Equus

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Equus

0% Would buy here again

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Spotlight: What are our customers saying?

J
Jane Hobday
As previously commented.. Delivery time now 2 weeks since ordering. Still no notification or response from company. Never again. Read on
K
Kate mcgregor
I have genuinely not seen this level of bad business practice for a long time. See below MY response to their excuse why my order is not dispatched after a week, as I genuinely couldn't believe wha...Read on

All reviews (2)

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  • Ordering

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    Would buy here again
    Overall

    Carrot stick

    As previously commented.. Delivery time now 2 weeks since ordering. Still no notification or response from company. Never again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Boots

    I have genuinely not seen this level of bad business practice for a long time. See below MY response to their excuse why my order is not dispatched after a week, as I genuinely couldn't believe what they were telling me. They assured me my item would be dispatched that day. It wasnt. Next day, it wasnt. Now a week and a half later, and its STILL not even been DISPATCHED!! I will buy my goods elsewhere. See below for how shady this company is.

    Hi Michaela, I just want to clarify I have you correctly.

    *So the items you are offering on your website, you do not actually have in stock? And you take money for goods you are advertising, that you don't actually have? Then once you have taken money from customers for these goods you don't have, you then order these goods from somewhere in Europe and the customer has to wait until you receive your order from them, before having our orders dispatched from you? Which is currently sitting at one week for me? Have I got that correct?*

    And their ... excuses when saying this is EXACTLY what they do. I will point out here, that most companies have the decency not to sell you things they don't have in stock.

    Unfortunately we do have many warehouses that we do have to order in from to our distribution centre. Any products that come from Europe also take a little longer to arrive, I do apologise for the inconvenience caused. We do have delivery information on our website

    WOW!!!!!! Please give your money to people that have the goods you are buying! These people are selling fresh air. What happens when the people they buy from has an order issue? All these people are is middle men and we all know how much trouble they cause. Save yourself the hassle.


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