The Jewellery Channel | TJC62 reviews
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Silver Jewellery
Great range of affordable jewellery on the website. Arrived in 5 days time. Not impressed with the packaging but not upset either. Jewellery itself was quite nice
I just received my order this morning opatra reverse 5 Lifting ... Anti-Ageing cream I used this item twice to make sure that it was doing what i was supposed to do well I washed my face patted my face dry I used the pea size amount of cream on my lines and patted the cream on my lines then fanned my skin dry with a proper fan that I own waited the allotted time but there was absolutely no difference . This Lifting ... Anti-Ageing cream does not do what it says it does very disappointed considering it wasn't cheap . What a total waste of money.i would not recommend opatras lift ... anti - ageing cream.
Tanzanite ring
Alothough I’ve used them n the past this has been a rotten experience, and it’s not over yet. The ring I order arrived in good time and was lovely, very good value BUT theTanzanite although sold as a AAA it didn’t say soon the authenticity card. I couldn’t see a hallmark on the gold either. I was told to return it and they would correct everything. That was six weeks ago and I have been told ‘it’s in Dispatch today’ on three separate occasions! They say they have a UK customer service but it would appear wholly staffed by Indian people, who seem to be suffering from the same problems Customer Sevice centres in India do, they are not allowed to go outside a script, so you never get a proper answer Replies to online criticism are a stock reply, the wording never differs, I think ‘David’ must be a computer.
gold chain and sancome bra
I sent these 2 items back together in the same parcel the ... was far too small although it was my size and I didnt like the clasp on the gold chain ,I posted it on the thurs and had an e mail from tjc 2 days later telling me that the ... had arrived ,I phoned several times asking about the gold chain they fobbed me off with perhaps it had gone to different departments ,until after many phone calls and texts they said it had not arrived which was impossible because it was in the same parcel ,they have been so unhelpful and have now taken the money for the chain which cost 159 99 and I have just got to accept what they say .I have been reading all there terrible reviews since this has happened and have come to the conclusion that this a very bad company and should be avoided at all costs I have been dealing with them for sometime but this was the first time I had tried to return anything and thats what happened and reading the reviews Im not the only person this has happened to
sankom bra
I bought this ... last year and found it so uncomfortable I do not wear it so actually it was a waste of money. I m not a new customer, I have bought loads from you in the last 10 years or so and have been pleased with my purchases but not this one.
sherpa fleece
i bought sherpa fleece plus free bag on 13/12/21 on budget pay but items never arrived phoned emailed no show then they had the nerve to take second payment and still not received goods phoned todasy 14/1 /22 goods supposedly with hermes where they have been for a week.Im going to get a refund when goods arrive i have to ring tjc. I think i should be given these goods for free as a goodwill gesture after all this was a christmas present which i have had to buy twice wont be shopping with tjc any more
with reference to my above letter received email from tjc saying they had received parcel back from hermes and sorry i didnt like the fleece never even got a chance to look at it what a shambles this company is.
few jewellerys
misplaced,
i m a customer since 2017, I keep ordering from this company but this time the service was bad maybe a change of management.. they carelessly send ur jewellery item without proper instruction to the delivery company which is blaming the shipper for misplaced items, the items have been misplaced over a month now tired of calling them they keep lying every time you call some declaration form will be sent and then refund.. it over 3 weeks since they said, nothing till date.. it is shame that customers like us will stop dealing with them in future. this matter has not been resolved till now. sad sad, they will get back with a lame answer that we try calling r delivery partner to allocate the parcel and it shows it came to the address.. question is where is it? and who received it? in short, they will trouble us to forget the matter with0ut a resolution or refund..9ct gold braclet
Returned item after a week of emails finally told item was not inside package no refund .I have to now contact post office .Will never deal with this compant again .Totalily disgusted as they are impling im a thief and a liar.
Boulder Opal ring
Sent ring back as stone fell out.wrapped it in bubble wrap stone and ring together. After weeks I asked them to return ring and stone They returned ring no stone.When I rang c/c they told me there was no stone .who ever opened package would have to see ring and stone .So I’m left with no stone .Shocking making me out to be a liar .IV been customer for over 12 yrs very disappointed with service.
Item 3691699 Silver sapphire diamond ring Cust.0084346
I have been shopping with TJC since they started and over the years I have bought hundreds of items.Six months ago I ordered a ring which was a good colour and that is why I kept it.I could see it was marked but I thought I would be able to polish out the marks as I have done so many times before. As the quality of the items varies so much I usually order 2 of any costly item and keep the best one. Anyway I have tried for 6 months to polish the marks out of the ring and I admit defeat the marks seem worse now than when I bought it. I sent it back to TJC and said I did not expect a refund but I wanted someone to inspect the ring and agree that it was marked and should not have been sent out. However the ring was sent back saying it had been inspected by their "jeweller"and there was nothing wrong with it. I contacted customer services and requested 4 times the head office address in India the last email I sent was not replied to at all. So I wrote to the Managing Director Srikant Jha and guess what he hasn't even bothered to reply. What a way to run a business! I do feel a bit better this morning knowing I am not the only one who has a low opinion of TJC. Their only concern is trawling for new customers they are too shortsighted to see that eventually they will be seen for what they are.In the meantime I shall again try to obtain a response from Mr Jha
No purchase just moaning about the presentation
I have shopped with TJC for years, mostly pleased with everything I've bought. Lately I find the way the shows are presented really boring. Why the influx of dual presentations? Why do we need one presenter in the studio and one somewhere else? They talk over each other, they ramble on about the product. People are either going to buy what's on offer or they are not. There should be a time limit for each presentation. The audience is not .... Tell us what's on offer, tell us how much it is, all this so many price drops is boring and old fashioned. The camera operators need to do more close ups so we can see colours and patterns up close especially with fashion and homewhere. In short go back to single presenters, cut time spent on talki g about product. Show final price immediately. Why so many Opatra shows most of us neither want it or can afford it its boring, boring boring. Come on TJC cut the talking let's get selling
Quite agree with you.
Why they keep putting Mark gould on is beyond me with his moaning and whining about the company he works for he does more damage than goodMARK GOULD LIKES TO CLAIM THAT THE COMPANY IS LOSING MONEY TAKING A MASSIVE HIT AND SELLING PRODUCTS AT A COST I WON'T SHOP WITH THIS MONEY GRABBING COMPANY
Swarovsky zirconia gold ring
The stone was sparkly in good light or sun, but the gold was laughable. So thin l couldn't believe. Won't be buying there again
Multiple
Reading the other reviews I realised that TJC must be marmite. You either love them or hate them. I have literally bought hundreds of things from them. You have to be selective and if you are you can get bargains. However if you pay £10 for a diamond ring you can't expect stunning whatever the hype! I have however bought some truly beautiful budget jewellery from them. Also I have had some good experiences with customer services but would advise against bank holidays! Two defective and two lost in post items were dealt with straight away. One overcharge took a little longer but was solved. I find buying online rather than on the TV better. On delivery, it does seem to have speed up and is generally well packaged. I would not however buy just a pair of earring with posts. Recent packaging has been inadequate resulting in squashed posts. If ordered with something slightly bigger the packaging is different. Overall I have had good experiences and found the channel very useful at the height of the pandemic both for non jewellery supplies and entertainment.
Are there rings genuine hallmarked.
Rose gold ring
Purchased a rose gold ring and not wearing jewellery as not going out due to lockdown and having to wear PPE at work I'm not allowed to wear rings/bracelets, I wore ring for less than 3 days to cheer myself up and most of the rose gold has come off showing the silver under. As i was a few days past the 30 day return window they refuse to accept return and refund of an obviously faulty/ unfit for use product. Another parcel got delivered to wrong address! Disgusting behaviour for company, our family has been spending money with you from start. Not now. Telling everyone to stay well away form them. Custom services- I think not, Shame on you TJC
Premier products.
I purchased the premier box set with the gel & the cream I have to say I've seen it on tjc before it's not something I would normally purchase of TV however I purchased this on the presenter mark's recommendation that he took the stuff home and tried it out for himself that was the only way that he was willing to sell the stuff when he was presenting it himself anyway I've had the premier products for over a week now and I have to say I've noticed a marked improvement in my skin the line's at the side of my mouth look visibly thinner and they look like there disappearing I can hardly see the lines . I can honestly say I would recommend the premier products . I also purchased premier eye cream and eye serum from Amazon which was something just over £50.00 that was for both the items . I use the serum at night and I use the eye cream in the morning . But you must remember to use the products day and night. So a big thankyou to mark on the jewellery channel keep the good work up and don't recommend something unless you've taking the time to try it out for yourself that way your giving your honest opinion thankyou. There is one thing I don't purchase from the jewellery channel is perfume due to allergies anything that's highly scented I can't use it which includes creams otherwise I'm sneezing most of the day which is a nightmare for me.
like some help not happy with opatra products pleas
I ordered a tanzanite an diamond ring 9 weeks ago.money taken an money for resizing out of my bank acount. Not happy I rang up every week told I'll get it this week still no ring.im getting very angry.
Optara dermisonic
Ordering was easy receiving another thing paid for said item still not received after speaking too four customer services representatives still can't get my address right one of the customers service reps even went as far to be rude and abusive to me obviously working from home with someone giggling in background by the way I was being spoken too by said rep and having complained further have had no feedback after being told someone would call me from head office have been totally ignored by this company who have taken my money and and not sent what I purchased a total disregard for customers once you have paid for non existent goods
NYC ? Diamond ring
Bought this expensive ring as a Xmas gift .after hyped promotion
Sale . Because of lockdown only just had it appraised by gemologist
Shocked this diamond is smaller than they claim colour/clarity also not what they claim .waited over 48hr to speak with a manager basically the worst customer after sales if you have a problem .Day 3 no management has contacted me.Sankom vest with lace bra and support and posture
Feeling cheated by TJC again. Been very ill and because ididn't contact them out of the 30 day returns rule , told will not deal with me even though i explained i have been very ill. Little sympathy and told if i send it back they will send it back to me. Also bought a piece of so called Amber pendant, was supposed to be green amber , it turned out to be some type of resin with a green painted background. Won't bother to use again. this is the last straw. TJC have gone to pot. Used to be a good service, no longer. Can't believe i have been suckered again. The bra was so tight it wouldn't fit a sixe 14 , never mind a 20. All the chat about how nice they feel. If i had of got it on i would have had to had it cut off it was that tight. Stick to Gems to at least they have never ripped me off.
real pearls were not pearls, just covered pearls. its a disgrace. they sell crap and make you belive its legitamite
not real pearls and not real gems. how dare you do this to us
I bought a Sankom ... from them cost £37:99 it was the most I've ever spent on a ... and the fit was awful, all the ... they say about being the most comfortable ... designed by a dr well its a joke worst ... I've EVER worn
This product is very easy to use
Negative. Tried to order an item of a combination of gem bracelets today. Spoke to a ordering attendant who told me she couldn't see the dropped price then had to check with her manager. She came back to say that the price does not look reduced on her computer. She was trying to sort details when she lost the item on her computer then I got cut off. I recalled to missed items dept who said they couldn't help me and said customer services will be able to sort it out. She transferred me to customer service, at this point I was flustered. I tried my best to explain to the customer service who seemed to be very uninterested and rather short in her manner. She informed me that this should be dealt with the ordering department not her. I carried on to explain that her colleague in the ordering department said otherwise that customer service department should sort it. She did not agree. In the end I just gave up with the poor service.
1.I called adequate time to get offer.
2.got cut off by ordering attendant
3called back to order missed item dept.
4.transferred to customer
services
5Customer services couldn't help. Attendant attitude poor.
Will I be buying my Christmas presents from Tjc the answer is no.
This is simple because of inefficiency and poor customer service. If you ring qvc you never experience any of this. 100% customer satisfaction.9k gold 18inch rope chain item 3583920
I was really looking forward to receiving this rope chain, it was a present for my daughter. I watched the presentation..lady made this chain look and sound so beautiful heavy gleaming and something you would be proud to be wearing.. received today very long box, no idea why, so they can justify the extortionate postage charges!! Opened it up to papers then a blue bag with tjc on it no presentation box for this supposed £299 price tag dropped to £149.99!!! Gold chain! Why would you not put it in a slim small pretty box?! at least that would con you a little longer!???? I can't feel any weight in this bag, so tip&empty it, omg! It looks like a cheap peice of rubbish costume jewellery!! Oh my heart sank! I can not and will not believe that this chain is the chain from the show I watched! Or worth more then a £10!! The gold colour is so yellow! It's vanilla! Awful just awful! I really wish I hadn't have ordered it has now I have to go out and pay again for postage, no returns label even though I paid £4.99 and that took 6days! So yes they should be a free returns label! This show should not be able to sell tac like this and make it look and sound more then it is! I actually feel like IV just been robbed, I'm so angry! Conning people into thinking they are getting a bargain! Rubbish! What a waste of a call, money and now my time and money getting to the post office has a disabled person, extremely difficult, shielding for 4months, so do yourselves a favour and get your gold from people who are not out to con you and take your precious time and money,! My daughter wouldn't wear this garbage, she's 18! And I wouldn't want her too! Embarrassing! When I get my refund I will go and buy a chain that's worth the price tag of £149.99!! It's a scandal ???? And let's hope I don't have to run around bto get that too! Has some reviews have said, or I will report to relevant agencies! I think it's a disgrace that these companies are on our TV channels, time to ask why? And get them off! Is there a market in Feltham? Maybe tjc would do better with their lies there..I won't use them again and will tell everyone not to either! Also got a video of this junk chain to show people! You have been well and truly warned!! ????
Just to say bought humidifier of these 2 weeks ago it wasn’t functioning properly rang up they said send back,today had heard. Nothing rang and got answered by ooooh customer service girl talking over me ,I said your shouting stop, anyway she said sending it back to me as the men had looked at it ,I said don’t Call me a liar,I want refund she said no it’s on its way back to you and if you refuse it will get lost ,butwill have to pay for it to. Go back ,what’s sense in that,I had to put phone down she wouldn’t.Iisten what a waste Of time, made. Disgusting it was only used for hour ,this needs sorting ,won’t bother again with them
About The Jewellery Channel | TJC
Almost everyone likes to look as nice as they can. And a lot use jewellery, makeup and other items to help with that. But where is the best place to find this kind of items? One of the shops that sells them is The Jewellery Channel. But are they the best choice? What kind of jewellery do they sell? What can you expect in terms of quality? Can you trust it to be true when they state something is real silver or gold? Will the delivery period take long? And will their customer service stay friendly and helpful even if you approach them with a problem or complaint? That’s something that you can best hear from the customers that have shopped at The Jewellery Channel | TJCbefore. Their experiences and opinions can help you to get a better view of how things at The Jewellery Channel | TJCso you can make an informed decision to shop there or not.
What about The Jewellery Channel?
The Jewellery Channel, orThe Jewellery Channel | TJC for short, is a webshop that sells jewellery and other beauty products. In their jewellery section, you can find charms, bangles, pendants, chains, necklaces, bracelets, brooches, earrings, eternity rings, wedding rings, engagement rings, and jewellery sets in gold, silver or platinum. For diamond items, they have a special category containing bracelets, necklaces, pendants, bangles, rings, and earrings. In their beauty category, they offer haircare, suncare, skincare, men’s grooming, makeup, fragrances, bath products, tools, nail care and accessories.
They also have a fashion & home category which contains watches, phone accessories, handbags, hair accessories, home textiles, fashion accessories, home textiles and more. And their collection of gems consists of tanzanites, Topaz, sapphires, pearls, opals, emeralds, rubies, moonstones, amethysts etc.
Services of The Jewellery Channel
The items that you see on the website of The Jewellery Channel | TJCcan be ordered online. They even have some web exclusive products that cannot be found in their physical shop. They deliver within the UK, but also to so-called Eu-1 countries.
You can pay for your order by PayPal, Visa, MasterCard, Visa Electron, Delta and American Express. If you fill in your email address and sign up for their digital newsletter, you will be the first to know about new arrivals, exclusive events and special sales. And if you wish to contact them you can fill in their online form or give them a call.
Complaints, Compliments and Tips for The Jewellery Channel
Have you ever shopped at The Jewellery Channel? Whether you just visited their physical shop once or are a frequent customer of their webshop, we want to know everything about your experience. How long did you have to wait for your necklace or pendant to be delivered? How does the staff in the shop treat you as a customer? Are you satisfied with the bracelet or earrings that you bought? What is your opinion on the quality of their bangles and charms?
Please let us and other people know by leaving your own customer review here at BritainReviews.
Is The Jewellery Channel | TJCthe best place to visit for charms, bracelets, pendants, earrings, gems and necklaces? Or would you rather buy your jewellery from another retailer? Read aboutThe Jewellery Channel | TJC in customer reviews.
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Contact Information
PO BOX 443
Feltham TW13 9DU
United Kingdom
Categories The Jewellery Channel | TJC
Online shopping | Fashion Reviews & Experiences | Cosmetics & Personal Care Reviews & Experiences | Electronics Reviews & Experiences | Jewellery Reviews & Customer Experience
Page Statistics
Seite online seit: 4 August 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Dreadful customer service!
Appalling company to deal with. Had so much hassle it's untrue. If you take my advice you will avoid them completely. False advertising, shoddy, broken or missing items. Took 8 ... Read onBy: Claire