Iheat Reviews
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Virtual survey, quick installation, efficient service
I recently used the services of this company and I have to say, I was really impressed. The virtual survey process was easy to follow and hassle-free, making it simple for me to provide all the necessary information for my installation. The confirmation email I received the next day was quick and reassuring, letting me know everything was on track. I was pleasantly surprised to receive a phone call later that day to confirm the installation for the next morning, showing the company's dedication to efficiency and customer satisfaction. The installation itself went smoothly and the team of workers were professional and skilled. They completed the job quickly and even took the time to clean up and dispose of any rubbish. Overall, my experience with this company was fantastic and I would definitely recommend them to anyone looking for similar services.
grateful experience shopping from Kerrie
My boiler got spoilt during winter and I was tired of always fixing it. I needed a new one and a competent company that will fix it for me. I was given a lot of options of service-providing companies to choose from. I contacted Iheat company, and they immediately sprung to action. Their product and services were budget-friendly, they have the buy now pay later option for customers and their products come with a 10 years warranty. They also offer professional advice if you need one. In less than 48 hours, they got my boiler up and running. If I have any need for where to buy or install a broiler again, I will use Iheat. I recommend Iheat for all your broiler purchases and installation. Their product and services are always the best.
Boiler replacement review
I recently got my boiler replaced and I have to say, the whole experience was really smooth and hassle-free. I did some research online to check out the different options and everything was well-organised from start to finish. The website was easy to use and gave me all the info I needed to make a good decision. The people from the company were really helpful and they answered all my questions. The installer, Emmanuel, was amazing - he worked really hard to get it all done in just one day, and he was really knowledgeable, friendly, and paid great attention to detail. Overall, I'm really happy with the service from iHeat and I would definitely recommend them to anyone needing a new boiler.
New boiler purchase
I needed a new boiler, so I decided to go with this company. The lady I spoke to was really helpful and she talked me through all the different options available. In the end, I went for the 0% deal they offered, which saved me a lot of money. They quickly scheduled the installation date and the engineers arrived on time. They were very polite, and they made sure to cover everything with dust sheets to avoid any mess. Once they finished, they took the time to explain how to operate the new boiler. The whole process was smooth and efficient, and I was really impressed by the professionalism of the team. I would definitely recommend this company to anyone looking for a new boiler.
Urgent boiler replacement
I was in a bit of a pickle during a kitchen renovation when my boiler decided to give up. I needed a replacement quickly to keep things moving smoothly. Luckily, iHeat saved the day by offering to install a new boiler the very next day, even on a weekend without any extra charges. The engineer showed up on time, all set with a shiny new boiler and carried out a thorough switch, including sorting out all the necessary pipework and flue installation. The warranty registration process was a breeze, and I was really impressed by how efficient and professional iHeat was. Based on my experience, I would definitely recommend iHeat to anyone looking for boiler services.
Boiler installation
I had a new boiler put in and it was great! The cost was fair and I arranged a day for it to be fitted. The engineer came punctually and talked me through the whole installation process. It took 2 days as expected. They were really tidy and quick. I work as a site manager at a large school and I would definitely consider using them there as well. I highly recommend them!
Boiler replacement
I recently decided to get rid of my old boiler that I had been using for 20 years as it was starting to show signs of wear and tear. After getting a few quotes, I found that this company offered the best price. Even though I only saw a black boiler on their website, they were able to get me a white one for the same price. The customer service was top-notch from the start to finish. The online processes made things easy for me to fit around my work schedule. The engineer who installed the boiler was professional, polite, and did a great job. Overall, I had a really good experience with the company and I'm happy with my new boiler.
Boiler purchase
I recently bought a boiler from this company and I have to say I'm really impressed with the service I got. The staff were really knowledgeable and helpful, they helped me choose the right one with skill and patience. The installation went smoothly and on time, not causing much inconvenience to my daily life. I'm really happy with how well my new boiler is working, and I've already seen an improvement in my heating. I wouldn't hesitate to recommend this company to anyone looking for a reliable and efficient boiler service.
Boiler installation
As soon as I got in touch with the company, I was really impressed with how professional they were. The customer service team were so helpful in helping me pick the perfect boiler for my house, and the installation team did a brilliant job. They were really nice, kept everything clean and were truly skilled at what they do. I was especially happy that they managed to get rid of the cold tank in my loft. All in all, I would definitely recommend this company for their top-notch service right from the beginning to the end.
Boiler installation
Holly, the advisor, did a brilliant job of explaining all my options and assisting me in choosing the best boiler installation for me. She was really professional, knew her stuff, and went the extra mile to make sure I was happy with my purchase. I would recommend her to anyone who wants excellent customer service. Alex, the engineer, was also great to work with during the installation. He was quick, skilled, and finished the job to perfection. Overall, I am very happy with the service provided by both Holly and Alex.
Boiler installation
I was so impressed with the service I got from the call centre team and engineer. The engineer really knew their stuff and did a top job getting everything set up quickly and to a really high standard. The call centre staff were so helpful and worked around my schedule. I couldn't have been happier with the service I received.
Boiler purchase for two properties
I recently bought two boilers from your company for two different properties. Unfortunately, while one boiler is working fine, the other has been a real nightmare. The troublesome boiler keeps cutting out, no matter what we do to try and fix it. I got in touch with your customer service team, and they said it's a problem with the Viesman boiler. So, we followed their suggestion and had a power flush done on the boiler, which they said was needed. But, I should mention that iHeat should have done a basic flush during the installation. Even after the power flush, the boiler is still acting up, cutting out every now and then. When we contacted Viesman again, they confirmed the power flush was done but pointed out there was no inhibitor in the system, which they recommend on their website. The engineer who came to check it out said an inhibitor wasn't necessary, going against what Viesman advises, which has left us stuck on how to fix the problem. It's really disappointing to get poor customer service after spending money on a product that's not working right, causing us to lose quite a bit of money.
Boiler Installation
I had a brilliant experience with the customer service from start to finish. The team, including the person who installed everything, were really lovely and welcoming. They made sure to explain everything clearly and didn't mind answering all my questions. I'm very happy with the service I received - overall, a great experience.
Excellent customer service
I've just had the pleasure of using this company for a service, and I have to say, it was a really great experience from beginning to end. The customer service was top-notch, with the staff really going the extra mile to make sure everything was sorted for me. The way they conducted themselves was really impressive and efficient, making the whole thing run smoothly. I'm really pleased with the service and would definitely recommend this company to anyone needing what they offer.
Boiler installation
The engineer did a great job with the installation, it all went smoothly. The boiler seems to be of good quality and is working perfectly at the moment. I'm happy with the service I received and wouldn't hesitate to recommend it to anyone looking for a new boiler. Cheers!
New boiler installation
I recently had a new boiler fitted after making an order. The installation took place the following day and was done really professionally. The workers explained each step and finished the job in a really neat way. I'd definitely recommend their services.
New boiler installation
The bloke who came round to fit our new boiler was brilliant! Turned up bang on time, got the job done in no time, and didn't leave a speck of mess anywhere. Honestly, I had to pinch myself the next day to make sure I wasn't dreaming - the boiler was in and running like a dream. No word of a lie, this has been the easiest and most stress-free household job I've ever had to deal with.
Emergency boiler replacement
Our boiler suddenly stopped working on a cold Thursday evening, so we had no hot water. We got in touch with the company and they managed to fit us in for a new boiler on the Saturday. The team arrived on time and worked quickly to get the new boiler up and running by lunchtime. The service was great and the staff were very professional. We were really impressed with their skills and felt reassured that they would do a good job. In the end, we were really happy with the whole experience with this company.
Boiler installation
I recently had my new boiler installed and the whole process was really good. From ordering it to the actual installation, everything went smoothly and it was easy. The person who fitted it did a fantastic job and I'm really pleased with how it all turned out. The boiler is working great and I'm happy with it.
Review with most votes
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