection

    I thought the website was really easy to use and navigate. The discounts were pretty good, but I was a bit let down that a lot of things were out of stock, especially different colours. I noticed that the main story said "EVERYTHING 30% OFF" but not all items were actually on sale. It would have been better if they had made it clear which products weren't included in the discount.


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    First-time shopper

    As a new customer, I must say I was really impressed with the website. It was so easy to use and I quickly found what I was after. Checking out was a breeze, no problems at all. Can't wait for my order to arrive, really hope it's as good as I'm expecting!


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    Perfume ordered, fast shipping, gift packaging

    I was really impressed with eCosmetics, so I decided to order a perfume. It arrived super quickly and the packaging looks great, all wrapped up in bubble wrap and tissue paper. I can't wait to give it as a gift next week. Everything seems perfect so far!


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    Perfumed laundry detergent

    I've just bought a lovely scented laundry detergent from eCosmetics, and I must say I'm really pleased with it. The smell sticks around on my clothes for ages after washing, which I really like. The delivery was fast and the product itself is top-notch.


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    Hair products purchase

    I really love shopping here for my hair products! They have all the brands I love, such as Olaplex, Bumble and Bumble, and Pureology. Plus, their discounts and free shipping make it such a great deal. The quick turnaround time from ordering to shipment is also really impressive. I'm so pleased with my experience!


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