TOWER London Reviews

: 20

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75% Would buy here again

Most relevant positive review

  2024-06-04
Barbour chukka style boots
This is my second time buying from this company. I managed to get a great deal on some boots and ...Read on
S. Davies

Most relevant negative review

  2024-06-05
Lost order
I ordered some shoes online and it was a total disaster! They completely lost my order. The track...Read on
Alan

Review with most votes

  2018-12-21
Products are good,but..
Hello Tower London.. Hope my name should be in your data base as I am old customer of yours sinc...Read on
Abraham

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    Lost order

    I ordered some shoes online and it was a total disaster! They completely lost my order. The tracking stopped ages ago and Tower London and Evri are not helping me at all. I don't usually write reviews but I am really disappointed with the lack of support. I can't even find a phone number to speak to someone about my order. I have sent emails but no one is replying to me. I can see from other reviews that I'm not the only one going through this. Tower London seriously needs to change their courier service.


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    Barbour chukka style boots

    This is my second time buying from this company. I managed to get a great deal on some boots and also got an additional discount for signing up on their website. They delivered my order right on time, and their communication was spot on. I am really happy with the quality of the products they offer.


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    Shoes 👟

    I recently got these amazing shoes from the shop and you won't believe how fast they arrived! I didn't have to wait long at all. On top of that, they were much cheaper than other websites, so that was a bonus. The shoes fit me perfectly and are really comfortable. I'm thrilled with my purchase!


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    Quick and efficient service with a discount

    The delivery was super quick, got my order in a flash. Was pleasantly surprised by the discount, made buying even better. Overall, had a fantastic experience, will definitely be coming back for more!


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    Shoes

    I bought a pair of shoes from this shop not too long ago and I have to say, I was really impressed with the service I got. The ordering process was really easy and straightforward, thanks to their user-friendly website and clear instructions. The staff were really friendly and helpful, and they helped me find the perfect pair of shoes. The prices were fair for the high-quality shoes I received, which were top-notch. The delivery was quick too, my order arrived on time. All in all, I'm really happy with my purchase and I'll definitely be coming back again.


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    Barbour boots

    I was a bit unsure about buying my Barbour boots from this shop at first because of the amazing deal they were offering. But, after checking some reviews and doing a bit of research, I went for it. And I'm really happy that I did because my boots came earlier than I thought, which was a lovely surprise. The boots are top-notch quality, and I'm really chuffed with my buy. Ordering from this shop was super easy, and I wouldn't think twice about getting something from them again in the future. I'd definitely suggest them to anyone after some great footwear.


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    Two pairs of shoes at great prices

    I bought two pairs of shoes from here recently and I have to say, I am really impressed. My order arrived quickly and the prices were amazing. I saved a lot compared to other shops and the quality of the shoes is excellent. I will definitely be coming back to shop here again.


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    Shoes for men

    Despite how popular these shoes are, the experience I had with my recent purchase was quite disappointing. I placed my order online and it's been days now with no sign of it arriving. The tracking details haven't been updated for a while, which is really frustrating. What's even worse is that I've been trying to get in touch with customer service but haven't had any luck. They've told me I have to wait 10 working days before they can help, which just feels like they're not taking this seriously. It's really disappointing coming from a company that's supposed to be reputable.


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    Doc Martens purchase

    I bought a pair of Doc Martens from this shop not long ago. They arrived quickly and were just like the website said they'd be. The price was good too, especially compared to other shops selling the same kind of thing. The service was top-notch, with friendly and helpful staff who kept me updated. All in all, I had a great shopping experience and would definitely buy from them again.


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    Brown Birkenstocks

    I needed a new pair of brown Birkenstocks and found them on this website. I was really happy to see a decent discount on the exact shoes I was after. Ordering them was really easy and they arrived quicker than I thought they would. All in all, I'd say my buying experience was pretty positive.


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    Dr. Martens shoes

    I bought a pair of Dr. Martens shoes from this store recently, and I have to say I was really impressed. Not only did my order arrive quickly, but I also got a fantastic discount on the shoes, making it the best price I could find anywhere. The shoes were of excellent quality, just as you would expect from such a well-known brand. The customer service was outstanding, with the staff being really helpful and knowledgeable about the products, helping me find the right size. Overall, my shopping experience at this store was brilliant, and I will definitely be coming back for more purchases in the future.


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    Expensive shoes

    The prices at this place are just crazy. I thought I was treating myself to some nice shoes, but I ended up feeling like I'd been totally ripped off. And to make matters worse, the customer service was terrible. I got a parcel with just one shoebox instead of the two I ordered. When I phoned to complain, all I got was rude staff and accusatory emails. Absolutely disgraceful!


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    Trainers purchase

    I bought a pair of trainers from this shop not long ago and I have to say, I was really impressed with the whole thing. I found the selection online easily, made my purchase without any bother, and got my order delivered quickly. The website was straightforward to use, the checkout didn't take long, and my trainers arrived on time. Honestly, I can't fault a single thing about shopping with this store.


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    Shoes purchase

    The website was really easy to use and helped me find exactly what I needed without any hassle. The prices were good, especially compared to other places, and I was pleasantly surprised by how quickly my order arrived. The shoes were in perfect condition and matched the description perfectly. All in all, a really positive shopping experience.


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    Quick and effective ordering process

    Ordering from this place was so easy, it was quick and got the job done. No messing about, just straight to the point. And you wouldn't believe it, the delivery was super speedy! I've never had service this fast before. I'm really impressed with this place, I won't be going anywhere else from now on.


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    Genuine D.M. boots

    I was really pleased with how quickly my boots arrived. They were top-notch quality and definitely the real deal, not some fake knock-off. The size was spot on and just right, matching my old pair of DM boots perfectly. Getting the invoice with return details upfront was a relief and made me feel confident that sending them back if needed wouldn't be a hassle. All in all, I'm one very satisfied customer.


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    Dr Martens

    While the customer support at first was very polite, they are completely misleading. It cleary said online that the price includes shipping, fees and taxes. The customs tax were however not reimbursed as this was not included according to them. How can taxes and fees be included but custom taxes not? In the end, I paid for a shoe worth CHF 170 more than CHF 240. Would never ever order from them again and not recommend them to anyone!


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    White leather high top converse

    Poor quality appalling service... no service at all!
    Extremely unhappy with the quality of shoe and even more unhappy with the customer service.
    I lived these shoes when I first bought them but within a matter of 5 wears the sole lining the sides of the shoe almost entirely peeled away from the shoe itself, I’ve never experienced this issue with converse before, after years of wear, leaving me to believe they must be counterfeit.
    When I attempted to discuss a refund or a replacement in the instance of a faulty pair I heard nothing back. I have attempted contact 3 times since and have received nothing back, unbelievably they claim to respond within 24 hours!!
    Poor quality appalling service... no service at all!


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    Dr martens calrisa quad

    Brilliant company. Very quick delivery. Very happy with my doc Martin sandles. Would definitely recommend


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    Products are good,but..

    Hello Tower London..
    Hope my name should be in your data base as I am old customer of yours since 2014.
    Recently you have delivered my order of Boot from Red Wing Shoes,Iron Range Amber Mens
    Truly make is very good and seems durable too,color has no issue but this time delivery was late first time.
    Also in rate cards of Boots in Sale is not found as helpful. TIMBERLAND Nubuck Leather I was selected but removed later from my order as discounted price is very near to original price .
    Please need work on this area while offering any item in"Sale".
    Rest everything is perfect.


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