Iheat33 reviews
This score is based on 33 genuine reviews submitted via BritainReviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Proper good job
I sent photos of my old boiler, they checked everything and answered a daft question I had about which unit to buy — a friendly adviser sorted that. Once ordered I chose a fitting date and the engineer turned up in the slot, on time. He worked quickly, explained how the boiler and the Hive thingy work (I actually understood most of it), put down floor protection, and cleaned up — spotless, honest. They even rang after to check all was okay. Pleasantly surprised, really.
Quietly impressed
I knew I was happy the instant Sean turned the system on and walked me through it — not a big speech, just showed me the controls, answered the odd question and left the place tidy. He arrived when promised, worked efficiently and didn't faff about. Bit surprising he even mopped the floor before he left (not something you get every day). Explained how the boiler works in plain terms so we felt comfortable using it, which was actually the main thing for me. If you want a straightforward install with someone who respects your home, go for it. I would have liked a bit more detail on the paperwork, but otherwise all good.
Calmer than I thought
I wasn't sure at first, worried about hidden costs. Had it fitted yesterday; installers on time, careful and tidy, cleaned up well — I'm actually reassured now.
Quietly impressed
I'm pleased, though I was sceptical at first. I saw their van on the estate after a colleague recommended them. Slight delay on arrival, but the engineer was tidy, polite and left everything clean. Would recommend.
Boiler
All fine and dandy whilst ordering, paid extra to have fitted on a Saturday. Late after noon iheat ring and say it won’t be fitted until the following Tuesday! But the date we booked was available and we paid extra for this - iheat said well it wasn’t and they would refund what we paid extra, didn’t care that this was urgent for an elderly lady with COPD.
Cancelled the order to then be told it would take 5 days for a refund!
Dire company who don’t give a monkeys, take your money and then cannot meet the contract of saleBalanced at the last valve
By the time he tightened the last valve I knew it was sorted. I’d booked because radiators were cold upstairs and a previous engineer hadn’t fixed it. They offered several dates that matched my work diary; he turned up early, re-balanced the system and took all the mess away. Relieved.
Instant relief
Was midway through my flat white when the installer arrived the next day — that's when I knew this was the right call. He talked me through the setup clearly, no faff. The booking was simple, options felt sensible, and it cost far less than the British Gas quote. Properly happy with it.
Quietly reliable
Halfway through the install I realised it was all going to be fine. Johnny worked calmly, tidy and quick; the paperwork was sorted on the spot. Now the boiler heats the house reliably — mornings, baths, the odd rush‑hour shower — and the heating is steady. Happy with the whole process, useful and uncomplicated.
Boiler fitting went fairly smoothly
Picked a Worcester Bosch to replace our old boiler — mainly for hot water and heating. The site made choice easy and the quote was cheaper than others. Customer service phoned to book the fitting and kept me updated on timing. Engineer was friendly and efficient; water was off only briefly. Pleasant experience, a bit of relief it's sorted.
Bit of a saga, but OK now
I nearly gave up on them, yet I'm actually pleased I didn’t. I first spotted them on a local Facebook group after my neighbour raved about them, so I went for it. At first the installation was a mess — a clumsy job that meant I had to sort a couple of repairs and the magnetic filter was awkward to access, and support made me chase them a bit. After a few nudges they came back, tidied things up and it’s been running fine since. Not flawless, but I’m happy overall.
Cold-morning fix
Woke to a freezing flat and had to get the boiler sorted, so after checking options I went with iHeat — good price and they were happy to fit while we were relocating the unit. The engineer was down-to-earth and even said he liked working for them, which made me trust the job more. It heats evenly, showers are reliable and the morning routine is normal again. Paperwork was a bit slow and the visit ran over, but overall it works well.
Proper good job
reliable, tidy, and actually worth it. Proper relieved and grateful. Really glad I did.
Quick, tidy and straightforward
the site could use a bit more detail on parts, but overall straightforward and practical.
Urgent boiler replacement
I was in a bit of a pickle during a kitchen renovation when my boiler decided to give up. I needed a replacement quickly to keep things moving smoothly. Luckily, iHeat saved the day by offering to install a new boiler the very next day, even on a weekend without any extra charges. The engineer showed up on time, all set with a shiny new boiler and carried out a thorough switch, including sorting out all the necessary pipework and flue installation. The warranty registration process was a breeze, and I was really impressed by how efficient and professional iHeat was. Based on my experience, I would definitely recommend iHeat to anyone looking for boiler services.
Boiler installation
I had a new boiler put in and it was great! The cost was fair and I arranged a day for it to be fitted. The engineer came punctually and talked me through the whole installation process. It took 2 days as expected. They were really tidy and quick. I work as a site manager at a large school and I would definitely consider using them there as well. I highly recommend them!
New boiler purchase
I needed a new boiler, so I decided to go with this company. The lady I spoke to was really helpful and she talked me through all the different options available. In the end, I went for the 0% deal they offered, which saved me a lot of money. They quickly scheduled the installation date and the engineers arrived on time. They were very polite, and they made sure to cover everything with dust sheets to avoid any mess. Once they finished, they took the time to explain how to operate the new boiler. The whole process was smooth and efficient, and I was really impressed by the professionalism of the team. I would definitely recommend this company to anyone looking for a new boiler.
Boiler installation
I was so impressed with the service I got from the call centre team and engineer. The engineer really knew their stuff and did a top job getting everything set up quickly and to a really high standard. The call centre staff were so helpful and worked around my schedule. I couldn't have been happier with the service I received.
Boiler installation
Holly, the advisor, did a brilliant job of explaining all my options and assisting me in choosing the best boiler installation for me. She was really professional, knew her stuff, and went the extra mile to make sure I was happy with my purchase. I would recommend her to anyone who wants excellent customer service. Alex, the engineer, was also great to work with during the installation. He was quick, skilled, and finished the job to perfection. Overall, I am very happy with the service provided by both Holly and Alex.
Boiler replacement
I recently decided to get rid of my old boiler that I had been using for 20 years as it was starting to show signs of wear and tear. After getting a few quotes, I found that this company offered the best price. Even though I only saw a black boiler on their website, they were able to get me a white one for the same price. The customer service was top-notch from the start to finish. The online processes made things easy for me to fit around my work schedule. The engineer who installed the boiler was professional, polite, and did a great job. Overall, I had a really good experience with the company and I'm happy with my new boiler.
Boiler installation
As soon as I got in touch with the company, I was really impressed with how professional they were. The customer service team were so helpful in helping me pick the perfect boiler for my house, and the installation team did a brilliant job. They were really nice, kept everything clean and were truly skilled at what they do. I was especially happy that they managed to get rid of the cold tank in my loft. All in all, I would definitely recommend this company for their top-notch service right from the beginning to the end.
About Iheat
A boiler is an essential product for both home and office use, serving various needs such as providing hot or boiled water. Iheat specializes in the sales and services of boilers, catering to your specific requirements. If you are in search of a reliable source to purchase, own, or install a boiler in your household, consider turning to Iheat. To alleviate any doubts regarding the quality of their products or services, you can gain confidence by reading genuine customer reviews shared by their satisfied clientele.
About Iheat
Iheat is dedicated to ensuring that homes, particularly in the UK, have access to boilers for everyday use. The company is committed to providing services to interested individuals to ensure everyone has a boiler in their homes or offices that aligns with their budget.
Products and Services of Iheat
As a service-oriented company driven by passion, Iheat offers a variety of business options to cater to the diverse needs of their customers. In addition to sales, the company provides installation and maintenance services for boilers in residential and commercial settings.
Iheat has streamlined the process for customers, making it convenient to have a boiler installed in your home in just three simple steps. Share your home details and preferences, select a boiler, and schedule a convenient date and time for an installer to complete the setup.
Moreover, Iheat has implemented several initiatives to enhance customer experience. These include a 10-year warranty on all products, a price match guarantee, buy now pay later option, next-day installation, monthly installment plans, and professional advice for customers as needed.
Accepted forms of payment at Iheat include major credit and debit cards like Mastercard, Visa, American Express, Discover, PayPal, and others.
Contact Information for Iheat
For inquiries about purchasing a boiler from Iheat or to learn more about their offerings, connect with them on Facebook and Instagram. Visit the FAQs section on their website for answers to commonly asked questions. You can also contact them via phone at 0333 305 6880 or email at hello@Iheat.co.uk.
Compliments, Complaints, and Tips for Iheat
If you have purchased a boiler from Iheat or are considering doing so, we value your feedback based on your personal experience. Share your thoughts on their products, service quality, and overall satisfaction. Were there any issues or complaints? Would you recommend Iheat to others? Your honest reviews, experiences, and feedback about Iheat's boiler services are greatly appreciated.
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Last update: March 2026
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Review with most votes
grateful experience shopping f
My boiler got spoilt during winter and I was tired of always fixing it. I needed a new one and a competent company that will fix it for me. I was given a lot of options of servi... Read onBy: Kerrie