QP Jewellers - Overall Rating based on 20 reviews
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Diamond and sapphire earrings
I bought these earrings with diamonds and sapphires, but they fell apart after only 1.5 years. The first earring broke into three pieces when it was dropped, and the second one fell apart while in a box. I took them to a jewellery repair shop and was told to avoid thin gold earrings if I want them to last. Not the most durable choice, overall.
Birthstone pendant for my granddaughter
I bought this necklace for my granddaughter and she absolutely loves it! It's her birthstone so she wears it constantly. The descriptions were accurate and the customer service was fantastic. I'm over the moon that she's so delighted with her gift.
Necklace for mom - Garnet cherries
I bought this necklace for my mum for Mother's Day because it has garnet cherries on it that represent our special bond. See, I was born on her birthday in January. She really adores it! It's so pretty and delicate, and it turned out to be the best gift.
Pretty necklace with diamonds
I bought this lovely necklace with diamonds, and guess what? When it arrived, one of the diamonds looked a bit off. I was really disappointed because I was hoping for it to be flawless, you know? But I reached out to them and they quickly sorted it out for me. They sent me a replacement and this time it was absolutely perfect. I'm thrilled with how it all turned out. That's all there is to it!
Diamond earrings
The website really shows off the jewellery nicely, but be sure to double-check the size before you buy. Ordering was smooth, the service was decent, and the prices were fair for what you get. The delivery came fast and the packaging kept everything safe and sound.
Diamond earrings gift for wife
I bought a beautiful pair of diamond earrings for my wife from this jewellery shop not long ago. The earrings were of outstanding quality and my wife really adored them. Nevertheless, I was rather let down by the delivery process. I chose FedEx 2-day shipping but the parcel got delayed by a few days, meaning it arrived after my wife's birthday. As a customer, I was hoping for a more reliable service when it comes to timely delivery.
Necklace purchase, Slightly delayed delivery, but informed; excellent stone, thicker chain chosen
Although my purchase took a bit longer to arrive, I really appreciated being updated on its progress. The necklace I got is absolutely beautiful, especially the stunning stone that glimmers in the light. I chose the thicker chain, and I'm happy I did because it goes really well with the pendant.
Gold necklace with diamond pendant
I bought a gold necklace with a diamond pendant from this company, but I was really let down by the quality. The necklace actually snapped after just four days of wearing it. When I asked for a refund, they didn't make it easy for me, and I ended up not getting my money back. Overall, the whole situation has left me feeling annoyed and really disappointed with the product and the customer service.
White gold and ruby ring
The white gold and ruby ring I got from this place has been amazing. I got a ruby bracelet a few years ago, but it broke twice. The customer service team was really helpful though, offering repairs and even giving me the choice of a replacement or something else when it broke again. I decided to go for the white gold and ruby ring instead, and I am so happy with how it looks and the quality is top-notch. Even though the bracelet had some problems, I'm really impressed with how QP dealt with everything and made sure I was happy as a customer.
Perfect craftsmanship, quick delivery, affordable price
The item I bought was so well made, I was really impressed. The attention to detail and quality were outstanding. What's more, it arrived really quickly, I got it in no time at all. And the best bit? It was so reasonably priced for such a great product. I'm truly grateful for all the hard work that went into making it, and I was so happy to see how much the person I gave it to loved and appreciated it.
Multiple items
I've bought a few things from this company recently and I have to say, they're really efficient. The service was great and any problems I had were sorted out quickly without any bother. They stayed in contact with me the whole time I was making my purchases.
Gold necklace
I was really pleased with how the company quickly sorted out my complaint. Even though I had a problem at first, the customer service team was really quick and professional in dealing with it. It's not often you get such fast and good service these days, so I really have to give them credit for it. Overall, my experience with this company has been top-notch. Thank you!
Exchange query answered by David
I recently had to get in touch with the company about an exchange query, and I have to say, their customer service was fantastic! I was really impressed by David, who was not only really friendly but also very professional. He answered all my questions easily and in a really helpful way, which is hard to come by nowadays. I would definitely recommend this company, based on the great customer service I received.
Ruby necklace purchase
The delivery service was spot on, got the package right on time and everything. The wrapping and gift bag were a nice little bonus. But, gotta say, I was really let down by the product. I bought a ruby necklace for my wife on our ruby anniversary, and although she loved it (didn't know how much it cost), I was gutted by the poor quality. The "white gold" chain felt really flimsy and didn't match up to the stunning ruby pendant. I definitely won't be shopping at that store again.
Birthday gift earrings
I picked up the most adorable earrings from this shop for my sister's birthday and she absolutely adored them! I was really pleased with how they looked and the shop made sure to keep me in the loop from the moment they were being made to when they were shipped out, which was really nice. I'll definitely be purchasing from them again!
Necklace repair under guarantee
My missus lost a sapphire from a necklace I got her ages ago, but the folks at the shop fixed it up real quick and easy, all covered by the guarantee. We were both really impressed by the service we got. It was a nice surprise and went beyond what we expected. The staff knew their stuff, were really helpful, and made sure we were happy with the repair.
Wedding necklace gift
The necklace I bought from that jewellery shop is absolutely gorgeous. It looks just as stunning in person as it did online, and I couldn't be happier with my decision. It's a special gift for my daughter's wedding, and I'm sure she'll adore it as much as I do. The quality of the necklace is superb, and I know it will be a treasured piece for her for many years. Overall, I'm really pleased with my purchase and would definitely recommend this shop to anyone in search of beautiful and top-quality jewellery.
Necklace and pendant
I bought this necklace and pendant, but honestly, it was proper rubbish. The stone fell out and the chain went all grimy after I wore it just a couple of times! I had to return it twice before they finally agreed to refund my money.
Tear drop sapphire studs with white gold, 3 carats
I recently bought a gorgeous pair of tear drop sapphire earrings set in white gold, 3 carats in total. I have to say, I'm really impressed with the quality of these earrings. The sapphires are absolutely stunning and the white gold setting really shows them off beautifully. They look so elegant and classy, and they actually look even better in real life than they did on the website. I can't seem to take them off, they've quickly become one of my favourite pieces of jewellery.
Gold pendant purchase
I bought this gold pendant and had to wait a bit longer for it to arrive because they were making sure it was good quality at the Assay Office. Nobody told me about the delay until the day they sent it to me, and only because I asked what was going on. It wasn't great not knowing what was going on. Plus, they kept bugging me to leave a review which felt like they were nagging me rather than really caring about what customers think.
Review with most votes
Necklace and pendant
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