Everyone uses some kind of telephone service. Nowadays life without a mobile phone is hard to imagine. Whether they work on prepaid, SIM or via subscription. Companies know this, and therefore your monthly telephone expenses can be quite high, especially when you make frequent calls to another country. So naturally ou will want to cut them back at least some. Lycamobile wants to give you affordable telephone services. But are they really that cheap? And are they also good? The Best way to find this out is by reading customer reviews written by people that are already customer at Lycamobile. Let them tell you whether it is wise to take out a subscription, prepaid card or SIM Card at Lycamobile or not.
Lycamobile is a mobile network operator. They now operate in 21 different countries over the whole world. According to their website, they are even the largest international mobile virtual network operator in the world. They have 16 million customers and counting. In 2016, they won an award for the most popular website of the year. They sell SIM cards that operate on a Pay-As-You-Go basis. And they offer the service of cheap phone calls to several countries. But they also sell Lycatel calling cards. They offer UK plans, data bundles, international bundles and Lycaworld bundles. A great service that they offer is that they don’t charge roaming charges in several countries like Ireland, The Netherlands, Germany, Belgium, Spain, Sweden, Portugal, Romania, France, Italy, Denmark and Switzerland, but even more distant countries like the United States or Australia.
Lycamobile USA commercial
Services of Lycamobile
Besides Lycamobile, they also have other services like lycaTV (which offers digital television service), Lycatell (for international prepaid cards), LycaTalk (for long distance phone calls) and Lycamoney (for a special lycamoney card). If any question or other problem arises, you can contact customer service by the number that is posted on their website. But you can also fill on an online form. They even have a separate email address where you can send a complaint to if you have not received a satisfactory answer from the people at customer service.
Complaints, Compliments and Tips for Lycamobile
On their website they already have a place where people can leave reviews. But are they really not filtered by the company so that only good reviews get on the website? BritainReviews is an independent website and we give room for all reviews, both negative and positive. You can add to this by leaving your own review with your experience, compliment, complaint or other kind of remark about Lycamobile. Is the service good? How is the reception? What is the customer service like? Let us know!
What do the customer reviews say about Lycamobile? Read experiences and opinions about this company for SIM, Prepaid and mobile phone services.
Key points to consider when choosing a telecom provider
There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:
Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business.
Offers and support - check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in.
Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one.
Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into:
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
Promising among the big brands - Great rates. Awseome services
I find too many big brands of telecommunication companies, but there are still some emerging bigger companies. I love their rates and services, they have pay-as-you-go basis rates , very easy to get and go around. International rates are also reasonable. something I didn't see with others is special student offers, free call offer- that is real cool Cheap. Best & great services.. in total
Hi. I have just bought a sim card Lycamobile with chosen bundle. And the problems just continue to come. First of all, almost all the time at my home I have 'No service' so I can not call and receive calls. Data is extremely poor, so I stopped even try to use it. After 1 month of struggling I have pop up my account. But! I could not call, had no data, nothing.. I wrote email: no answer. Finally I have called to the only given phone number, which is payable. I was waiting for the answer for 20 minutes, and finally I had somebody on the line. He explained me that when I have put money on my sim card, they started to charge me just per megabyte of data, which stood 'on' . SO for the next couple of hours my 10 £ was finished. The person explained me that to pop up is not enough. I should have known that every time you pop up, you have to receive a code to choose your tarif again and again. And if I have not received this code I should have call them and ask. As I had no idea about the system and the code was not sent to me, I have not activated my tarif and they just took all my money during next 2 or 3 night hours because my 3G stood on...
Their APP is extremely not friendly , actually it does not work. And the person by telephone told me that it was the old app, why I use it?? But I have got the link from them by email just several days ago again!! So they promote the App (Lyca Selfcare) which is not in operation and let me feel stupid why I try to use it!!!
SO I find that the company Lycamobile is a thief. You have a poor service and you risk to loose your money because you could not know their rules which are nowhere explained. Just avoid!