Humanscale Reviews

: 21
90% Would buy here again

Most relevant positive review

  2024-04-26
Office furniture purchase
I recently bought some office furniture from this company and I have to say, I am really impresse...Read on
Moore

Review with most votes

  2024-02-14
Chair replacement parts
Nia, the Senior Customer Care Rep, was really great. She was so quick to respond and really helpe...Read on
Chapman

Reviews (21)

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    exciting shopping experience from Joslyn

    My dad called me complaining that he slipped in the bathroom and fell and ever since he has been experiencing back pains. I sent different pain relievers to him, yet he kept complaining. So I had to involve some of my friends who advised I get him some furniture that can help ease his pain. I searched online for a store where I could get quality ergonomic chairs. I came across Humanscale and I decided to shop from them after due consideration. I am happy with their products and will shop from them again whenever I have the need. I recommend Humanscale to anyone looking to buy quality ergonomics chairs and interiors.


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    Parts replacement purchase

    The company's website for parts replacement is well-designed, with a clean layout and simple navigation. However, my journey to the site was a bit frustrating. I had to reach out to customer support to get the correct link, which seemed like an odd and unnecessary extra step. Once I eventually made it to the website, ordering the necessary parts was a breeze. The customer service team was helpful and quick to respond to my questions, which I found really helpful. In the end, despite the initial hiccup, I was happy with how easy it was to order and the quality of service I received.


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    Office chairs for durability and warranty ease

    I bought a bunch of office chairs from this company not long ago and I have to say, I'm really impressed with how good they are. We've had 4 of these chairs in our office for a while now and they've held up really well. Plus, any warranty stuff that needed doing was sorted out easily. The customer service team knew their stuff and dealt with our worries quickly. All in all, I'm really happy with my purchase and would definitely suggest these chairs to anyone looking for comfy and reliable seating for their workspace.


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    Office chair purchase

    I recently bought an office chair from this company and I have to say, I was really impressed with how user-friendly their website is. It was easy to find exactly what I was looking for in terms of specifications and customisation options. The ordering process was simple and quick, which made the whole experience hassle-free for me. As for the chair itself, it's top-notch quality and ticks all the boxes when it comes to comfort and ergonomics. Honestly, it exceeded my expectations.


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    Ergonomic office chair arm pad replacement

    I bought some new arm pads for my office chair, but I had some trouble with the company's customer service. Their website didn't have much helpful info, so it took me ages to figure out what I needed. I couldn't even find a phone number to ask a simple question about which arm pads to get for my chair. In the end, I had to search on other websites to find the details I needed. It was really annoying to deal with such a lack of clear information and easy ways to reach them from a company that's supposed to be good.


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    Office furniture purchase

    I recently bought some office furniture from this company and I have to say, I am really impressed. The response time was fantastic and the quality of the products was top-notch. Ordering everything was so easy and I really liked how simple the whole process was. I just wanted to say a big thank you to the team for being so professional and efficient in dealing with my order.


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    Office furniture purchase

    When I bought some new office furniture recently, I had a great experience dealing with the sales team. I have to say, the service I received from Ashley and the team was top-notch. Ashley was lovely to deal with and really knew her stuff when it came to the products I was looking at. She took the time to listen to what I needed and helped me place my order just right. Her careful attention to detail and tailored service made the whole buying process a walk in the park.


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    Service for office chair repairs

    I just had seven office chairs that needed a bit of maintenance, so I got in touch with the team in the UK. Lisa was really fast at sorting everything out and arranged for Tony, one of their engineers, to come over exactly a week later. Tony absolutely smashed it - he did a brilliant job fixing all the chairs, they feel like they're brand new now! I would definitely recommend this company for anyone looking for great service and support.


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    Ergonomic chair purchase

    I recently bought a new ergonomic chair and I must say, the service from my guy, Max Jordan, was top-notch. He really went the extra mile to make sure I got the best help. Max helped me pick out the perfect chair for me and gave me all the info I needed. He was absolutely brilliant. He made the whole buying process easy and fun. If you want a hassle-free time, I definitely suggest going with Max.


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    Standing desk purchase

    I had the most amazing customer service experience with this company. The staff were brilliant at answering all three of my questions straight away, showing how knowledgeable and efficient they are. I was so impressed by how helpful, polite, and quick they were from start to finish. It really made me go "Wow!" and I'll definitely be coming back as a customer again.


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    Parts for chair

    The staff at customer service were so helpful in finding the right parts for my chair and guiding me through the ordering process. They were really kind and knowledgeable, which I really appreciated.


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    Ergonomic office chair purchase

    I was really pleased with the amount of info on the website about the ergonomic office chair I bought. It was detailed and on par with big brands like Dell. But, I did struggle a bit to find certain details like dimensions, so I had to look on another site first. It was only later on that I finally found the info while browsing the website.


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    My order was a disaster

    I was really looking forward to getting my stuff quickly and easily, but it turns out they were lying about having it in stock! I mean, seriously, that's not cool at all. I was all pumped up to receive my order, but ended up waiting for ages because they didn't actually have it. Just tell the truth to your customers, come on.


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    Adjustable standing desk

    I've just got my new adjustable standing desk and I must say, it's really changed the game for me. The quality is fantastic, the design is sleek, and it was so easy to put together. I can already feel the benefits of standing while I work. I highly recommend it!


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    Helpful online service

    The online help was really great! I didn't feel pressured at all, and every time I had a question and checked back in, there was always an answer waiting for me. It made me feel really comfortable and helped me make my decision easier. I would definitely recommend their online service to anyone looking to buy something!


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    Desk chair purchase

    I had a brilliant experience with this company. The customer service was excellent from the start to finish. Lisa, the representative, was really quick to reply, super helpful, and really friendly the whole time. It was so nice to work with someone who knew their stuff and was so accommodating. I'm over the moon with my desk chair from this company.


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    Chair replacement parts

    Nia, the Senior Customer Care Rep, was really great. She was so quick to respond and really helped me out a lot. Buying the replacement parts for my chair was a breeze because of her. I really valued her expertise and how ready she was to help. It was a joy to work with her and I'd definitely suggest her to anyone who needs top-notch customer service.


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    Desk chair purchase

    I was searching for a nice desk chair and came across one on this really cool website. I had a few questions about it, so I reached out to a guy called Max Jordan for assistance. He was really friendly and answered all of my queries. I thought that was pretty awesome!


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    Ergonomic chair purchase

    The customer service at this company is absolutely fantastic. I was really impressed by how helpful and quick the staff were, they answered all my questions and gave me detailed instructions on setting up my new ergonomic chair. They really went the extra mile to make sure I had everything I needed. I would definitely recommend this company for their outstanding service.


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