Nugnes - Overall Rating based on 20 reviews
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Discounted dress purchase
I recently got this really good deal on a dress from the shop, but then there was a problem when the discount suddenly disappeared before I could finish placing my order. So, I contacted customer service and they were really great about it, they sorted it out and let me still use the discount the next day. It was a really nice gesture from them and I was grateful for their help.
Tennis shoes
I was so pleased with the tennis shoes I bought from this store! The delivery was really fast and they were packaged securely. The shoes were exactly what I was looking for and they were in perfect condition. The prices were really reasonable too, so I didn't have to spend a fortune to get some stylish trainers.
Givenchy boots, expedited shipping, Shop app
I recently bought a pair of Givenchy boots from this shop at half the price compared to another online store. I was really excited about the bargain and decided to pay a little extra for faster delivery. I was thrilled when the boots arrived two days early through DHL to my address in the US without any problems. The updates on shipping were great, with notifications on the Shop app, as well as through text and email. All in all, I am very happy with my purchase.
Information on products, quick responses
I asked about the products quite a few times and they always came back with clear, quick and friendly replies. The product was spot on, and the delivery was really speedy. Can't fault them, top marks for both the products and the prices!
Clothing
I had a really great experience with Nugnes. The stuff I bought was top-notch quality and I was chuffed with my purchase. The whole process was dead easy and smooth, from ordering online to getting my bits and bobs. I was well surprised when my package came earlier than I thought, all thanks to a heads up from the delivery service. All in all, shopping at Nugnes was fab and I'll definitely be going back for more.
Fendi t-shirt
I'm absolutely thrilled with my new Fendi t-shirt! It arrived really quickly and in perfect condition. The store was really helpful and answered all my questions. I would definitely recommend them and will definitely be shopping here again!
MM Roseto Coat
I've just ordered this gorgeous MM Roseto Coat for my daughter and I'm absolutely thrilled with how easy and efficient the online shopping experience was. The package arrived quickly via DHL with tracking updates, and the coat was beautifully wrapped and the box was in perfect condition. The coat itself is stunning, and I couldn't be happier with my purchase. Needless to say, Nugnes 1920 has definitely gained a new loyal customer - I highly recommend them!
Sneakers and jeans
I recently bought some stuff from this company and I've gotta say, the service was top-notch. So, at first, I ordered some sneakers, but then spotted a pair of jeans that caught my eye. I decided to get in touch with their customer service to see if they could ship both items together. And let me tell you, I was pleasantly surprised by how helpful and efficient they were. The customer service rep, Annalisa, got back to me super quickly and not only sent my items together but also applied my discount code again. Her service was so impressive that I just had to give her a shoutout in this review.
Small bag from the new collection
I bought this lovely little bag from their newest collection and I have to say, I was thoroughly impressed. The service they gave was top-notch, the delivery was super quick, and they wrapped the item really well. And to make things even better, the bag turned up a whole day earlier than I thought it would. This was my first time shopping with them, but definitely not my last!
Blazer from a new online retailer
I came across this online shop when I was looking for a blazer from a particular brand. Even though I saw a few bad reviews, I thought I'd give it a go and ordered one during their Black Friday sale. The whole process was easy and my blazer arrived pretty fast. I was pleasantly surprised by the quality of the blazer, it's better than I thought it would be. I'm really happy with my purchase.
Clothing items
After seeing some bad reviews about their return policy, I still thought I'd give this online shop a go. And I'm glad I did. The service was top-notch, the delivery came really quickly, and the customer support team were not just helpful but also really nice. I'm absolutely chuffed with how it all turned out.
Fresh pair of kicks
I wasn't too sure initially, but I decided to buy a new pair of shoes from this online store and I was really happy with my purchase! The delivery was really fast and my shoes arrived in perfect condition. They were nicely packaged as well, which was a nice surprise. I did run into a few problems with their customer service - the chatbot and phone support weren't very helpful, but when I emailed them, they were quick to respond and resolved my issue. In the end, I had a really good shopping experience here!
Quick and reliable purchase
I wasn't sure about ordering at first, but I went for it in the end. I was really surprised when the item arrived earlier than expected, and it was packaged so nicely. I had a few questions before buying, and the customer service team got back to me quickly with really helpful answers. So, if you're unsure like I was, don't worry - just go ahead and place your order without any hesitation!
Clothes purchase
I purchased some clothes and they kept asking for business documents even though I told them it's just for me. Now they want to send my stuff back and make me pay extra. So unfair!
Nodaleto shoe issue
It's been a year since I got myself a pair of Nodaleto shoes, and I've been having an ongoing problem that just doesn't seem to go away. The customer service is absolutely awful - they never respond to my messages and haven't been at all helpful throughout this whole ordeal. Even though the shoes are still under warranty and I've sent in numerous photos of the issue, they've flat out refused to either replace or fix them. All I really want is a pair of shoes that I can actually wear, not a refund. The total lack of communication and support from the customer service team is incredibly frustrating and disappointing. It's just not on for a seller to shirk their responsibility for the products they sell and leave their customers in the lurch like this. I won't give up until this matter is sorted out.
Cashmere Sneakers
I recently bought a pair of cashmere trainers from this shop and I have to say I was really impressed with the whole thing. The product was just like it was described on the website, and it arrived very quickly on the US East Coast. I made my order on a Sunday, it was sorted on Monday, picked up by DHL on Tuesday, and brought to me at 6 PM on Wednesday. The speed of delivery was really great, I think. Even though there was a shipping fee of $25, I thought it was worth it for how quickly it arrived. As for the trainers themselves, they are so comfy and I have them on right now as I'm writing this review. I might even get another pair in navy.
Online shopping experience from Germany
I had a terrible experience with this online store. Trying to return something was a nightmare. I couldn't even begin the return process without an order or tracking number. Plus, when I tried to call for help, the phone line wasn't working. Getting a simple return label has been so frustrating and time-consuming. I don't know when or if I'll even get it. It's really disappointing and I wouldn't suggest shopping here to anyone.
Gucci bag purchase
The service I received was absolutely fantastic, top-notch in every way. I recently purchased a Gucci bag and the whole experience was superb. The delivery was swift and the bag arrived in pristine condition. Being based in Sweden, I truly appreciate the efficiency and attention to detail that was taken to make sure my item reached me in perfect condition. I will definitely be coming back as a customer in the future.
Smooth transaction with quick delivery
The buying process was really straightforward and stress-free, and my order arrived quickly. But I was a bit gutted to discover that the item I bought was actually a lot more expensive than it was being sold for on other websites, including the brand's own site. It seemed a bit dishonest and made me wonder if they were being fair with their pricing.
Quick order, wrong item, good customer service
I ordered something on Saturday, but ended up getting the wrong thing on Wednesday. The shipping was pretty quick though! I had to contact customer service to sort out the mix-up, and they were really friendly. It was easy to return the item, so I might just give them another shot next time.
Review with most votes
Quick order, wrong item, good
I ordered something on Saturday, but ended up getting the wrong thing on Wednesday. The shipping was pretty quick though! I had to contact customer service to sort out the mix-u... Read onBy: riley