Larizia Reviews

: 27
63% Would buy here again

Most relevant positive review

  2024-05-11
Sale item
Recently, I bought something on sale from this shop and I was really pleased with how fast it was...Read on
Becky Cooper

Most relevant negative review

  2024-04-30
Small wallet with chain
I bought a small wallet with a chain from this shop not long ago. Sadly, the customs form was fil...Read on
Charles

Review with most votes

  2022-04-14
Designer bags, shoes and more.
It is a good one for me to know that Larizia deals only on quality designer products. That has al...Read on
Ben

Reviews (27)

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    Large black leather tote bag

    I recently bought a big black leather tote bag from this website and I have to say, I am really impressed with the service I got. At first, I had ordered the same bag from a different shop, but after waiting for weeks without my order being sent, I thought I'd give this UK-based site a try. To my surprise, my bag was shipped the very next day and arrived at my door just 2 days later. The delivery was super quick and the bag was totally authentic. I am so happy with my purchase and even more so with the quick delivery which meant I could have my bag in time for my upcoming trip. I can't thank this site enough for their efficiency and authenticity.


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    Designer bags, shoes and more.

    It is a good one for me to know that Larizia deals only on quality designer products. That has always helped me in decision making, knowing exactly where to go buy designer goods than spending time buying from a company who hasn't boldly stated or claimed to be dealing on designer products. And of course, I have been buying and using designer bags, shoes and accessories from Larizia without really having a thing to frown at or complain about over poor quality products or customer service. It is truly a good place to shop for different design items and still not get scammed or cheated over price or quality.


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    Quick delivery, great customer service

    This company is amazing! I ordered from them twice and both times I was really impressed with how fast my items arrived. They even upgraded my delivery to next day on one of my orders so I would get everything before a long weekend. The customer service is fantastic, they were really helpful whenever I had any questions. Returning items was so easy, especially as I had ordered different sizes of shoes. Getting my refund was really quick too, much better than other companies. I will definitely be telling all my friends about this company and I'll be shopping with them again for sure!


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    Coach bag purchase for my birthday

    Oh my goodness, I can't believe how cute this bag is that I got for my birthday! I absolutely love it! I placed the order on Wednesday around 5pm, and it was delivered the very next morning at 11am - talk about fast! I didn't even receive a dispatch email, it just turned up out of the blue! The customer service is top-notch too. I had a small problem with the delivery, but Rachel was so lovely and really helped me out. Larizia is just amazing, they always come through for me! The bag itself is just perfect, I adore it even though the delivery process wasn't ideal.


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    Sale item

    Recently, I bought something on sale from this shop and I was really pleased with how fast it was sent out. The item was exactly what I expected and I was really happy with my purchase. When I had a question for customer service, they replied really quickly and fixed the issue straight away. Overall, my time shopping here has been really good and I would definitely recommend it to anyone else.


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    Small wallet with chain

    I bought a small wallet with a chain from this shop not long ago. Sadly, the customs form was filled in wrong by the company, meaning my item got stuck in customs for ages. I've tried contacting customer service a few times now, but I haven't heard back or got any help sorting things out. It's been 25 days since I sent the item back, and I haven't got a refund or heard anything from them.


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    Luxury purchase in the sale

    I recently treated myself to a luxury purchase that was on sale. Unfortunately, the items didn't fit me quite right. But I was really pleased with the top-notch customer service I got when I had to exchange them. The staff were so helpful and really made sure I found the perfect size. Their professionalism really impressed me. The only let-down was that both the first and second pairs of shoes I got had a black scuff mark on the satin, which was a bit disappointing. But overall, I was happy with the service I got at the store.


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    Trainers exchange

    I really didn't want to say it, but I messed up and ordered the wrong size trainers. Luckily, the customer service at this place was amazing and sorted it out for me. They kindly kept the right size aside for me until they got my return, and then swapped them over quickly and easily. Even though I got the trainers on sale, they still treated me really well and were professional. I was really happy with how they dealt with everything and would definitely think about coming back here in the future.


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    Stella McCartney Bag

    I recently bought a lovely Stella McCartney bag from this shop. I'd been admiring it for a while and was thrilled to see it on sale during Black Friday. The website was simple to use, so I ordered it one Thursday morning. To my surprise, the bag was sent out a few hours later and arrived the next day. The delivery was quick, and the bag was in perfect condition. I'm really happy with my purchase and would definitely suggest this shop to others.


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    JW Anderson Chain Loafers

    I absolutely love the JW Anderson chain loafers I bought from this store. The whole shopping experience was fantastic - ordering was a breeze, and my delivery arrived super quickly. The flats fit me like a glove and the quality is outstanding. I can't wait for the perfect occasion to wear them and flaunt them. I'm really happy with my purchase and I'd definitely suggest this store to anyone after some top-notch footwear.


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    Leather boots

    I bought a lovely pair of leather boots from this shop recently. Ordering them was really easy and quick, and they were sent out the next day using a reliable courier service. I was impressed that they arrived in just 3 days all the way from the UK to Australia. The boots were top-notch quality, very well-made with lots of nice little details. Unfortunately, they were too big for me, so I had to go through the returns process.


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    Alexander McQueen shoes

    I bought a pair of shoes from this company but they turned out to be too small, so I sent them back straight away. It's been more than a month now since they got my return but I haven't got my refund yet. I tried to reach out to their customer service but couldn't find a phone number. I'm really let down because those shoes weren't cheap and I was hoping for better service from a company like that.


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    Luxury bag purchase

    I am so pleased with the luxury bag I bought from Larizia! It was even better than I expected. The bag arrived quickly, beautifully packaged, and exactly as described. I am thrilled with my shopping experience at Larizia. The service was excellent, and I saved a lot of money on a designer bag. It's not easy to find such high-quality products at such great prices. Thank you, Larizia, for a wonderful shopping experience!


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    Designer sneakers

    My experience with the company was really disappointing. I ordered a pair of designer sneakers, but they cancelled it without telling me anything. It was confusing because the sneakers were still for sale on their website. I emailed them twice to ask why it was cancelled, but they didn't reply at all. It was frustrating and made me feel lost as a customer. Thankfully, I did get my money back, but the lack of communication and customer service left me feeling unhappy. I've shopped with them before and had a good time, but this time has put me off from coming back. It's a shame because I understand that things can go wrong, but talking to customers is important for keeping them happy. Ignoring my messages and keeping me in the dark was really disappointing.


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    Incorrect item received

    I was really let down when I got the wrong item in my order. I sent an email to let the company know about the mistake, but I still haven't heard back or gotten any help to fix it. On top of that, the free returns label on the website didn't work, so I couldn't send the item back to get my money back. It's been really annoying and I'm not happy with how everything has gone down.


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    Overpriced Victoria Beckham Sky boots

    I treated myself to a pair of Victoria Beckham Sky boots, but they turned out to be too small. I had to make the tough decision to fork out a hefty $216 to send them back via DHL. The boots finally arrived at Larizia on October 11th, but it took them a massive 19 days to sort out the return. I was left hanging and worrying about when I would get my money back, and it was really annoying. Just a heads up, their returns system is super slow and not worth the trouble.


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    Trainers returned, no refund

    I bought a pair of trainers from this shop not too long ago, but had to send them back. The Post Office confirmed the return was received, but I still haven't got my refund or any confirmation that they got the shoes back. I've sent lots of emails to customer service, but haven't heard anything back. This lack of communication and slow refund process has really let me down and annoyed me. I'm just waiting for this problem to be sorted out.


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    Shoes

    I bought a pair of shoes from your store recently and had some problems with the customer service. I sent two emails about my purchase but I didn't get any replies. It made me feel let down and annoyed with the service. My order number is LR32799, and I would be grateful for some help with my purchase.


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    Trainers not refunded

    I bought some trainers back in December but had to send them back. I still haven't received my refund and it seems like they're ignoring my emails. I have a feeling they might have gone out of business, so just a heads up for you lot!


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