Haute Florists - Overall Rating based on 21 reviews
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Anniversary flowers
I bought these gorgeous flowers for my girlfriend and she absolutely loved them! The packaging was really classy and the flowers were so easy to put in a vase. The colours were incredible and the bouquet looked really fancy. I would definitely recommend them!
Next day flower delivery
I recently bought some flowers for next day delivery, but it didn't go well. I paid extra for next day delivery, but the flowers were sent through Royal Mail, which caused a delay. The person I sent them to wasn't at home when Royal Mail tried to deliver, so the flowers only got there on Monday and they were in a sorry state. I contacted customer service for help, but all I got were generic responses about tracking numbers. All in all, it was a really disappointing experience.
Birthday bouquet
I bought my mum a birthday bouquet and it looked lovely at first, but it started to droop after only 3 days. I was a bit let down by the quality, especially since it cost quite a bit. However, when I contacted customer service and showed them photos of the sad flowers, they got back to me quickly and are sending a new bouquet. I'm grateful for their speedy help and I'm hopeful that the replacement flowers will be fresher and stay beautiful for longer.
Special anniversary flowers
I ordered flowers from this company for a special anniversary, but I was really let down by the whole experience. The flowers didn't show up on time like they said they would, and when I got in touch with customer service, they were not very helpful or sympathetic. I did eventually get my money back, but it didn't make up for the fact that my special day was ruined because of the company's failure to be responsible and caring. I would definitely recommend avoiding this company to prevent the disappointment and frustration that I went through.
Bouquet purchase for friend's birthday
Well, I was really looking forward to the beautiful flowers I ordered for my best friend's birthday, but I was so disappointed when they turned up three days late and not very fresh at all. I paid extra for next day delivery as well, so that was really frustrating. I tried to complain to the company, but all they sent me back were dull, legal-sounding emails. I definitely won't be using them again after that experience!
Flowers
The flowers they had on offer were absolutely amazing! I managed to find exactly what I was after with no trouble at all and I was really impressed by the range they had. But, I have to say, the website was a bit tricky to get around. Everything seemed pretty simple to begin with, but I got a bit confused towards the end. It wasn't completely obvious when I had finished placing my order because there were a few extra bits to fill in before I could complete everything. I found it a bit annoying and it took away from what would have otherwise been a great shopping experience.
Birthday flowers purchase
Ordering from Haute Flowers was really easy. They had loads of different options to pick from, like birthday flowers and thank you flowers. It was great being able to choose between small, medium, or large arrangements, and selecting the delivery date was a big help too. The website was so easy to use, and I managed to place my order in just a few minutes. It was definitely the simplest online flower ordering experience I've had. The flowers themselves were gorgeous, and the prices were really fair.
Pink roses bouquet
The website was really easy to use and find my way around. I liked how everything was laid out clearly and the product descriptions were detailed. The only thing I would have liked is the option to upload a photo of the flowers before they were sent, so I could see what my friend would be getting. The checkout process was really straightforward. I was happy with how everything went when I was shopping online.
Recent bouquet delivery
I ordered a bouquet from this florist recently and I was pretty let down by the delivery. The flowers turned up with all the water spilled out, so the stems were all soggy and couldn't be saved. The peonies were lovely, but the whole arrangement was ruined because of the careless delivery. I got in touch with the company to let them know what happened, and they were really good about it. They got back to me quickly and didn't even ask for a photo as proof. They're sending me a new bouquet, which I'm grateful for.
Flower purchase for a friend
The website was really easy to use, and I quickly found the perfect bouquet for my friend. There were so many beautiful options to choose from, but I found a stunning arrangement that I knew she'd adore. Whether it's for a special event or just to make someone's day, there are lots of choices available. The whole process from browsing to ordering was smooth and enjoyable. I'd definitely suggest this florist to anyone in search of top-notch flowers and great customer service.
Late Delivery, Dead Flowers
Even though the flowers came a week late and weren't looking their best, I have to say that the customer service I got was top-notch. It wasn't the company's fault, but a slip-up by the postal service. When I let them know about it on their online chat, they were really quick to get back to me and clarify what happened. They even went one step further and said they'd send me a new bunch of flowers whenever worked best for me, which was totally unexpected and really kind of them. That act of kindness really made the whole situation better.
Pretty flowers
I absolutely adore all the lovely flowers on this website! The arrangements are stunning and it's really simple to choose what you fancy. The prices vary depending on the size you fancy, which is pretty neat. They also offer heaps of extras to add to your order, and the checkout process is a doddle.
Flowers, easy ordering
I really like this website! It's so simple to place an order, and they have online support in case you need it. The flowers look beautiful and there is such a wide variety to choose from, I found it difficult to make a decision!
Birthday bouquet for a friend
I had a lovely time ordering a birthday bouquet for my friend from this florist. The website was really easy to use, and there were so many gorgeous flower arrangements to pick from. The bouquet I chose for my friend's 60th birthday was just stunning, and she said they were the most beautiful flowers she'd ever been given. Her kind words made me want to order more flowers for another friend, and I know they'll be thrilled with their gift too.
Golden wedding anniversary flowers
I bought these lovely flowers for my friend's grandparents' 50th wedding anniversary and they were absolutely gorgeous. The flowers were so fresh and colourful, and they stayed looking beautiful for ages. It was the ideal present to mark such an important occasion. I will definitely be coming back to order more in the future!
Flower arrangement
I recently bought a lovely flower arrangement from this florist and was really impressed with their easy-to-use website. It was so simple to find exactly what I wanted, with a wide variety of stunning flowers to choose from. The photos on the website were great too, making it a doddle to pick out the perfect bouquet. I liked that there were extra options available to personalise my order even more. The prices were fair, especially given the top-notch quality of the flowers and service.
Birthday bouquet
I used to be a customer of this company and I've had a bit of a mixed bag of experiences. One time, I treated myself to the Belle in Black bouquet and it was just fabulous - really beautiful. But for my daughter's birthday, I went for the Peonies bouquet and it was a massive letdown. The flowers looked all droopy and the edges were going brown, definitely not what I was hoping for. So, I sent them an email with some photos of the sorry bouquet and they got back to me pretty quickly, within an hour, and sent a replacement bouquet for free. It was good of them to sort it out so fast, but it was still annoying to receive such poor quality flowers in the first place.
Birthday flowers
My flowers turned up late for my birthday and they were in a sorry state. I got in touch with them to share my disappointment and all they did was refer me back to their policies! After some persuasion, they reluctantly acknowledged that the flowers were subpar and only offered me a measly £10 refund. What a laugh! I wouldn't suggest them to anyone - definitely not worth the money.
Beautiful bouquet with chocolates and a vase
The website had a really good selection of flowers and gifts to choose from. I was so pleased that I could personalise my order with extra gifts such as chocolates and a vase. The checkout process was really easy and simple. The delivery came on the day I asked for, which was brilliant. My sister was absolutely over the moon with the bouquet, especially with the added chocolates and vase. The flowers were of really high quality, and seeing how happy my sister was made my day. I was so impressed with everything that I ended up ordering again for my sister-in-law, who was also really happy with her gift. Overall, it was a fantastic experience and I will definitely be coming back for more purchases in the future.
Flowers
DIED AFTER 1 DAY! I would avoid using this company, i purchased what looked to be lovely flowers, only for them to die after 1 day. Customer service reviewed the photos submitted and acknowledged a quality issue, yet only to offer a £15 refund on an order of more than £40. If you are sending flowers to a loved one then dont disappoint them and shop elsewhere.
Review with most votes
Late Flowers delivery for a bi
Extremely poor customer service and flowers did not arrive on time. When we complained about the late delivery they gave us a lecture about terms and conditions and all excuses ... Read onBy: Shehryar Qureshi