Travis Perkins

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Travis Perkins

43% Would buy here again

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Spotlight: What are our customers saying?

W
William
Service cannot be faulted . Goods came as ordered and delivery on time on a filthy day but Richard the driver was very good and put the gravel exactly where we wanted Thank you manse lane branch !!Read on
S
Susan WATTS
Very impressed with delivery drivers and branch staff and telephone orders ,very helpful and friendly and standard of orders , would recommend Read on
P
Patrick James
This company allows its drivers to run over other company workers then they dont want to accept responsibility, while the worker involved hasnt had an income to provide his family with the move the...Read on
K
Kevin
I returned an oven housing kit (still in its delivery packaging) to the Plymouth branch on the 26th of March after Travis Perkins did not deliver the item on time. I was promised a refund within a ...Read on
K
Kirstin
Chose TP over cheaper competitors as delivery was available quicker. Confirmation received of the order and delivery date - expected delivery passes with no update. Called customer service to be to...Read on

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    Would buy here again
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    Gravel

    Service cannot be faulted . Goods came as ordered and delivery on time on a filthy day but Richard the driver was very good and put the gravel exactly where we wanted Thank you manse lane branch !!


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    Most improvement items for home and Garden,

    Very impressed with delivery drivers and branch staff and telephone orders ,very helpful and friendly and standard of orders , would recommend


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    Tester

    This company allows its drivers to run over other company workers then they dont want to accept responsibility, while the worker involved hasnt had an income to provide his family with the move they need 2 years ago..... this company is absolute scum. Not even to offer help during covid or the fact the family have been through a domestic voilence case hence the wanted move away from the area, meanwhile TP continues to trade and make money while this family continues to suffer and all this could be avoided by just admitting you was in the wrong, your own insurance know this is the case..... but as i said absolute scum.


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    Oven housing kit

    I returned an oven housing kit (still in its delivery packaging) to the Plymouth branch on the 26th of March after Travis Perkins did not deliver the item on time. I was promised a refund within a few days by the Plymouth branch. I sent numerous emails chasing along with phone calls when I checked my bank balance and could not see the returned funds. I only finally managed to receive a refund on the 4th of June, which breached the Consumer Rights Act 2015 and Travis Perkins’ own Conditions of sale whereby a refund should have been issued within a maximum of 14 days (9th of April) following the return of the unopened goods purchased online.

    Travis Perkins were totally disorganised, unprofessional and kept purporting that a refund had already been issued despite providing evidence that it had not been received.

    I was disappointed that after admitting their errors, Travis Perkins were unwilling to offer a gift card or some other goodwill gesture.

    I will not use TP again and I would recommend checking your bank account if you have returned goods and check that TP have actually returned the funds.


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    Self levelling compound

    Chose TP over cheaper competitors as delivery was available quicker. Confirmation received of the order and delivery date - expected delivery passes with no update. Called customer service to be told the product was out of stock, despite it showing as available at purchase. No apology, no remedy - work is now delayed and unclear when we will be able to proceed.

    Poor communication and product sold under false promises.


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    Cuprinol Wood Preserver & Silicone Sealant

    I purchased a 5 Litre can not Cuprinol Wood preserver from Travis Perkins branch in Pocklington. I had seen what I thought was wood preserver on the Travis Perkins website at a cost of £45-00 including VAT.
    The price I was charged at the store was £61-72 including VAT When I queried this at the check out I was told the price was correct I checked on the price label on the shelf and the price was £45-00 After some debate including trying to find the item on their own website the staff told me that the item advertised on the website was Cuprinol 5 Star Wood Treatment and what they had in stock but shown with a price of £45-00 was in fact Cuprinol Wood Preserver and the shelf price had not been updated
    I therefore ended up paying £16-72 more than was advertised.
    I contacted Travis Perkins Customer Services but have had no response or even acknowledgement.
    Not what I call good Customer Relations

    John


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    Materials

    Sorry to say yet again wrong materials turned up after waiting 5 days.this happens on most of orders ,then told they will try and get back later on same day which has never happened before and I very much dought it will happen.
    I know I don’t order massive amounts but I still like to get what I ordered.
    Thinking maybe it’s time to get another supplier.
    Totally fed up with it.


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Travis Perkins

Construction work requires a lot of tools and effort. But where can you find the best tools and building materials? One company that offers these supplies is Travis Perkins. But what can you expect from the quality of their cement and drainage? Will their doors really be sturdy enough to close off a room or even your home? How comfortable and useful will their showers be? Will their power tools be suitable for even the hardest job? Will the delivery service of Travis Perkins deliver your fixings or adhesives in time? And what kind of customer service does Travis Perkins for plumbers and other construction workers? The only people to really tell you about these matters are the customers that have already visited Travis Perkins. Read their elaborate reviews to investigate if Travis Perkins is the kind of shop you want to visit. Their comments, ratings, opinions, and experiences can help you to decide if Travis Perkins had your kind of construction tools.

About Travis Perkins
Travis Perkins is a construction company that offers building materials, gardening tools and other construction necessities. Their category of building materials are filled with cement, building metalwork, plasterboards, insulation, drainage, bricks. aggregates, blocks, guttering and more. In their category for gardening and landscaping, they provide log cabins, driveways, garden sheds, paving, decking, decorative stones, compost, summerhouses, wailing etc. They also offer timbering such as decking, Travis Perkins also offers timber such as flooring, sheet material, fencing, timber mouldings, and cladding. They can provide you with doors, windows, and joinery that can help you to keep out wind, rain, and trespassers. For your kitchen, they offer worktops, kitchen sinks, kitchen appliances, electric hobs, gas hobs, and ovens. In your bathroom, you can place their showers, toilets, bathroom taps, tiling, heated towel rails, radiators, basins, pedestals and so on. Plumbers might be able to make use of their utilities, plumbing wasted, pipes, tubes, plumbing tools, fittings, fires, heating, radiator valve etc. Of course, a construction worker needs some tools and workwear. They might need a ladder, workbench, site equipment, hand tools or tool storage solution. There is also a range of lighting for both professional and casual use. And you can decorate your And if you have just one job to do, you can also opt to hire their tools.


Services of Travis Perkins
You can order the building materials from Travis Perkins via their online website. There is a Travis Perkins delivery service to bring the items to your doorstep. The hardware shop also has a customer service department to help you when you need some advice.

Complaints, Compliments, and Tips for Travis Perkins
Have you ever ordered adhesive or electrician’s tools from Travis Perkins? Then you can tell how what the quality of their bathroom taps and toilets are. Did you have to wait long for Travis Perkins’s delivery service to send you your fittings or fixings? And how helpful does the customer service of Travis Perkins prove to be when you really need their assistance? Please add a review and share your Travis Perkins story with us.