FiveTech - Overall Rating based on 21 reviews
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Laptop purchase
I bought a laptop from this company and I have to say, their customer service was brilliant. The guy I talked to, Mike, was really helpful in sorting out all the problems I had and he did it quickly. He was nice and professional the whole time, and I was very grateful for his assistance. I also told Mike that it was hard to reach the customer service team for the brand I purchased (I won't say the name), because the phone number wasn't easy to find online. He gave me the contact number, which was a huge help.
Excellent customer service and quality products
I've had a really great experience with this seller. From placing my order to receiving it quickly, everything went smoothly. The seller was always there to answer any questions I had, and their professionalism was really appreciated. The products I got were even better than I expected. I'll definitely be shopping with them again in the future.
Laptop
This company is a complete nightmare to deal with. I bought a laptop from them, but my order was rejected and then they hiked up the price out of the blue. They have zero customer support - they never pick up the phone or bother to ring back. It's really annoying trying to deal with a company that behaves so dodgily. I strongly recommend avoiding them at all costs.
Purchased laptop at advertised price
I bought a laptop from this shop because it was priced at what they advertised. They said it would arrive in 3 to 5 days. But on the fourth day, they told me they had made a mistake with the price and wouldn't stick to what was originally advertised. They cancelled my order and wanted to charge me an extra £120 if I still wanted it. It felt like a scam and I wasn't happy with how they handled it. I wouldn't suggest purchasing from this place.
Laptop delivery and initial support
I recently ordered a new laptop and it arrived surprisingly fast. The customer service also helped me out with a small issue I was having. Great service all round.
Replacement/refund for faulty product
My experience with this company has been really disappointing. I've been waiting for a replacement or refund for a faulty product for over a month now. It's really frustrating that they haven't been proactive or tried to help me at all. It's just not right to keep a customer waiting like this. I would definitely recommend that others steer clear of this company if they care about good customer service and prompt solutions.
My first purchase
This was my first time buying something online, and to be honest, it was a complete nightmare! I tried sending them an email, but all I got in return were these strange error messages. What's the point of having an email if it doesn't work properly, right? I don't want to risk calling them either; who knows if it's some dodgy number. It's been ages now, and my order still hasn't appeared in my account – I'm getting pretty worried. Thankfully, I paid with PayPal, so I should be able to get my money back if needed. Overall, I'm really not impressed with this whole situation!
Laptop purchases
I've bought quite a few laptops from this company and I've been pretty happy with what I got. They've always delivered on time and the laptops were just like they were advertised online. I really like how quick and accurate their service is.
Lightning-fast delivery
I was absolutely amazed by how quickly my order was processed and delivered. I ordered on the 15th and it arrived on the 17th - can't beat that! I would highly recommend this company to anyone who wants fast service. I will definitely be coming back if I ever need to. Thanks a lot for the speedy delivery!
Quick delivery, high-quality product
I was really happy with the product I ordered - it arrived quickly and was exactly what I expected. The quality was amazing, and I loved all the little details in the design. Overall, I had a great experience with my purchase and would definitely suggest it to anyone after a reliable and high-quality product.
Excellent Customer Service and Fast Delivery
I was really impressed with the service I got from FiveTech. Even though I ordered after their cut off time, I still got my delivery the next morning from DPD, with a 1-hour delivery window. The package came around 11 am, right on time. I would definitely use them again and recommend them to others.
Gaming laptop purchase
I bought a gaming laptop from that store not long ago and I'm really happy with it. They had a great choice of high-end and mid-range laptops, both new and refurbished. I managed to get a really good deal on a top-of-the-line gaming laptop that's even better than I hoped for. It's working really well and performs great, which makes playing games on it a lot of fun.
Technical support for confirmation email
I got in touch with the customer service team at FiveTech not long ago because I needed help with a technical problem concerning my confirmation email. They put me through to Mike, who was really helpful and knew his stuff. He listened carefully to my issue and gave me straightforward and accurate solutions. I liked how polite and professional he was the whole time we were talking. All in all, I was really impressed with the great customer service I got from FiveTech.
Laptop purchase delayed
I ordered a laptop online three months back, but I still haven't got it. The delivery schedule kept changing, and now the company is not even responding. I really need the laptop for work, and this delay is costing me money. Both the company and the manufacturer are blaming each other, and I'm stuck without a solution.
Laptop purchase
I've just bought a laptop from this seller and I have to say, I'm really happy with it. I was a bit unsure about ordering online at first, but everything went really smoothly. The laptop arrived earlier than I thought, which was a nice surprise. It was really easy to set up and I was amazed at how much faster it is than my old one. It turns on and opens tabs so quickly, it's really impressive. The product was exactly as described and it exceeded all my expectations.
Portable charger
I recently bought a portable charger and it is absolutely amazing! It's been a game-changer for me as now I can charge my phone while on the move and never have to worry about running out of battery. It's so convenient and fits perfectly in my bag. I am absolutely loving it!
Multiple ASUS ROG product purchases
I've recently bought a few ASUS ROG products and I must say, Alex, the customer service rep, has been absolutely fantastic. No matter where I purchased the products from - ASUS, Scan, Overclockers or Amazon - Alex has always been there to help out with any issues I've had. He's always gone the extra mile to sort out any problems quickly and efficiently. Thanks to his dedication, my tech experience has been smooth sailing and I've become even more loyal to the brand. I can't speak highly enough of his support and I am really thankful for his exceptional service.
Unsatisfactory service experience
I had a really disappointing experience with the company. The customer service was no help at all, taking ages to reply to my questions. They even asked for personal details like a photo of my payment card and ID, which felt invasive and not needed. On top of that, they wanted me to give up my right to claim for any losses in delivery, which was just shocking given how much I spent. I had expected better service from a company with such a good reputation, but they didn't seem bothered about fixing things. All in all, it was a terrible experience and I'd recommend steering clear of their services if you can.
Laptop purchase post-Christmas
I recently purchased a laptop from FiveTech just after Christmas and I was really impressed with how quickly it was delivered. Unfortunately, I ran into a technical problem with the laptop within a month. But the customer service from the seller was fantastic - they were really helpful and understanding, and they quickly refunded me in full once they received the faulty laptop. Because of their great service, I've chosen to buy another laptop from them.
Laptop purchase
I've been buying laptops from this company quite often, and I must say, the service is always top-notch. Every time I place an order, it goes smoothly without any problems or delays. The laptops always arrive quickly and in perfect condition, living up to my standards in terms of quality and performance. I really value the reliable and consistent service they offer, and I'll definitely be sticking with them for my tech needs moving forward.
Review with most votes
PC products
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