Oliver Bonas

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Oliver Bonas

50% Would buy here again

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Spotlight: What are our customers saying?

H
Hazel Millington
On a positive I really like the design of the silver bracelet that I purchased in the last few days as a 50th Birthday present for my goddaughter. Keeping with the positive delivery was within 3 da...Read on
L
Laouren
A right place for fashion lovers.I am a old customer of Oliver Binaa. They are serving for last two decades. My first order of 180 pounds was made in 2014 received late ,and my first impression t...Read on
S
Steven H
Beautiful and good quality. Impressively packaged for shipping - they arrived in perfect condition.Read on
N
Nazanin Kazemi
On December 27th I ordered two dress and asked for delivery. ( #1001297028 ) Around a week later Hermes message me that my order is on its way and they will deliver it in a few days. After I chas...Read on

All reviews (4)

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  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Silver bracelet

    On a positive I really like the design of the silver bracelet that I purchased in the last few days as a 50th Birthday present for my goddaughter. Keeping with the positive delivery was within 3 days of ordering. Marvellous. However, this small bracelet came in a relatively large strong cardboard box which seemed out of place for a supposedly ethical company. Inside was another box about the size of a large mug with an Oliver Bonas sleeve and inside that was lots of shredded cardboard with the bracelet in a plastic wallet. I had ordered and paid for a gift box but there wasn't one. I rang the company , reminding myself that it isn't the fault of whoever answers the phone but I am afraid that I was cross with the young woman who dealt with me who told me that the box in the box was the gift box. Basically made of strong almost impenetrable cardboard and that the coloured sleeve went with it. £5 for that which was unusable and a slip of paper with a short personalised message. When I pointed out that it was completely wrong for such a small bracelet she offered the explanation that the company had probably run out of the gift box size that I wanted and sent that one instead. To her credit she sanctioned a £5 refund . What really got me was her dismissive approach. Why do these companies train up their telephone operatives to sound like someone straight out of Harrods? It would be so much nicer to deal with someone with an element of understanding. The bracelet is for someone's 50th Birthday. No wonder that I wanted it to be good.


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    Would buy here again
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    Huge collections

    A right place for fashion lovers.I am a old customer of Oliver Binaa. They are serving for last two decades.
    My first order of 180 pounds was made in 2014 received late ,and my first impression towards delivery part was not good that time and I raised my concern. Friends,that was first and last complain. Since then no issue after four years. Nice apparel , jewellery and glassware what mostly I used to buy for self and gifts .
    Services are really very good.


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    Would buy here again
    Overall

    Aurora mirrors

    Beautiful and good quality.

    Impressively packaged for shipping - they arrived in perfect condition.


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Two dress

    On December 27th I ordered two dress and asked for delivery.
    ( #1001297028 )
    Around a week later Hermes message me that my order is on its way and they will deliver it in a few days. After I chased them up, I realised that I put my old postcode on the delivery address. I called Hermes and they said I have to call Oliver Bona's customer service and asked them to change the address and request the delivery again!
    I called Oliver Bona's customer service and explain the issue, they said they will call Hermes and will call me back to confirm it again.
    She called me in a few minutes and confirmed that she asks Hermes to change the postcode and hopefully I will receive my package soon.
    After a few days, again I called them to chase it up and customer service said they don't have any record of it! I asked them to call Hermes and chase it up and the lady who's answering the phone said she changed the postcode and again she said hopefully I will receive it soon!!!
    After 2 weeks I called Hermes and they said they don't have any record of that changing post code request! I called Oliver Bonas customer service again and luckily the same person from my first call answered the phone and she was surprised that I haven’t received my order yet. She called Hermes and called me back and again confirmed that they have the note and I have to wait for Hermes to return the package to Oliver Bonas and they will send it again!! She returns £3 delivery charge that day into my account.

    Long story short, on the 13th of January! I received another email which said Thanks for your order, you will receive it shortly and guess what! with the same wrong postcode!!!!!

    I emailed them again and complained about it and after 3 days they send me an email and said they don't have any note of changing the postcode and I have to wait again until Hermes send it back to OB and then they can change the address!
    Also, they gave me another option: refund it!
    Unbelievable customer service! They don't care about their job, their customer and the company!
    I won't order anything from you guys anymore as you are the most unreliable company I've ever seen!!!!!


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Oliver Bonas

If you like to like looking fashionable, you might be looking for the latest fashion trends when it comes to clothing, homeware and jewellery. But where can you find these kinds of items? One shop that focuses on fashion is Oliver Bonas. But what kind of quality workwear will they provide? Will their rings and necklaces be authentic? How will your home look if you add some Oliver Bonas furniture of home decor? Will it take Oliver Bonas’ delivery service and customer service long before they send you your gloves or sandals? And how will Oliver Bonas’ customer service respond if you ask for their help? The best informants on these matters are customers that have shopped at Oliver Bonas before. Read their reviews to find out what their opinion of this fashion store really is. Their ratings, experiences and comments can help you to decide if shopping at Oliver Bonas is a good idea or not.

About Oliver Bonas
Oliver Bonas is a company that sells fashion. The shop was founded in 1993. The name is derived from the name of the founder Olly. The idea of Oliver Bonas was inspired by gifts he bought for his friends from his travels abroad. They offer clothes such as skirts, trousers, jeans, shorts, coats, winter warmers, dresses, trousers, jackets, tops, dresses, knitwear and more. So whether you’re looking for some party wear, holiday outfits of workwear, Oliver Bonas will always have a selection of items for you. In their jewellery section, you can find rings, earrings, bangles, bracelets, jewellery sets, necklaces and pendants. So they offer everything from pearl jewellery to costume jewellery, statement jewellery, gold plated jewellery and so on. Their accessories department contains hats, gloves, makeup bags, travel items, sunglasses, sandals, purses, umbrellas, card holders, tech accessories,  tights, bags and socks. Besides outfits, they also offer some homeware. Examples of their selection are glassware, tableware, rugs,  lighting, diffusers, cushions, bedroom accessories, photo frames, throws, mugs, home accessories, doormats, wall art, mirrors, candles and vases. They even offer furnitures such as ottomans, sofas, armchairs, tub chairs, footstools, storage solutions, love tubs, shelvings, cabinets, tables, chairs and chests.


Services of Oliver Bonas
The products from Oliver Bonas can be ordered online. Oliver Bonas has a delivery service available to send you the product as soon as possible. There is also an Oliver Bonas customer service department that can help you whenever you encounter some problems or have a question.

Complaints, Compliments and Tips for Oliver Bonas
Do you already wear clothes from Oliver Bonas? Maybe you have some of their furniture in your home. In both cases, we would like to know what your opinion of Oliver Bonas is. How comfortable are their dresses? Is their holiday wear suitable for a party? Did it take long for Oliver Bonas‘ delivery service to send you your new sideboard? How useful are their kitchen tools? And what kind of customer service does this shop provide for customers that need their help? Please write your own review and tell us what your opinion of this shop really is.