BritainReviews

    Reviews Furniture@Work

    Even your office will need some furniture. Whether you are looking for a desk or chair to create your own personal home office corner or want to furnish a fully-fletch office, you will want the best there is. But where can you get it? One of the shops that offers furniture is Furniture@work. But what can you expect from their office supplies? How much will you be able to store in their filing cabinets? Will their office chairs be comfortable enough for hours of work? How long will it take Furniture@work to deliver the items? And what kind of customer service can you expect when something is wrong? Read customer reviews to inform yourself on how things at Furniture@work work. The comments, experiences, ratings and opinions that these customers already have are the best sources of inside information. They can help you decide if Furniture@work might be the best office furniture supplier you can find.

    About Furniture@work

    Furniture@work is a company that sells office furniture and other office supplies. The company was founded in 2001. They offer office desks like home office desks, duo desks, desk screens, executive desks, height adjusted desks, ergonomic desks, bench desks etc. Of course you can’t stand at your desk whole day long. Therefore Furniture@work offers office chairs like banquet chairs, recliner chairs, antique replica chairs, chair trolleys, kneeling chairs, conference chairs, visitor chairs, operator chairs, bistro chairs, reception chairs, cantilever chairs, recliner chairs, industrial chairs, executive leather office chairs, executive fabric office chairs, folding chairs and more. You can’t keep your whole administration on your desk. That’s when the filing cabinets come in handy. Choose one of their desk pedestals, fireproof filing cabinets, wooden filing cabinets, metal filing cabinets, multidrawers and more. Other storage solutions include office bookcases, office cupboards, plan chests, racks, shelves, lockers etc. Meetings can be held at one of their folding tables, banquet tables, modular tables, boardroom tables, flip top tables or table trolleys. For the reception hall, they offer reception desks, floor standing screens, leather sofas, tub seatings, reception seatings etc. Furniture@work also has a range of school furniture containing classroom chairs, classroom tables, art storage, kinderboxes, canteen furniture, school trolleys, school lockers, paper storage and more. And for displaying and presentation, Furniture@work offers poster frames, flipchart easels, glass boards, noticeboards, whiteboards, folding display systems, projection furniture, literature dispensers etc.


    How wooden furniture is made

    Services of Furniture@work

    Furniture@work offers a delivery service that brings the office supplies right to your home. There is also a customer service that you can contact in case of any problems or complaints.

    About Furniture@work

    Is your office already furnished by furniture and office supplies from Furniture@work? Then we would like to know what your experience was like. How ergonomic are their office desks and office chairs? Are their filing cabinets able to contain all your files, documentation, rapports and administration? And what is your opinion on Furniture@work’s customer service? Share your opinion and write a review about Furniture@work, so other people will be prepared for what shopping at Furniture@work really means.

    How ergonomic are the chairs and desks from Furniture@work? Read customer reviews about their offiice deals, whiteboards, filing cabinets etc.

    Furniture@Work
    Reviews, complaints and customer experiences (38)

    3.4
    13% Would buy here again!
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    4.4
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    2.4
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    4.2
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    2.4

    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    Office Chair

    AVOID! Appalling service, ordered a chair and delivery date not met several times, eventually I cancelled the order and requested refund. The chair then miraculously turned up the following day! I asked them to collect as i had ordered elsewhere. They still haven't issued a refund as they now expect me to pay a collection charge! I would give 0 stars if allowed. Terrible customer service who are not replying to emails. Like other reviewers they blame 'the warehouse' Shocking!

    By: Sam Handley27-10-2020
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    No
    2
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    Home office computer trolley

    Item was as I expected. Ordered on 17 June and was told at the time it would be 9th July delivery. A few days later it was amended to 10th July and true to word it arrived this morning right in the time slot given

    By: Dave knott10-07-2020
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    Yes
    10
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    Best office furniture undoubtedly

    We were setting up our new startup and for the office, we fortunately get these guys. In comparison, they were offering the best price. Also the quality of work, we saw was amazing.
    It was the best deal.

    By: George Layman22-04-2019
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    9.5
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    Office chair for home-working

    CON MEN! AVOID AT ALL COSTS & SHOP ELSEWHERE. I wish I had. Abysmal. Hands down the worst company I have ever made the mistake of handing money over to. Poor products, appallingly non-existent customer service, entirely indifferent to customer experience or feedback. Purchased a chair for home-working. Paid for express delivery. Chair delivered almost 2wks beyond expected express delivery date & well beyond their own time frames for standard delivery. No communication to advise me of this. Had to chase for update - even then it was as though they were doing me a favour. Chair delivered finally, tried to assemble it a few days later. Screw hole in seat was defective, so chair cannot be used as seat is not secure. Tried several time to call, on hold each time 45 mins plus. No callbacks despite using call back service. Took photos of issue including close-up, explaining problem and emailed to customer services requesting assistance. Almost 3 wks on and no acknowledgement, let alone response. Re-sent, asking for escalation to directors and chief executive. Still radio silence. Astounding that in these hard times, there are businesses that are so entirely lacking in astuteness or care for your service. I deeply regret bothering with this bunch of con men. I've paid over £80 for a defective chair which is unsafe to use, as well as express delivery charges (said service was never met so this charge as a minimum should have been refunded to me) and have received not an ounce of courtesy despite several emails flagging up the problem. Resorted to posting a message requesting contact on their facebook page only to later discover they had changed their settings to prevent people from commenting. How pathetic! Clearly this is a common issue for them. I'm amazed this company is still in business. At this rate, it won't be long before they go under. With so much competition, why shop with dishonest charlatans? The problem with their disregard is that they overlook the old adage - you get good service, you tell a friend or two. You get bad service, you tell everyone you know. This shoddy outfit falls well and truly into the latter category. I will share my experience with everyone I know to ensure they don't spend a penny with the shambles that is Furniture At Work!

    By: nadia akhtar26-10-2020
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    No
    2
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    Office furniture (ordered in July 2020, cancelled Oct 2020)

    This company is NOT to be trusted. They took my money upfront delayed delivery again and again and when I cancelled did not refund my money. The customer service team don't care less and blame everything on "the warehouse". This company should be on the BBC's "Rogue Traders" programme.

    By: Peter Seed26-10-2020
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    No
    5
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    Student Desks

    Absolute joke of a company. Took the money, didnt have the goods, delay after delay, order placed July 20, still not received in Oct 20 - no response to emails - unbelievably shabby and rude customer service, if you ever get through - currently 16 mins waiting for customer service - order line wont accept enquiries and chap on phone was so rude I gasped - amateur at best - DONT BUY FROM THIS COMPANY AS YOU WONT GET YOUR GOODS AND THEY WILL NOT HELP YOU!!!!!!!

    By: Alison Kirby19-10-2020
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    No
    2
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    office screens

    i have tried to return these, but have called several time and waited in the phone queue fro moyre than a total of 7 hours. still not got anywhere.....

    review will not allow to be sent unless there is a minimum of 1 star which they dont deserve

    By: Anil Aggarwal02-10-2020
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    No
    2
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    Sanitizer/wipes

    I never received what I ordered. Inferior substitute. After numerous emails and being ignored was told a refund would be made to my account. Absolute rubbish.
    Continue to email.
    Worst customer service I have ever come across.
    They have the audacity to claim ‘superb customer service’
    I am still waiting after several months.

    By: Ty Leyland21-09-2020
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    No
    3.5
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    A load of furniture paid for and never delivered!

    The worst supplier experience you will ever have! Ordered a large amount of furniture of which only a few items were delivered only to be told after the remainder was out of stock. From that point this company ceased communication to the point we had to initiate a chargeback weeks later in order to get our money back for the items not delivered. After the chargeback was complete the company started sending us emails from their debt collection department claiming we owe them money for items already refunded and never received. Persistent bunch of scammers! Do not waste your time (and sanity) dealing with these cowboys!

    By: Costa17-09-2020
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    No
    2
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    ORD0426204

    If I could leave 0 stars I would. We placed an order for an office move at the end of July, it's now 9th Sept and having been on hold every day for the last 2 weeks I have still got absolutely nowhere. Finance allocated our BACS payment to the wrong company (!!!) Sales refuse to supply another number or let me speak with a manager, customer services simply don't answer and ignore my emails! It's a shame because the items we did receive were great. Chasing missing items and wasting a chunk of my life on hold is extremely frustrating though - hence this review in the hope that someone will actually contact me. Looking at the previous reviews though I don't hold out much hope. Avoid!

    By: Kate Fitch09-09-2020
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    No
    2
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    Desk, bookcase & chair

    Ordered 3 items from this company, 2 items cancelled by mistake by them the wrong chair delivered to me. Months later still waiting for promised refund. Almost impossible to get hold of customer service - doubt they know the meaning of the words!
    Big mistake on my part to not read other peoples reviews of this company before I ordered from them.

    By: JS01-09-2020
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    No
    2.5
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    Desk (not delivered)

    NEVER USE THIS COMPANY

    Incorrect item delivered (delivery refused)
    Terrible customer service, takes ages to get through, people say the right thing but nothing happens.
    Recovered the payment through my credit card company.
    This has taken months.
    And now they have just got in tough to ask if the goods are still in their original packaging -FFS

    If only I have checked reviews before ordering - currently on trustpilot 48% rate this company as BAD

    By: VeryUnhappyCustomer26-08-2020
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    No
    2
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    chair and desk

    DON'T BUY FROM THIS COMPANY
    I ordered chair and received a wrong one, had to stay home for 3 days to get the correct one, had also ordered a desk, they said it is not in stock now, cancelled the order still waiting for refund, it is 3 weeks now. DON'T BUY FROM THIS COMPANY

    By: Vinod19-08-2020
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    No
    2
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    Office Chair

    Ordered May 2020
    Advised prompt delivery
    Subsequently advised item 'not available'
    Requested refund 14th May 2020
    Had to involve Bank legal team as no response from this so-called organisation
    Finally received refund 17th August 2020 - no apology, no explanation.

    DO NOT USE THIS DREADFUL COMPANY

    By: PM Smith17-08-2020
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    Would buy here again
    Yes
    4.5
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    Wipes

    We ordered two items on the 30th March, its the 27th July now. Nothing. They don't answer any emails or calls or anything contact related. We wanted a refund because obviously they haven't answered our calls or emails and they haven't sent the things we have ordered. Absolutely nothing.

    Please don't order here, you're just wasting your money.

    By: Nicola27-07-2020
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    Would buy here again
    No
    3
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    FAQ

    Is Furniture@Work a trustworthy company?

    There are currently 38 customer review posted about Furniture@Work. On average, they received a star-grading of 3.4/10, with 13% of the reviewers indicating that they would buy from the brand again.

    What services or products do Furniture@Work offer?

    Furniture@Work is mainly active in the Online Shop category, more specifically with Homeware, Office, Hobby & Party, Job search, B2B and Outsourcing.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Furniture@Work website with confidence. If not you can find many other brands to read about on our website!