Molly Brown London Reviews

: 21

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90% Would buy here again

Most relevant positive review

  2024-06-05
Heart locket with engraving
I recently ordered a heart locket with engraving for my granddaughter, but I made a mistake with ...Read on
Nick Evans

Most relevant negative review

  2024-03-30
Necklace purchase
The necklace I bought was so much smaller than I thought it would be. When it arrived, the fancy ...Read on
E. Robertson

Review with most votes

  2022-04-08
Awesome
I would like to share my experience patronizing Molly Brown London. I've been a customer to Molly...Read on
Luella

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    Awesome

    I would like to share my experience patronizing Molly Brown London. I've been a customer to Molly Brown London for the past two years now. I've been purchasing different types and brands of luxury jewellery from Molly Brown London. The jewellery I purchased two weeks ago from Molly Brown London was superb with no single complain.

    Molly Brown London, you are simply the best!!! Another advantage of buying jewellery from Molly Brown London is that they mostly have a broader assortment of choices obtainable. Ordering is easy... with just a few clicks of the mouse, you would choose what you are in quest of or need, a bit of payment info and will be good to go!

    Molly Brown London’s mission is to offer customers high-quality, reliably obtained gemstones, value for money and above all, matchless customer service.


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    Silver jelly bean bridesmaids presents

    I recently bought some lovely silver jelly bean bridesmaids presents and I am absolutely thrilled with the quality and service I received. Despite some not so great reviews, I thought I'd take a chance on them, and I'm really pleased that I did. The 6 silver jelly beans I ordered came in perfect condition and they look even better in person. The quality is really top-notch, and I know my bridesmaids will love them. They were beautifully wrapped, which made it easy for me to pass them on to my bridesmaids. As for the service, the company was fantastic to deal with. They were quick and thoughtful, making sure that my order was handled and delivered promptly. I would definitely recommend them to anyone in search of high-quality jewellery and great customer service.


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    Heart locket with engraving

    I recently ordered a heart locket with engraving for my granddaughter, but I made a mistake with the initial I wanted. Instead of a capital "C", I accidentally chose a lower case "c". I was pleasantly surprised when Caroline from customer service noticed my error shortly after I placed the order and contacted me to confirm. The team at this place really pays attention to detail and shows great care, which is rare to find in customer service nowadays. I appreciate their thoughtfulness and this is already my second order from this brand - and I know it won't be my last. I'm looking forward to receiving the locket so I can give it to my granddaughter. Thanks again for making this experience so special!


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    My First Diamond Kiss earrings for my 6yr old Granddaughter

    I just wanted to share that I recently bought some My First Diamond Kiss earrings for my 6-year-old Granddaughter from this website. It was my first time shopping here and I have to say, I was super impressed with the quality of the earrings. They look absolutely perfect on her and she loves them. The packaging was really lovely, they even included a gift bag and some ribbons which made it feel extra special. The customer service was top-notch, they were so helpful and quick to respond to my questions. The delivery was also really quick, arriving exactly when they said it would. I will definitely be coming back to shop here again in the future, they've won me over as a customer.


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    Pearl heart necklace for granddaughter's holy communion

    I recently bought a really lovely necklace for my granddaughter's holy communion and it arrived really quickly - I was shocked. The necklace is beautiful and the engraving is so delicate! The packaging was all neat and undamaged. It looks and feels like it's worth a lot, like a really fancy piece of jewellery. The pendant looks just like it did online, which is always a good sign. I will definitely be purchasing from here again, and I've already recommended this amazing site to everyone I know. I'm so glad I didn't come across any negative reviews before making my purchase. Molly Browns, you guys are just fantastic!


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    Earrings and necklace

    I ordered these really cute earrings and necklace, and I was so looking forward to getting them, but then there was a issue with shipping. They couldn't send it out on time, which was disappointing. However, they notified me immediately and even refunded my postage money, which was nice. Despite the hiccup, I still believe they offer excellent service and I would definitely purchase from them again.


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    Personalised bracelet purchase

    I bought a personalised bracelet as a birthday present and it was absolutely gorgeous. The engraving was really nicely done and it gave the piece a special touch. My friend absolutely loved her present and it made me really happy to see her so delighted. There was a little problem with the engraving that needed to be fixed though. I got in touch with the customer service team and they sorted it out really quickly. They sent out a new bracelet within hours, which was really impressive. I was really happy with the great service I got.


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    Problem resolved quickly, excellent service, exceptional quality, lovely gift wrap

    I had a bit of a problem with my purchase not long ago, but the customer service team sorted it out quickly and efficiently. I was really impressed with how well they looked after me. They were always quick to reply and kept me in the loop, which I thought was great. The stuff I bought was even better than I thought it would be, and the gift wrapping was a lovely touch. All in all, I can't praise this company enough and I'll definitely be shopping with them again. Thanks for the fantastic service!


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    Beautiful jewelry, excellent service

    The jewelry is absolutely lovely! I had a small problem with one piece I bought, but the customer service team was amazing at helping me out. They really made sure I was happy with my purchase and I couldn't be more pleased with how they handled everything. Their attention to detail and care for customers is really impressive. I'm so happy with my experience and will definitely be coming back to buy more in the future.


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    Gold Charm Bracelet

    I had a really great experience with the customer service assistant, Caroline. She was really helpful and professional in dealing with my problem, which made my overall experience with the brand really nice. The gold charm bracelet I bought was really good quality and I'm absolutely thrilled with my purchase. I would definitely suggest this brand to anyone who wants top-notch jewellery and great customer service.


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    Easy and fabulous purchase

    Ordering from this shop was so easy, from beginning to end. I found what I was looking for, placed my order, and got it without any trouble at all. Everything went really smoothly and quickly. I'll definitely be shopping here again.


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    Necklace purchase

    The necklace I bought was so much smaller than I thought it would be. When it arrived, the fancy box it was supposed to be in was all smashed up, which was a real shame. I had to send it back straight away.


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    I bought two bracelets

    Hey, so I bought these two bracelets the other day. One of them turned out to be the wrong one, but when I got in touch with customer service, they sorted it out straight away. Really impressed with how fast they got back to me and fixed the issue. The quality of the jewellery is amazing, I'm really happy with it. Will definitely be ordering from here again. Thank you so much!


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    Daughter's Holy Communion gift

    I recently bought a gift for my daughter's Holy Communion, but it got lost in the post by Royal Mail. Thankfully, Molly Brown was quick to respond and sent a replacement straight away with next day delivery, so we could still give it to her on time. Their customer service and fast action were really impressive. I would definitely recommend them.


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    Gold bangle with engraved name for friend's baby girl

    I just bought a gold bangle with my friend's baby girl's name engraved on it, and I've got to tell you, it's stunning. The quality is amazing, and you can tell they really paid attention to the details. The delivery was spot on, and the packaging was nice too. Honestly, I couldn't be happier with my buy and I'd definitely suggest it to anyone else.


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    Birth month gemstone bracelet

    I bought this bracelet with my daughter's birth month gemstone, but when it arrived, it was all smudged and the gemstone looked really cheap, nothing like the pictures online. The engraving was so light, barely visible. I'm really disappointed because it was meant to be my daughter's first bracelet, and I've found nicer ones for a cheaper price. The only good thing about it was the packaging.


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    Jewellery

    I recently bought some jewellery from this shop and I have to say, I was really impressed with the quality. The pieces I got were absolutely stunning and looked just like they did on the website. I opted for the gift wrapping and it added a nice touch, making the whole experience feel even more special. Overall, I would definitely recommend this store to anyone in search of top-notch jewellery.


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    Birthstone locket for Christening gift

    I had a great experience picking up a birthstone locket for a Christening present. The previous shop let me down, so I thought I'd give Molly Brown a go. I ordered on a Thursday afternoon and was thrilled when the locket turned up on Saturday morning, perfect timing for the Christening. The service was top-notch, and the locket is simply gorgeous. I'm really pleased with my buy from Molly Brown. Cheers!


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    Personalized bangle purchase

    I bought a personalised bangle for my granddaughter not long ago, but made a mistake with her name. I got in touch with customer service straight away, and Caroline was so helpful in fixing the spelling error. I was really impressed with how quickly and efficiently they dealt with it, and I'll definitely be shopping with them again in the future. The whole experience was just fantastic.


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