MyBag - Overall Rating based on 26 reviews
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Faulty purchase
I made a purchase from this company recently and I have to say, I was pretty gutted with the product I got. The thing I bought ended up being a dud because the clasp broke after using it just once. I tried getting in touch with the company a few times, but all I got back were some generic replies and I felt like they were just giving me the runaround. The fact that they won't sort out a refund or replacement for a faulty item is just shocking. It's really disappointing that there are companies out there like this, who don't care about their customers and sell dodgy stuff. I definitely wouldn't recommend buying anything from them.
Earrings returned due to missing pearl
I've had a really frustrating time with this company lately. I bought a pair of earrings for my girlfriend but one of the pearls fell off. Their phone number wasn't working, so I tried to get in touch through their website. I followed their advice and sent back the earrings with the shipping label they gave me over a month ago. Even though the tracking told me they got the parcel at their warehouse, they said they hadn't got it and told me to wait another 2 weeks for a fix. It's been a really annoying and disappointing situation overall.
Designer handbag
I bought a designer handbag from this company not too long ago, and honestly, I was quite let down by the whole thing. I thought ordering would be easy, but then my bag didn't show up when it was supposed to. I tried getting in touch with customer service a few times to see what was going on, but the replies I got weren't very helpful and didn't tell me much. Because of this lack of transparency and communication, I ended up feeling really annoyed and concerned about where my order was at.
Beautiful bag, quick delivery
I wasn't quite sure where to get the bag I was after, but when my daughter suggested this company, I thought I'd give it a go. I ordered it on a Sunday night and it arrived by Tuesday. The bag was even lovelier in real life, and it was packed up really well to make sure it didn't get damaged on the way. I'm really pleased with my buy from this company.
Unhappy customer
This company is the worst I've come across. I thought I was getting a good deal with their discount codes, but it was a disaster. The gift I got for my girlfriend arrived in a terrible condition, ruining the surprise and making me feel really embarrassed. The customer service was terrible, with staff who weren't helpful or interested in sorting out my problem. I wouldn't suggest this company to anyone, it's best to avoid the hassle and shop somewhere else.
Bag - beautiful and elegant
Oh my gosh, I absolutely adore my new bag! It's seriously gorgeous and will match all of my outfits perfectly. Also, it arrived really quickly, so I definitely suggest MyBag to all my friends looking for fabulous bags.
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Designer handbag
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