Rachel Galley Reviews

: 22
82% Would buy here again

Most relevant positive review

  2024-05-30
Beautiful earrings
Wow, these earrings are just gorgeous! They came really quickly after I ordered them, and I was s...Read on
Nicole

Most relevant negative review

  2024-03-28
Earrings
Yeah, so I bought these earrings but when I tried to ask a question, they totally ignored me. I&#...Read on
L. Stewart

Review with most votes

  2024-04-20
Ring with metal cut stones
I received a ring from them with small fake stones that didn't look as nice as in the online...Read on
A. Turner

Reviews (22)

  (13)

 (5)

  (4)

  (0)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Rose gold and silver Kiss range jewellery purchase

    The jewellery from Rachel Galley is just stunning! I saw the Molto Kiss range and decided to buy the pendant, earrings, bracelet, and ring in rose gold. They arrived quickly and in lovely boxes. The quality is really amazing, despite what some reviews say. I'm really picky about my jewellery, but I can't find any faults with these pieces. I loved them so much that I also got the silver Molto Heart pendant, chain, and ring, which were also better than I expected. I do wish the site was easier to use when buying chains with pendants - it's a bit confusing for some people. Hopefully, the out-of-stock items will be back soon because I really want to complete my collection!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Artisan design earrings for sensitive skin

    At first, I was a bit hesitant about buying earrings that weren't gold or silver, as I have allergies to other metals. Even a belt buckle can set off a reaction on my skin. But I decided to take a risk and ordered these artisan-designed earrings made for sensitive skin from the website. I'm happy to report that I've been wearing them every day since they arrived, and they are fantastic. They're comfy, they don't budge, and they're just what I wanted. The design is really unique and artisan, which I adore. I would definitely recommend them to anyone with sensitive skin troubles like mine.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beautifully made jewelry, good weight, unique designs, speedy delivery, good communication

    I've recently treated myself to some stunning jewelry and I have to say, I am absolutely blown away by the quality of each piece. The jewellery feels weighty and luxurious, with designs that are truly one-of-a-kind, you wouldn't spot anything like it on the usual high street shops. The whole ordering process went like a dream, super smooth and efficient, and I really appreciated the great communication from the company once I placed my order. The super quick delivery was an extra nice touch and I couldn't be happier with how everything turned out. Overall, I am one satisfied customer!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Three items (2 necklaces, 1 pair of earrings)

    I recently bought two necklaces and a pair of earrings from this jeweller and I have to say, I was really impressed with the quality. The designs were so intricate and the attention to detail was exceptional. The presentation boxes they came in were also really nice, giving a luxurious feel to the whole experience. I've been wearing all three pieces quite often and I keep getting compliments on them. The delivery was quick too, I got my order without any delays. In summary, I'm really happy with my purchase and I'll definitely be looking to buy more from this jeweller in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beautiful earrings

    Wow, these earrings are just gorgeous! They came really quickly after I ordered them, and I was so impressed by how good they looked. They seem way more expensive than they were, which is amazing. I'll definitely be buying from them again and will have a look at more of their jewellery in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Rose gold earrings

    The rose gold earrings I bought were really nice, but I was a bit let down because they weren't as pink as I thought they'd be. The packaging was great, and they looked lovely when I opened them up. I was pleasantly surprised that they arrived faster than I thought they would. All in all, buying from here was a good experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Molto Wave Dual Chain bracelet for a friend's birthday

    I got the Molto Wave Dual Chain bracelet for my friend's birthday and it was even better than I thought it would be. It looked absolutely amazing on her, so much so that I almost wanted to keep it for myself. Unfortunately, it was out of stock, so I ended up getting the Love Link drop earrings for me. They were just as great - really good quality and the design was lovely. They arrived pretty quickly after I ordered them. I have to say, I'm really impressed with both the products and the service from the company.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Earrings and bracelet

    The pieces designed by Rachel Galley are absolutely stunning. The craftsmanship is top-notch, and you can really see the attention to detail in every piece. I recently treated myself to a pair of earrings and a bracelet, and every time I wear them, I get so many lovely compliments. The detailed designs and premium materials really make each piece stand out as a symbol of sophistication. I'm over the moon with my purchases and I'm sure I'll be treating myself to more in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Silver heart ring and silver heart stud earrings

    This was the first time I bought jewellery from this company, and I have to say, I am really impressed. The silver heart ring and silver heart stud earrings I got were beautifully made and well packaged, showing great attention to detail. They were not only stylish but also very comfortable to wear, which is a big deal for me. I've received lots of compliments on them and I am really happy with my order. Can't wait to shop with them again in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beautiful earrings

    I recently bought some earrings that were really beautiful and seemed to be made with care. I really liked how detailed and carefully designed they were. I was a bit disappointed to find out that the matching silver kiss pendant was out of stock, as I had planned on getting that too. However, the earrings arrived in good packaging and quite swiftly, which was a nice surprise. All in all, I was happy with the earrings and had a good experience with the product.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gorgeous earrings, speedy delivery, informative website

    I recently bought a gorgeous pair of earrings from this brand and I'm so pleased with them. They arrived really quickly, the day after I ordered them. They're not just beautiful, but the website also gave me lots of info about the materials they're made from, which I thought was really interesting and useful.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Necklace purchase

    I bought a couple of necklaces from this company not long ago, but sadly, only one of them turned up. At first, I was a bit annoyed, but the customer service I got was top-notch. There was a really nice chap who explained why the other necklace was delayed and he even gave me a ring to let me know when it would arrive. I was really impressed with how they kept me in the loop and made sure I was happy with what I bought.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Earrings not arrived

    I really wish I had checked out the other reviews before splashing out on these earrings. I placed my order back on the 16th of May and was told they'd arrive in 3-5 working days. But here we are, and still no sign of them! I've tried to get in touch via email and phone, but it's been no help at all. Honestly, I'm so frustrated right now!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Jewelry for sister with skin condition

    I bought some jewellery for my sister who has a skin condition, and she really loves it. The quality is great and the prices are very fair. She hasn't had any problems with her skin which is a big relief. When we had a problem with the delivery, the customer service team were really helpful and sorted it out quickly. All in all, I'm really happy with both the product and the service we got.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ring with metal cut stones

    I received a ring from them with small fake stones that didn't look as nice as in the online photo. It wasn't too pricey, so I decided to give it to a neighbour's child rather than dealing with the hassle of sending it back.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Earrings

    Yeah, so I bought these earrings but when I tried to ask a question, they totally ignored me. I've sent them loads of emails but they haven't even bothered to acknowledge me. All they do is keep sending me emails to sell more stuff, but they can't even bother to respond to a simple question! It's really frustrating and I feel like they're just ignoring me.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Necklace purchase

    So, I got this necklace from this place, you know? The necklace itself is quite nice, not top quality but not bad either. It's kind of worth it if you make use of all the discounts they offer. But oh my goodness, trying to return something is a nightmare! The paper in the package said the return instructions were on the other side but surprise surprise, there was nothing there! I had to send them an email, and nobody got back to me for ages. I even tried using the chat thing on their website, useless! I was receiving so many spam emails from them but couldn't get any help with my return. It's just really bad, isn't it?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beautiful item, wrong size

    I got the item pretty quickly, and it's really nice, but I picked the wrong size, unfortunately. I've been trying to get in touch with the customer service team about sending it back, but I haven't heard back from them yet. Could anyone confirm if the email on the 'contact us' page is the right one to use for returns? I want to get this sorted before I think about ordering anything else.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sterling silver bracelet

    I bought a lovely sterling silver bracelet from this company not long ago and I'm really pleased with my decision. The workmanship and level of detail are truly outstanding, and the bracelet is even more gorgeous in real life than it appeared in the online photos. I've had lots of nice comments about it and I'm excited to get more items from this company to add to my collection in the future.


Others also viewed