Mamas And Papas Reviews

: 21

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95% Would buy here again

Most relevant positive review

  2024-05-25
Pram purchase
I went to the store to buy a pram and was greeted by several staff members who were really nice a...Read on
S. Anderson

Most relevant negative review

  2024-01-06
Nursery furniture set
I was really let down by my trip to the store. The nursery furniture set I bought was damaged whe...Read on
Jordan Harris

Review with most votes

  2024-04-01
Pram purchase
I went into this store to find a pram, and I have to say, the service I got was really great. The...Read on
Griffiths

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    happy experience shopping from Ema

    Lu and I are expecting our first child together and as first time parents we were so excited and happy. Although, it can be overwhelming and frustrating sometimes but I love the process. We wanted to go shopping for our baby needs but didn't know how to go about it. After much deliberations we decided to shop online with Mamas and Papas. We ordered Moses basket, pram suit, some rompers and a cot. Within 2 weeks it was delivered to me and it was exactly what I wanted and the price was affordable. I am satisfied with their products and I will shop with them whenever I need to buy any of the products that they sell. I recommend mamas and papas to anyone who wants to buy quality baby nursery furniture and other baby-related accessories.


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    Pram and car seat

    During my trip to the shop, I was really impressed by how the staff were so helpful and knowledgeable. One lady called Gail in particular stood out to me because she was so patient and took the time to answer all of my questions about the pram and car seat I was looking at. She not only gave me all the info I needed, but also let me have a look around without any pressure. Gail made sure I got the items in the style I liked and talked me through the buying process, letting me know about any promotions or discounts available. Overall, it was a great experience at the store and I left feeling really happy with my purchases.


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    Push chairs purchase

    I popped into the store not long ago and I have to say, I was really impressed with the service I got from the staff. I spent a good while trying out different push chairs and Arbaaz, the staff member who helped me, really knew his stuff about all the different features and specs of each one. He took his time, walking me through the whole selection process and making sure I had all the info I needed to make a smart choice. Thanks to his knowledge, I felt well-informed and totally confident in my final decision. The service was top-notch and honestly, I couldn't have asked for a better shopping experience.


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    Baby equipment

    I just wanted to say a big thank you for the fantastic customer service I received from the staff at the store I visited. As soon as I walked in, I was really impressed by how knowledgeable and friendly the employees were. They made my shopping trip so much better by giving me useful tips and advice. I especially want to thank Phoebe for her help with product demos, Laura for her breastfeeding advice, Gabriella for making the transaction process easy, and Lauren and Sam for their friendly welcome. The team's professionalism and expertise really stood out and made my shopping experience great.


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    Pram purchase

    I went to the store to buy a pram and was greeted by several staff members who were really nice and helpful. They showed me different prams and even took me to see cots. Big shoutout to Jonathan, Phoebe, Emily, Madi, Amy T, and Louise for being so welcoming and friendly. It was great to experience such excellent customer service.


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    Travel system purchase

    I popped into Gallagher store in Birmingham to have a look at travel systems as my mum mentioned wanting to get one for my new baby sibling. Phoebe was the one who helped me out and she was honestly the coolest person ever. She assisted us in choosing the ideal travel system, showed us all the different bits and bobs, and made sure we ended up with the right one. Phoebe was so friendly and knowledgeable about all the items in the shop. Huge thanks to Phoebe!


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    Travel system purchase

    I popped into the shop the other day to pick up a travel system for my new arrival. The customer service I got was top-notch. The lady, Jo, really knew her stuff and was so helpful and friendly. She gave me lots of useful info about the various options. With her guidance, I managed to select the ideal travel system that fitted my requirements and budget. Jo also talked me through potential future buys, making sure I'd come back to the store for any baby essentials I might need down the line. Thanks to Jo's knowledge and help, I had a brilliant shopping trip overall.


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    Cotbed and bouncer

    My mum and I went to this shop and we were really unsure about what to get for my new baby cousin. There was this bloke named Gaurav who was incredibly helpful and explained all about the cotbeds and the next to me thingies. He was really friendly and took his time with us. In the end, we decided to get a cotbed and a bouncer, and we were thrilled with our decision. Gaurav made the shopping experience enjoyable and hassle-free, and now we're excited to go back and get more things for the baby.


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    Pram purchase

    Valentina at the Croydon branch was absolutely amazing when we went pram shopping. We had tried buying two prams online before, but they weren't right for us. Valentina's knowledge and advice really helped us choose the ideal pram this time. It was great to chat with someone in person and try out the pram in the store before buying. Valentina's customer service was excellent, and we're really grateful for her help in finding the perfect pram for us.


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    Pram purchase

    I went into this store to find a pram, and I have to say, the service I got was really great. The person I talked to was super helpful and really knew their stuff. They went through all the pram options with me and explained all the features. Being a new parent, it can be tough to pick the right pram, but they made it easy. I decided to go for a bundle that had everything I needed. All in all, it was a brilliant shopping experience!


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    Pram and accessories purchase

    As new parents with not much of a clue about baby stuff, me and my partner popped into the shop to check out prams and bits and bobs. Sarah, the lady who helped us out, was really nice and took her time explaining things in an easy way so we didn't get lost. She told us all about the prices, special offers, and ways to save money, which made our shopping trip relaxed and fun.


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    Cots and strollers

    I popped into the shop just to browse, but I actually ended up buying a cot and a stroller! The lady who assisted us, Siddhi Mehta, was absolutely fantastic and really helpful. She knew everything about the products in the shop and guided us smoothly through making a decision. We hadn't planned on purchasing anything that day, but Siddhi was so amazing that we couldn't resist. Looking forward to our next visit!


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    Trouble-free purchase

    I had a great time at the store recently. The staff there were really helpful and friendly. They knew all about the products and took the time to explain everything to me. Being a new parent, I was grateful for their patience and knowledge in helping me choose the right things. They didn't push me to buy anything and I trusted their recommendations.


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    Pram car system purchase

    I was looking to buy a pram car system and the staff at this store were really helpful. They took their time to explain all the different options to me, answered all my questions, and gave me the information I needed to choose the best one. I would definitely recommend this store to anyone in need of baby products.


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    Ocarro range demonstration

    I popped into a shop yesterday and met this lovely lady named Tracy who showed us how to use this pram called Ocarro. She was really helpful and made everything so clear. I felt like a pro after chatting with her. We're definitely going to go back and purchase it soon.


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    Full works appointment

    I popped into the store at Westfield White City for a 'full works' appointment not long ago, where we were assisted by Siddhi Mehta. She was really great at clearing up any questions we had and showing us all the different baby options. Siddhi's friendly and knowledgeable manner made the whole thing both fun and informative. Thanks to her, we feel much more confident about our purchases now.


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    Expectant couple shopping for baby essentials

    My partner and I had a great time at the store. The staff, Angela and Yas, were really friendly and knew their stuff. They made us feel at ease and gave us some really useful information. We were so impressed with Yas' knowledge that we decided to book a one-on-one shopping appointment with her. We're sure she'll help us find everything we need for our little one.


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    Double Pram

    I popped into this shop and there was a lovely lady called Sam who was incredibly helpful in helping us pick out a double pram. She knew absolutely everything about prams and gave us all the details on the various options. Sam was great at answering all our questions and was just so friendly throughout. We really got a good feeling from her and felt really pleased about buying our pram from her in the end.


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    Nursery furniture set

    I was really let down by my trip to the store. The nursery furniture set I bought was damaged when it arrived, and when I phoned customer service to sort it out, they told me to wait another day for the damaged furniture to be collected. But then they didn't bring the replacement set on the same day, so now I have to wait for a third day for it to arrive. It's been a real hassle and annoyance, especially given the prices they charge. I was hoping for better quality and service considering how much I spent.


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