Finding the right shed or playhouse for your garden can be a difficult decision. Perhaps you are not sure what to put in your backyard? Would some installations and designer expertise be helpful for your project? Shedstore has a full range of small garden structures, with everything from small sheds to summerhouses. If you are interested in finding out how well the structures have served past customers, read through some reviews before heading over to the website.
Shedstore is the leading UK company for sheds, greenhouse, summerhouses, playhouses, fencing and many other associate garden products. The company has over 18 years of experience in online retail, first going online in 2000, and continues to innovate in the UK garden building industry. They boast supplying 270,000 customers ranging from the general public to large corporation and local authorities, claiming their excellent customer service, great range of products and competitive pricing are the reasons behind their popularity. Shedstore is primarily a specialist retailer of garden building, but emphasise the variety of products they sell. Their selection suits almost any purpose that customers may be looking from, ranging from basic tool storage, a suitable structure to shelter plants, or somewhere to sit and enjoy the sun, Shedstore have a service and product that will find the solution.
Check out this ShedStore guide for what is needed and how to make a wooden garden shed.
Services of Shed Store
The Shedstore’s products are divides into the categories of Sheds, Fences, Playhouses and Log Cabins. They also have a range of traditional and contemporary summerhouses are ideal light garden buildings that make the most of outdoor spaces, especially during summer months, and their selection of playhouses includes towers, slides and swings, catering to any taste or preference of garden space. Their products come in a range of materials and style, not just limited to wood, but also using plastic and metals. They also offer customers free delivery with the products they send, along with a discount structure. Although the online retail platform is their primary source of revenue, the company also makes sales through orders by mail, fax, email and telephone.
Complaints, Compliments and Tips for Shed Store
If you have used Shed Store’s services to install a structure in your garden, how positive did you feel the experience was? Would you recommend someone else use their service? How friendly and helpful was the customer service throughout the process? Do you think the materials used were of the highest quality and most appropriate for the job? Let other customers hear your experiences, feedback and comments in a review so they know what to expect from Shedstore.
What experiences have customers had with Shedstore products? Read customer feedback and comments in reviews of this shed and garden building company
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Surely the best retail place for sheds , summer houses and green houses
Shedstore is quite helpful on any sort of shed houses like green house or summerhouse. the people their are quite assisting and helpful on the guidance regarding these things. I have a set up a garden house at my backyard. It cost me lot :) but worth it. they are specialist in this domain, so I felt assured on the choices. their services and products are premium and best in the industry.
Our carpenter said worst example he'd seen of shoddy and inadequate materials supplied for the size of shed. I found shedstore failed to take any responsibility. They said they would comply with the outcome of any legal action taken. Section 75 claim was successful and Iam being paid out in full. Be warned. I would NEVER buy from shedstore again. They are not interested even when the materials supplied are poor and clearly not fit for purpose. Professional advice taken and trading standards were also involved in this instance.
AVOID. Wouldn't use this company anything else or recommend. Patio storage delivered three weeks ago with missing parts, multiple calls and emails and no progress whosoever in getting a resolution. Quality of product seems ok but don't buy from companies with poor quality customer service.
I was impressed with all the Trust Pilot reviews and I must say that the ordering and delivery process was excellent with a delivery time slot being given. I will also say that the instructions were clear and that plenty of screws etc were provided. There however ends the positive comment. I chose this shed because I just needed a low cost option for garden tool storage, lawn mower and a bike. All I wanted was something weatherproof and reasonably sturdy. The 15 year rot guarantee was attractive. I saw a similar size product at B&M Home Bargains for about £70 cheaper but assumed that the Shed Store product would be superior. Not so. It is little more than several flimsy fence panels with very poor quality framing. Many of the frame sections were bent making joining the panels without gaps impossible. Fortunately I had a supply of timber off cuts to hand which I could use to modify and fill. The only quality piece of wood is the central roof joist. I kept telling myself that once finished the whole thing may suddenly acquire some structural integrity. When I came to fit the door it would not close because the post to which the hinges attach was warped preventing the door closing against the weather strip. After spending the whole day trying to be positive and adapting as best I could I finally decided that the pallet that the shed came on was of superior quality. I then proceeded to 'slaughter 'the pallet and use the wood to provide internal bracing so that at least it felt like it would not collapse if a pigeon flew into it! After several days several of the overlaps have started to warp leaving gaps through which small rodents would easily pass. There was also a pool of moisture on the floor where two of the panels meet. In the end I have decided to slap several coats of stain/preserver on hoping that this may at least give the wood some chance of surviving the winter. I will also add that the shed was installed on a perfectly level concrete base which previously had a shed on it for at least 20 years. Yes this is a cheap shed but there are plenty of better cheap sheds around. Not sure if this reflects on the quality of Shedstore's other products. I am looking to install a a high quality security shed for my motorcycle but dont think I will take the risk with Shedstore and will look for a local supplier. At these troubled times (Covid 19) I really don't want to waste my breath making a complaint having far more significant things to worry about. All I can say is don't waste your money on this particular product.
DO NOT PURCHASE FROM HERE. WASTE OF TIME, EFFORT AND MONEY. Absolutely appalling product and even worse customer service! Avoid at all cost. Prices might entice you in at first but be aware! Item comes in several small FLIMSY pieces with very small screws. You end up spending much more in the long run as I have. Advertised it can be easily assembled on your own but I advise you seek a professional as it is VERY difficult. I paid two certified men to assemble this and it took them four and a half days!! NOT 8-10 HOURS as advertised. Not as advertised as my item states that it could be used to house a small car. This cannot be farther from the truth! The whole item - which I spent over £1,300 in total completely collapsed within 2 weeks! Shocked and appalled. This cost me another £200+ to make safe as neighbours were complaining and Shedstore were not replying. Dreadful customer service as they have told me there is nothing they can do and to claim on my insurance! The fault lies with the item and I am now commencing legal proceedings to recover all costs and the trauma this has put my vulnerable disabled mother through. I have also reported this to trading standards, police and government websites. BE AWARE.
My husband and I ordered a 20 x 10 foot shed and a probase from Shedstore and everything that could go wrong did go wrong.
First I selected a delivery date at checkout and my husband arranged to be off work to take the delivery, the delivery was then rescheduled for another day due to a 'glitch on the system'.
The delivery arrived 7am on the newly arranged date and I went outside and opened the gate for the couriers and yet they literally dumped the shed outside of the gate, on the drive meaning that I could not park my car on my drive.
The installation team arrived a few days later to install the shed, so my brother took a day off work to be in for them. They half assembled the shed and left us with a 20 x 10 unstable structure with no roof on it because there were parts missing. These parts turned out to be brackets that cost pennies from any hardware store and really should be carried as spares on their van. This half built shed was now a cause for concern as not only was it not safe structurally but also was open to all changes in weather, included heavy rain. Upon inspecting the half built shed we realised that the installation team had done a very shoddy job, parts of the wood were split due to screws, other screws weren't even holding anything together, it was wonky. The quality of the shed was also absolutely shocking. Eventually we were offered a refund on the installation, and after numerous discussions with Shedstore the shed too.
As the base had to be assembled prior to installation and we had spent the money on the gravel to do this we had no option but to keep this. We were offered the most ridiculous partial refund on the base to cover the storage costs, which even now we are incurring due to our experience with shedstore. The partial refund comes nowhere close to the amount we will have spent by the time we finally get a shed.
The staff at shedstore were rude and did not want to help. They started off nicely but towards the end of the experience it was clear they did not want to help us. We were cut off from their live chat feature by 3 different members of staff and Jack the manager was very disinterested and argumentative on the phone.
I would avoid at all costs. The worst experience I have ever had with a company.