Chegg Reviews

: 30
43% Would buy here again

Most relevant positive review

  2024-05-19
Subscription trouble
I had a nightmare sorting out my subscription because I didn't realise my card was linked to...Read on
Matthew Gray

Most relevant negative review

  2024-05-03
Book rental confusion
Well, I was under the impression I was buying a book, but it actually turned out to be a sneaky r...Read on
J. Hunt

Review with most votes

  2024-03-03
School help
I remember using this website a couple of years back and it was great! There were actual people r...Read on
Jayden

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    Book buying and rental

    Every thought of studying and learning as far as university education is concerned can best be channeled to Chegg. That has been my submission about the company owing to how resourceful I have found the company to be. I have personally used the services of Chegg for many of my learning needs that have to do with textbook either physical or online especially those I couldn't find elsewhere. Even the rental process which I have used in several occasions is hitch-free (without discouraging issues). That has been my experience with Chegg and it's worthy of recommendation to those still in search of a particular book for university needs. Try Chegg.


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    Homework solutions

    The homework help service is alright, but there are a few things that could be better. It's good for getting through loads of homework questions, but sometimes you get answers that don't really help. It can be annoying having to sort through these unhelpful answers to find the right one. However, when you do get a good answer, it's a real lifesaver and can make tricky concepts easier to understand. It would be great if they could make sure all the answers are on point and correct by upping their quality control game.


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    Online tutoring service

    The online tutoring service is really useful as it has lots of helpful answers ready to go and can get back to questions quickly. But, sometimes, the answers it gives are wrong which is not great. It can also be a bit confusing for students when there are lots of different answers to the same question - can make things a bit muddled. It's frustrating too when the experts don't take the time to properly check all the options before giving an answer, which means the right response isn't always there.


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    Unauthorized Charges

    I recently had someone make unauthorised charges on my card, despite me not even having an account with them. But, I was pleasantly surprised by how quickly and efficiently the issue got sorted out. I got in touch with the company and in just 15 minutes, the charges were reversed, the accounts that made the charges were shut down, and the customer service was fantastic and super easy to deal with. Massive shoutout to them for dealing with the problem so efficiently and professionally!


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    Advanced calculus course help

    I find it really annoying that my homework questions keep getting flagged when all I'm doing is trying to get some help for my advanced calculus course. The idea that I could end up getting suspended for it is just daft. I shouldn't have to stress about whether my homework questions will get me into trouble. It's just not fair.


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    Subscription trouble

    I had a nightmare sorting out my subscription because I didn't realise my card was linked to another account. Luckily, after a bit of back and forth with a helpful associate and Diana (the real queen), everything got sorted and I even managed to get some money back. They were quick and useful in their responses, so I can't really complain.


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    Study materials

    I was really disappointed with the study materials I bought because they didn't give clear answers to basic problems. One example was trying to fit a 4x8 piece of plywood through a 3 foot square opening by turning it diagonally. They said I needed a 45-45-90 triangle because it was a square, but didn't explain it properly. It left me feeling frustrated and unprepared. I expected better solutions from them considering I was a customer looking for help and guidance.


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    Study buddy and tutor

    Going over class stuff with my study buddy and tutor on this website was really helpful. It made me get my head around my lessons and smash my exams. And, there are some freebies on other websites for people like me, which is great. I really enjoy using this service when I need a bit of extra support with my schoolwork.


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    Homework help subscription

    I signed up for this homework help thing not too long ago, and let me tell you, it's been a huge letdown. The answers they give me are mostly wrong, making the whole thing pointless. On top of that, trying to cancel my subscription has been a nightmare. No matter what I do, they keep charging me even after I thought I'd cancelled. It's really annoying and causing me a lot of stress.


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    Book rental confusion

    Well, I was under the impression I was buying a book, but it actually turned out to be a sneaky rental! I ended up having to pay extra just to keep it, which definitely got me feeling pretty frustrated. I really wish I had known that beforehand! So, my advice would be to steer clear of that place and avoid making the same mistake I did.


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    Study solutions from "experts"

    The solutions that were given were a bit confusing because there were several different answers to the same problem. This made me start to question how reliable they actually were.


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    Online tutoring service

    I really value online tutoring services that are efficient and reliable, so I was really disappointed with my recent experience. I cancelled my subscription but was still charged for the service, which was a shock. When I contacted customer service for help, I didn't get the assistance I needed and nobody took responsibility for the mistake. The supervisor I spoke to only offered me a credit that I could use after the charge had already been processed, which was frustrating and made me feel like they were trying to take advantage of me. My overall experience with this company has been below average, and I wouldn't suggest their services to anyone else.


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    Accounting homework help

    I recently bought some accounting homework help online and honestly, it was a complete letdown. The solutions they gave me were all wrong or not finished, which just ended up confusing me even more. The icing on the cake was their refusal to refund me, despite their promise of a 14-day money-back guarantee. To make matters worse, the customer service rep, Kiziah, was no help at all and even talked down to me as if I didn't know how to operate a computer. It was a total waste of both my time and money.


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    Failed test due to inaccurate information

    I bought some study materials from this website not long ago, and I'm afraid to say that all the information turned out to be incorrect. So, as it happened, I flunked a test, which not only burned a hole in my pocket but also wasted my time. I have to say, this whole thing has left me pretty disappointed, and I wouldn't advise anyone to use this service.


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    Online study resources

    The online study resources used to be really good for learning and checking information. But now that they've brought in this "AI" stuff, the quality and reliability of the content has gone downhill. It's not a helpful resource anymore for students who want to improve their understanding of subjects.


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    Textbook resources

    As someone who has used this service, I've had a bit of a mixed experience with it. It's got its good points - for starters, there are plenty of useful resources for those studying lower-level classes, with accurate answers and writing tools that really come in handy. Plus, the pricing is quite reasonable when you think about all the benefits you get. But here's the thing - when it comes to higher-level courses, like those above level 300, the number of answers available drops quite a bit, and the quality of those answers isn't always top-notch - quite a few mistakes slip through. Also, it's a shame that there's no integration with popular dating apps, which means the social side of things is a bit lacking.


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    AI study system

    Stay away from this website no matter what! They claim to be a study tool, but it's actually a total scam. I wasted so much time answering questions, only to discover that more than 80% of the answers were wrong and given by AI, not actual experts like they promise. The AI can't even handle simple true or false questions, it messes up the breakdown and gives incorrect answers. It's a waste of both time and money, and to make it worse, getting a refund from them is a mission. There's no real community interaction to check answers, so users end up endlessly scrolling and feeling frustrated. Don't get caught up in their sneaky tricks and dishonest advertising. It's awful to see companies like this exploiting students in search of reliable study resources.


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