Straight My Teeth Reviews

: 24
38% Would buy here again

Most relevant positive review

  2024-05-22
Retainers making a massive dif
I've just had a go with the clear aligners from this company and honestly, they've tota...Read on
Pauline Allen

Most relevant negative review

  2024-04-18
Clear aligners purchase
I am completely gutted by my experience with this company. I dedicated so much time to straighten...Read on
Frank

Review with most votes

  2021-10-09
Night aligners
So at first I was really happy to go with Straight my Teeth. They were cheaper than other online ...Read on
Laura Burrows

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    Aligners for crooked teeth

    I recently decided to give Straight My Teeth a go for my aligners after hearing great things about them. I've always felt a bit self-conscious about my wonky teeth, but I couldn't go for traditional braces because my dentist wasn't keen on the idea. When I heard about Straight My Teeth and their aligners, I thought, why not? The process was really simple and the aligners actually did the job for me.

    Despite some hiccups with delivery to Spain due to Brexit rules, the Straight My Teeth team made sure I got everything I needed on time. After finishing the treatment, I decided to get some extra cosmetic work done, like composite resin for my chipped teeth and whitening. The results were amazing, and I've had loads of compliments on my smile ever since.

    The affordability of Straight My Teeth's services was a big plus for me too. I liked that they believe everyone should be able to get a great smile, no matter their budget. All in all, I had a really positive experience with Straight My Teeth and I'd definitely recommend them to anyone looking for a cheaper and easier way to straighten their teeth.


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    Retainers making a massive difference

    I've just had a go with the clear aligners from this company and honestly, they've totally transformed my teeth. They used to be a bit wonky and out of place, but after wearing the retainers for a few months, they're now perfectly aligned. I'm really pleased with the outcome and happy I decided to give them a chance. It's a real shame to hear that the company has closed down, especially because I never had any problems with their service. They were quick to reply to my emails and made everything so easy. It's sad to see them go.


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    Teeth straightening

    My teeth are looking fantastic now, all thanks to the company! Sarah was really helpful and I'm thrilled with how they've turned out. It's a shame for those still in the middle of their treatment, but these things happen. My smile is really starting to look great and although I can't get new retainers from them, I managed to find some cheaper options on eBay. If you just search for essix retainers, you'll find exactly what you need.


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    Quick response and payment initiation, lack of guidance and support during treatment

    I was really grateful for the quick reply and speed in setting up the payments when I first enquired about the service. But when I actually started the treatment and required some help, I was let down by the lack of availability and support from the customer service. It would have been much better to have clearer communication and more guidance during the whole process.


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    Teeth straightening aligners

    My teeth straightening aligners experience has been a bit of a mixed bag. Good news is that my teeth have improved a lot with the aligners, they're looking straight like I expected from the start, and my bite feels good. However, it seems my experience isn't the same as others. When my aligners stopped fitting properly halfway through the first round, they quickly did new impressions and gave me new aligners. They even refunded me when they realised the new set was for daytime wear instead of nighttime like I'd paid for, which was nice of them.


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    Wow! Great teeth treatment

    I had my teeth done at this place and it was amazing! My teeth look fantastic now and I'm over the moon. The whole thing was a breeze and the staff were really lovely, they answered all my questions.


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    Teeth straightening purchase

    I've just had my teeth straightened and found this fab service that was way more affordable. The customer service was brilliant, they really took the time to answer all my questions. I'm so happy with my new straight teeth!


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    Clear aligners purchase

    I am completely gutted by my experience with this company. I dedicated so much time to straightening my teeth with their clear aligners, only to find myself without retainers in the end. It has been months now, and my teeth are already moving back to where they started. The communication from their side was shocking, and I had to deal with multiple refinements due to their incompetence. I would strongly advise against using this company.


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    Return address update

    I've been trying to update my return address for two years now, but every time I send an email, I get a bounce back message saying "No connection could be made because the target computer actively refused it". It's really frustrating because it looks like there's no server application running on the remote host. I feel like I've been scammed as I haven't heard anything back despite trying multiple ways to contact them.


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    Ineffective aligners

    I had a really disappointing experience with the aligners from this company. The first set didn't do what they were meant to - my teeth weren't straight by the end, and then the retainer broke. It was a real hassle to finally get through to customer service and get a replacement impression kit. Meanwhile, my teeth started moving back to where they were before because I didn't have a retainer.


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    Invisalign treatment experience

    My experience with the Invisalign treatment at this place was really disappointing. The communication throughout the treatment was so poor, with emails back in broken English. I just finished my treatment, but now my retainers have cracked and there doesn't seem to be any way to get in touch with the company for a replacement or refund. I've tried sending emails, but they keep bouncing back. I also tried searching for a phone number to call, but it looks like the shop in Staines is closed now according to Google. I've heard some rumours on Trust Pilot that the company might have gone out of business, but there's no official confirmation. I would strongly recommend others to steer clear of buying anything from this company.


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    Aligner purchase

    In early 2021, I thought I'd give aligners from this company a go and it all started off quite well. My aligners arrived quickly and the results weren't too shabby. The customer service was good to begin with, but it went downhill later on. By June 2022, when my treatment was done, I emailed them about needing further refinement and was happy to pay for it. Sadly, I never heard back from them.


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    Invisible braces purchase

    I've had a bit of a rough time with the invisible braces provider, to be honest. I'm almost done with my treatment, but I'm not happy with how it's turned out. I tried to get in touch with them by email and phone, but they haven't got back to me at all. I was gutted to find out on the internet that they've shut down. So now I'm stuck in a bit of a pickle, having put a lot of money into this treatment and not knowing what to do next.


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    Retainers for teeth

    I was initially pleased with how things were going, but in the end, I ended up feeling dissatisfied. Despite thinking that my teeth looked improved, my bite still didn't feel quite right. To make matters worse, after completing the treatment, my teeth began shifting back to their original positions since I didn't receive the necessary retainers. In fact, they only delivered one of the two final position retainers that were part of the deal. I've been requesting the missing retainer for a long time now, but they seem to be ignoring my messages. My recommendation would be to seek treatment from a qualified dentist for procedures like invisalign.


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    2-year treatment, inaccurate molds, poor results, no response for refund

    I have to say, my experience with the treatment from this company hasn't been great. I thought clear aligners would be a convenient and affordable way to straighten my teeth, but it turned out to be quite a bumpy ride. It took nearly 2 years because there were problems with the accuracy of the molds they gave me, so I had to get a whole new set to fix it. This made the treatment last much longer than expected and didn't even give me the results I wanted.


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    Invisalign purchase

    I was happy with how quick and helpful Sarah was at first, but things went downhill when I wasn't happy with how my aligners were looking and needed some changes. I let them know my concerns at the end of August, and now it's already the middle of November, but I still haven't heard anything back or got the issue sorted. They told me I'd get the first set within 5-10 working days, but it's been 2.5 months since then. Even though I paid upfront, I'm still waiting for things to be sorted out properly.


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