PMT Reviews

: 20

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90% Would buy here again

Most relevant positive review

  2024-06-02
Guitar amplifier
As someone who's been around the music scene for a while, I was on the lookout for a new gui...Read on
A. Williams

Most relevant negative review

  2024-05-20
Gigcaster 8 for £500
I bought a Gigcaster 8 from this shop for £500 recently. The delivery was quick, but when it arri...Read on
Daniel Scott

Review with most votes

  2023-12-20
Online guitar purchase
I just bought a guitar from PMT online. The whole ordering process went really smoothly, and I go...Read on
Price

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    Electro-acoustic guitar

    I popped into PMT the other day to pick up an electro-acoustic guitar and I must say, the service I received from the staff member in Bristol was top-notch. Even though I'm a beginner and well into my seventies, he really knew his stuff and helped me pick out the perfect guitar based on my preferences. He pointed me towards a Tanglewood "parlour-sized" sunburst mahogany guitar, which I absolutely adore because it has a similar low action to my trusty Stratocaster. I was in and out of the shop in no time at all, which made the whole experience super easy and quick. I really appreciate all the great service and advice I got from the staff member at PMT in Bristol.


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    Electric guitar with amplifier

    I got myself an electric guitar and an amplifier from an online music shop not long ago. The website was dead easy to use, and I found all the info I needed to make sure I was getting the right stuff. It was great to be able to check out reviews from other customers, it really helped me choose the perfect product. Ordering was a piece of cake, and I got regular updates on how my order was going. The customer service team really knew their stuff and were super helpful when I had a question about delivery. All in all, I had a really good experience with my purchase and I would definitely recommend this online music shop to other people.


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    Guitar amplifier

    As someone who's been around the music scene for a while, I was on the lookout for a new guitar amp and figured I'd check out this store. The online browsing was easy and I found what I wanted pretty quickly. There were a few glitches with the website being a bit slow, but it wasn't too much of a bother. Thankfully, the click and collect option was smooth sailing, and I managed to grab my amp with no issues. The staff knew their stuff and gave me some good tips on picking out the perfect amp for me. All in all, it was a good shopping experience at this store.


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    Guitar pedal

    I bought a guitar pedal from this shop not long ago and I have to say, I was really impressed with how easy it was to order. The website was dead easy to use, I had no trouble at all finding the different products I was looking for. The descriptions of the products were spot on and really helped me make up my mind about which one to choose. The payment instructions were crystal clear and simple, which made ordering a piece of cake. All in all, I was really chuffed with how straightforward it was to place my order and pay for it.


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    Recent online purchase

    I've just bought something online from this website and I have to say, the whole thing was really easy and simple to do. The website itself was really easy to use and I liked that they made it clear about when my order would be delivered. I've shopped with this company before and every time has been good. They have a great selection of products and I was able to quickly find what I needed. I'm happy with my purchase and the service they provided.


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    Boss 600

    I popped into PMT Bristol and the staff were really helpful in assisting me with choosing a Boss 600. They were clued up about loopers, harmonisers, and IEMs, and even sent me an email afterwards with all the details. I ended up purchasing the Boss 600 online and it was a breeze, with free postage for a quick 4-day delivery - I'm excited to start using it!


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    Great value guitar for teaching music therapy

    I was really impressed by the instrument demonstrators in their Youtube videos. They covered all the important details. The guitar I ordered looks like it will be strong and ideal for my music therapy sessions with people who have learning disabilities. As a musician who plays lots of different instruments, I'm excited to build a good relationship with this new company as I often buy things from them.


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    Online guitar purchase

    I just bought a guitar from PMT online. The whole ordering process went really smoothly, and I got updates on the order status regularly. The guitar turned up when they said it would, and it was packed really securely to make sure it didn't get damaged in transit. I was really happy with the service from PMT, and I'll definitely think about buying from them again next time.


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    Single string purchase

    I recently bought a single string from this shop because I didn't want to get a whole new pack just for one broken string. I was really impressed by how quick and efficient the service was. The prices were fair and the delivery was super fast, arriving in less than 24 hours. The excellent service definitely caught my attention and I wanted to share a positive review.


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    Easy search and speedy purchase

    The website's search function was so easy to use, it made finding what I needed a breeze. I quickly looked through the products, placed my order, and was pleasantly surprised to receive an email saying my purchase was on its way. I didn't expect such fast delivery! I was really impressed with how smooth and convenient the whole buying experience was.


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    Gigcaster 8 for £500

    I bought a Gigcaster 8 from this shop for £500 recently. The delivery was quick, but when it arrived, I was disappointed to see that it wasn't working properly. I got in touch with the manufacturer online and spent three hours fixing the problems on my own. It turned out that I had actually bought a BStock item, which explained why it was not up to scratch. I didn't think the way the store handled my concerns was great, especially given how much I paid for it.


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    Drum kit accessories

    The website was really easy to use, I found all the technical details I needed about the drum kit accessories. The payment process went smoothly, and I liked getting the delivery information and email alerts to track my order. Overall, it was a great experience!


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    Recent gear purchase

    I recently bought some gear and it was a brilliant experience. The shop had loads of different products to pick from and the staff were really friendly and helpful. Whether I'm in the shop or online, it's always a positive experience.


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    Easy Find, Paid, On the Way (Hopefully)

    After looking at a few things, I managed to find exactly what I was after pretty easily. And paying for it was a breeze too, the whole checkout thing was quick and simple. Now I just have to sit tight and hope that my order comes soon. Hopefully it won't take ages to get here!


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    Guitar purchase

    I've been thinking about getting a guitar and I came across this website that was really easy to use. Everything went well, although there was a small delay when one page was loading. But you know what they say, a bit of patience never hurt anyone, does it?


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    Guitar Picks

    I recently bought some guitar picks and I'm happy to say that they arrived quickly and efficiently. I ordered them on a Sunday and they were at my door by Tuesday morning, just like I was hoping. The packaging was good, and the picks were in perfect condition. All in all, I'm really pleased with the service from the company.


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    Foot pedal purchase

    I bought a foot pedal from this shop not long ago and it was a really good experience. Ordering online was a breeze and I managed to collect my item within an hour. The people working at the store were really nice, friendly, and super helpful. Their customer service was top-notch with a great attitude. Thanks for making my shopping trip such a good one!


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    Intuitive and easy purchase process

    I had a really great experience with selecting, buying, and paying for my item. The website was so easy to use and it helped me through every stage without any problems. I was especially happy with how simple it was to make the payment without any issues. I would definitely suggest this process to anyone who isn't used to paying online.


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    Top of the range bass purchase

    I recently splashed out on a really good bass from this music shop. Unfortunately, after just 6 months, I ran into a problem with the tuners on the instrument. When I contacted the shop for help, they told me they couldn't give me a refund and that the guitar would have to be sent away for repair. So now, I'll be without my guitar for who knows how long, out of £999, and unsure about how reliable the instrument will be once it's back in my hands. This whole situation has really let me down and made me question the customer service standards at this music store.


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