Moda in Pelle Reviews
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Reviews (21)
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White leather trainers
Yeah, so I bought these really nice white leather trainers, but when they got delivered, there was a scratch on them and a stain on the shoelace. I was pretty annoyed at first, like what on earth?! However, when I contacted customer service, they were really helpful. I went back to Harvey's to return them, and even though they didn't have the same pair in stock, I managed to find a similar one that I really liked. They refunded my money and now I've got these amazing comfy leather trainers that are just right!
Faulty shoe
I purchased some shoes, but unfortunately they turned out to be faulty. When I attempted to return them, the staff were very friendly and guided me through the process. However, it has now been more than 2 weeks and I am yet to receive a refund! I have attempted to contact them via phone, but no one picks up. I also tried the live chat, but received no response. Even after sending emails, the only replies I received were automated ones. The situation is quite frustrating, and I just want my refund to be processed promptly.
Navy blue sparkly trainers
I've just bought the most amazing pair of navy blue sparkly trainers from this company. They're not just nice to look at, they're also super comfy to wear. The design is so unique, and all my mates have been giving me compliments and feeling a bit jealous of my cool new shoes. I'm really impressed by how well-made and stylish these trainers are, and I can honestly say they're worth every penny. I'd definitely suggest this company to anyone who's after trendy and comfy shoes.
Soft leather shoes
I've just bought a pair of shoes which are really lovely - they're made from soft leather and have been finished off with great care. The craftsmanship is top-notch, and I'm really happy with my purchase. The customer service from the company was also excellent - the staff were friendly, helpful, and really knew their stuff about the products. And I was pleasantly surprised that there were no delivery charges for my order, which definitely made my whole experience with the company even better.
Calandra tan leather boots.
I managed to snag a pair of the Calandra tan leather boots in the sale and I've got to say, what a great deal! They're seriously comfy and look really stylish too. I'm totally in love with them and would definitely suggest them to anyone on the hunt for a killer pair of boots.
Sandals, Quick delivery, Discount
I ordered a pair of sandals from this shop and was happy with how quickly they arrived. They came within a week, much faster than I thought they would. The sandals were just like the description online and I was really pleased with the quality. I also liked that there was a discount I could use. Saving some money made my shopping even better. I liked the sandals so much that I might order another pair in a different colour. It was a good shopping experience that I would suggest to others.
Recent shoe purchase
I bought a pair of shoes from this company recently and I have to say, I was really impressed with the whole experience. Ordering was easy and I found what I wanted quickly. The service was great, with helpful staff available to answer any questions I had. The prices were fair for the quality and style of the shoes, so it was definitely worth it. The delivery was fast and the shoes arrived in perfect condition because they were packaged carefully.
New trainers, so comfy!
Ordering those trainers was so easy, just a few clicks and bam, done! They arrived really quickly and I'm absolutely thrilled with how comfy they are. Honestly, it's like walking on clouds. They were exactly as described on the website and I couldn't be happier with my purchase. Big thanks to Moda in Pelle!
Sandal purchase
I bought a pair of sandals from this shop recently and had an issue with the heel coming loose. So, I had to email back and forth with customer service to sort it out. It was a bit annoying, but I do thank them for helping me fix the problem in the end.
Stylish footwear
I have to say, I'm really impressed with the stylish footwear I bought from this store recently. The quality is fantastic and my wife really likes them. Ordering was easy and receiving the parcel was a seamless experience.
Recent loafer purchase
I bought a pair of loafers from this company recently and at first, I was happy with how comfy they were. But, after a quick stroll around my neighbourhood, I noticed that my ankles were badly blistered and bleeding. It was really surprising and upsetting because I've never had such a problem with shoes before. When I got in touch with customer services to talk about it, they told me they couldn't give me a refund or exchange, which I thought was really disappointing. Especially since I paid quite a bit for the shoes, I expected better quality and customer service from them.
Leather trainers
I have to admit, my experience with this brand has been really disappointing. I bought a pair of leather trainers, but the quality was just awful. The leather was all damaged and creased, which really makes me wonder how they even got approval from any kind of quality check. I've never seen such shoddy workmanship before, and I can definitely say that I won't be shopping with this brand ever again.
Trainers
I recently bought a pair of trainers online, but I'm not happy with how the delivery has turned out. It's been over 11 working days and I still haven't got my order. They sent me an email saying there was a delay because of high sales, but that's all I've heard. I've tried reaching out to Customer Services through email, live chat, and phone, but I've had no luck getting a response. On top of that, I noticed the website had problems the day before I made my purchase, which just made things worse. I'm thinking I might need to get in touch with my bank for some help since I still don't have my trainers or any info about my order.
Faulty boot purchase, lack of customer service support
I was really let down by a pair of boots I bought recently. There was a nail poking through the sole inside one of them, which was a real disappointment. I felt dissatisfied with the whole thing because the quality control seemed to be lacking. I tried getting in touch with customer service several times - calling, emailing, and even messaging - but I haven't heard back or got any kind of solution. As someone who buys from them often, I'm pretty disappointed by the level of support I've received. It's making me think twice about shopping with them again in the future.
Sandals purchase
I bought a pair of sandals from your store recently, but I couldn't wear them immediately because of the weather. When I eventually tried them on, one sandal felt comfortable, but the other had a sharp edge that made it unwearable. I didn't notice this issue when I tried them on with socks before. When I tried to return the faulty sandal to the store, I was told that I couldn't exchange or get a refund because it was outside the return window. After some discussion, I had to contact customer services to finally get a refund. This whole experience was disappointing and not what I would expect from a good footwear shop. Despite having good experiences with other purchases before, the poor customer service has made me think twice about shopping with you again in the future.
Lost shoes, terrible customer service
I had a terrible experience with this company! It's been three weeks since I lost my shoes and I still haven't got them back. Moda in Pelle and Evri keep telling me different things, which is really irritating. On top of all that, they're still holding onto my money! The customer service is shockingly bad - they only seem to answer when it's convenient for them, and some of the staff are just plain rude and unhelpful.
Ripped trainers
I got myself a new pair of trainers, but when they turned up they were already falling apart! The material was all frayed and looked messy, really not worth the money I paid. I tried to reach out to customer service to send them back, but no one got back to me. It's frustrating to be stuck with such poor quality trainers and no way to get my money back. The company seems like a shambles and clearly doesn't care about the quality of their products or their customers.
Refund issue
I'm really not happy with the customer service I've had from this company. I bought something and wanted to return it for a refund, but despite trying several times and hearing lots of excuses from them, I still haven't got my money back. They said they'd done the refund on a certain date, but I've not seen any proof of that. I've now had to get PayPal involved to try and sort it out, because it seems like this company has a habit of being dishonest about refunds.
Athletic shoes purchase
I bought a pair of trainers from this shop not long ago, and I'm really gutted because, after just two months of wearing them now and then, the sole has completely split in half. I was really hoping these shoes would last much longer than they have. It's a shame I can't show you a picture of the problem, as it would really highlight how poorly made they are.
Review with most votes
2 pairs of boots
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