Heatable39 reviews
This score is based on 39 genuine reviews submitted via BritainReviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Nearly sorted
By day two I saw only one fitter, not the three they'd promised; the install took three days. Needed a boiler after the old one failed; fitter worked hard, arrived on time, but no gas certificate yet.
Quick install, decent banter
they'd be here tomorrow. The ordering was annoyingly simple in a good way. Delivery was spot-on, engineer was calm and proper, helpful chaps on the phone too after a quick chat. Not flawless, but solid.
Sorted in a day
Very pleased — they sorted my boiler fast. I saw them after a neighbour had theirs done and tipped me off. Installed within 24 hours, a couple of grand cheaper than British Gas, and they phoned to confirm the 10‑year warranty. Felt relieved.
Left it spotless
Had the installer round yesterday, really polite chap, put dust sheets down and cleaned up so well you'd think no one had been here. Bit surprised at how tidy they left everything. Would recommend them; hope others get the same neat job, honestly.
That moment I relaxed
I booked online and was a bit nervous about no site visit, but from the first message things were straightforward. The plumber arrived tidy and talked me through the boiler — when he showed me the controls I finally relaxed, it all worked. Been using it for a few days now and I’m properly glad I chose them.
Small wins, big doubts
Oddly, the boiler worked fine before they touched it. I was hesitant to book them — had a bad run with installers before — but hoped for better. After fitting they told me to get another plumber because a downstairs valve was allegedly broken and couldn't be changed. My doubts didn't go away, though the fitter left the place tidy.
Oddly painless swap
I didn't expect a smooth job, honestly. Started off wary after awful experiences with other installers, but the whole swap was oddly painless. Booking was simple, the fitter turned up on time, and the price really surprised me — included all parts and labour in one fee, no hidden bits, honestly, about a third cheaper than others.
Mostly sorted boiler
the paperwork was slow and the quote could've been clearer. If you're getting a boiler, ask about exact timings and costs. Solid job overall, though.
Moment of relief
I knew I was happy the moment the first radiator actually got warm. After nearly a month being fobbed off by British Gas, a neighbour suggested I try Heatable. I rang on Tuesday and by Thursday two fitters turned up. The office was straightforward and the engineers worked flat out for about seven hours fitting a Worcester Combi 4000. Now I have heating and hot water for showers and the usual chores. Proper relief, honestly.
Quietly impressed
I was half expecting the usual faff after dealing with other firms, so the moment I knew they'd nailed it was when the engineer ran the boiler, talked me through two simple checks and left the plant room tidier than he'd found it — no fuss. Phone staff were helpful too (thanks John and Sophie) and the whole job felt organised and straightforward, and I was pleasantly surprised.
Nearly didn't go for it
I was proper sceptical at first — had a nightmare with another firm before and feared hidden costs. The online quote (yes, instantly) calmed me down. The engineer arrived on time, was friendly and cheerful and explained things properly (no jargon), fitted the boiler quick and left the place tidy. My new boiler already feels really more efficient. Price wasn't the absolute cheapest but felt fair. Glad I went ahead, honestly relieved.
Delivery seemed fine
Started with a quick delivery window but that’s where it stops. Install was sloppy — filter fitted the wrong way, hallway plaster knocked about and electrics left worrying. Boiler leaked after fitting and the heating controls didn’t work. Surprisingly the follow-up engineer was thorough and found the flue wasn’t connected properly — dangerous — but the company washed their hands and blamed the manufacturer. If you use them, double-check the install and get it in writing.
That rare relief
the paperwork could've been clearer, but overall very pleased.
Glad we went for it
All in all, getting a new boiler turned out to be the right call. The old one was on its last legs and repairing it would've cost about £500, which looked tempting next to a new unit at just over £2,000, but with gas prices rising and efficiency to think about we decided to replace. The website is easy to use. We ordered on Monday and it was fitted and working by Tuesday — a relief after waiting four weeks for a repair visit. Price felt fair. Service was quick and friendly. I'd recommend booking if you're on the fence.
Not for me, sadly
get everything signed off and insist on proper replacements, not quick fixes.
Mug in hand, storms and sockets
a van gave up, a part turned up late, the weather forced pauses, yet they shuffled times, came early and stayed late so the job finished when they promised. It's now part of daily life: tidy cables hidden behind the skirting, my home office sounds and streaming all clean, kids don’t tangle toys in wires anymore. I’m honestly chuffed — workmanship was solid, extra sockets done without messing the deadline, and I’m glad I took the chance.
A proper warm-up on a cold morning
the engineers turned up on time, explained what they’d do, and worked neatly. The boiler warms the house quickly, the hot water is instant-ish and the controller is dead easy to use — no faff. There was a tiny plastic clip that hadn’t been clipped properly, bit annoying, but they popped back the same afternoon and sorted it. Not flawless, but solid, and you can tell they know what they’re doing.
A bit of a rollercoaster, but some good bits too
I didn’t expect to start writing a review about wiring and thermostats, but here we are. I had the boiler fitted a few months ago and at first it was lovely — quiet, warm, just as promised. I remember the first morning it kicked in and the house felt properly cosy. That was the good bit. Then, a week or two later, I heard a knocking sound from the boiler. Not dramatic, but noticeable, and annoying. So I called them. The manufacturer came out under warranty and sorted that part, which was actually reassuring — they were prompt and knew what they were doing. That was one of those “phew” moments.
Boiler replacement with fitting and zero percent finance
I recently got a new boiler with fitting included from your company and I have to say, the whole thing went really smoothly and efficiently. The website made it super easy to get quotes that suited me and there was loads of choice. Having the option for next day fitting was a massive help for me, as I really needed a replacement quickly. The zero percent finance also made it much more affordable for me, which I'm really grateful for. The company's communication throughout the process was fantastic, keeping me updated every step of the way. The gas engineers, Rickey McIntosh and Tyreek from Lincoln, were a pleasure to work with. They were really friendly, professional, and did a great job fitting the new boiler. I highly recommend them to anyone in need of their services.
Boiler installation
Recently, I had a new boiler fitted by Heatable and I have to say, the whole process was really straightforward. The website was easy to use and asked all the right questions about my property. They kept me updated with texts and emails throughout, even telling me about the engineer, Steve, who would be doing the job. The only problem I had was that some of the wiring from my old system didn't work with the new boiler and Hive hub. I had to buy an extra part, which ended up costing a bit more than I thought. This set the completion date back by a day. Maybe if they had done a physical survey beforehand, they could have avoided this. Overall though, I was happy with Heatable and Steve did a great job with the installation.
About Heatable
During winter, it is essential to ensure your home is adequately heated to make the cold more bearable and protect yourself from common illnesses that often accompany cold weather. One of the most efficient heating systems you can use is a boiler, which is not only affordable but also low maintenance compared to other heating systems. Boilers are easy to fix, and a good engineer can have it repaired within 24 hours, eliminating the need for prolonged downtime.
Boilers provide consistent heat throughout your home, ensuring every area is adequately heated, and they also offer hot water on demand, making them a versatile and convenient heating option. By keeping your home warm with a boiler, you can prevent bacteria build-up, as heat repels bacteria that thrive in cooler environments.
If you are interested in high-quality boilers, you may want to consider Heatable. However, it is recommended to read customer reviews of Heatable to ensure their efficiency matches their claims.
About Heatable
Heatable was founded by brothers, Sam and Ben, in 2017 with the vision of revolutionizing the heating industry. They aim to provide customers with transparent and efficient service, offering easy online booking and purchase options, along with quick installation times and massive warranties with leading manufacturers.
Products and Services of Heatable
Heatable offers a range of boilers, allowing customers to choose the type and price of the boiler and select their installation dates.
Compliments, Complaints, and Tips for Heatable
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Last update: January 2026
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Review with most votes
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Remarkable service. I was really sceptical about buying a boiler online but the prices and reviews were fantastic. It was certainly all worthwhile. So refreshing to have fantast... Read onBy: Michelle