The Jewellery Channel | TJC Reviews
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Re: Pricing
I find the pricing of goods is different than is promised by buyers when watching this happen on 22/11/18 at 10.08pm. Did this happen to anyone else on a gold band ring? The price was £39.99 going to £37.99 as final, come on all you buyers on TJC
Dreadful customer service!
Appalling company to deal with. Had so much hassle it's untrue. If you take my advice you will avoid them completely. False advertising, shoddy, broken or missing items. Took 8 emails to finally get a supervisor named Surinder to call me. I asked her why it had taken a week for this when they send you a confirmation email immediately when you contact them stating they will reply within 4 working hours and after we ended the call I received an email stating they would now reply within '48' working hours! That takes nearly half of my 30 day return before they even start to sort the issue out! And that was the SUPERVISOR that made that ludicrous change to their policy. I have already contacted the AS A and will now take this even further.
Mrs
Saw tic flogging cheap tourist jade..again today. I purchased on of their necklaces in jade for £179.00 and it's was valued at no more than 100 pounds in 3 good jewellers, all said it was just local tourist junk jade, and also purchased one of their Le Jardin rings, cheapest piece of online jewellery I have ever bought I could've cried when I saw this ring,it's a present,but was only suitable for a very young child, cheap pearl, fake mother of pearl,,never again, considering legal action, false advertising
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