Suncamp Holidays

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Suncamp Holidays

33% Would buy here again

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P
Parkin
Well , hardly I go outside due to some my physical issues. But last month I had planned with my lovely friends to Venice. All arrangements made by Suncamp Holidays. It was very very good to see t...Read on
S
Sarah Wylie
I booked a weeks camping in January before we realised that Coronavirus would become a global pandemic. A member of the family is shielding and we are unable to travel to Spain. The other hotels, E...Read on
M
Morten Mogensen
We booked our holiday in Italy through Sunnycamp a few weeks before the CONVID-19 virus started to spread to the EU (Italy). When we got aware of the situation, we decided to contant Sunnycamp r...Read on

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    Very nice

    Well , hardly I go outside due to some my physical issues. But last month I had planned with my lovely friends to Venice.
    All arrangements made by Suncamp Holidays.
    It was very very good to see their assistance.
    I never worried about my physical disabilities.
    My concern was facilities, quality, clean hotels,airlines and site seeing.. Everything was so perfect, I can not express my happiness , probably because this was first time I gone for holidays.
    Thanks Suncamp Holidays


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    Camping Villanova, Spain

    I booked a weeks camping in January before we realised that Coronavirus would become a global pandemic. A member of the family is shielding and we are unable to travel to Spain. The other hotels, Eurostar and rail companies have offered vouchers or refunds. Suncamp are refusing. I would avoid them at all costs and use Eurocamp or other instead.


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    CISANO DI BARDOLINO, ITALY (10days)

    We booked our holiday in Italy through Sunnycamp a few weeks before the CONVID-19 virus started to spread to the EU (Italy).

    When we got aware of the situation, we decided to contant Sunnycamp regarding our holiday. We asked for a refund because of the current situation in Italy.

    Sunnycamp told us to keep and eye on their website, where they would inform people if the situation would change .. However, they didn't inform us about anything at the website (even to this date, they still haven't done anything). We therefor called their customer service again and told them that we had absolut no plan of going to Italy this year.

    They then agreed to cancel our booking and refund us the amount we paid (minus a fee of 20euro) .. We were told to expect the money returned to our account after a few days. But as days went by, we still didn't receive anything from Sunnycamp.

    We called their customer service once more .. We even spoke to the same guy (Robin), who had made us the previous promise of our refund. This time they gave us a lot of difference excuses as to why they had not transferred the money yet. We were also told, that the amount was no longer 20euro, instead it was 80euro.

    We accepted that and gave them our IBAN number to speed things up (this was on a monday) and we were told to have the refund by the end of the week. Once again, we had not received our money as told.

    We contacted customer service AGAIN and ended up speaking to the same guy (Robin). Now he was telling us that we couldn't get our money back because their management would not allow it … SERIOUSLY?!

    We have an email that clearly states our cancellation and the amount they are supposed to refund us - They promised us a call from their financial office and nothing happened.

    My advice to anyone who considers using this website to book anything at all .. DON'T DO IT!

    Regardless of any current situation worldwide, they have no legal jurisdiction to refuse a refund when cancellation had been done.

    We are in the process of contacting a attorney who specializes in cases like this .. But it's completely insane that a company is willing to go this far, just to scam people for their rightfully claim.


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Suncamp Holidays

Are you already looking forward to your next summer holiday? If you haven’t arranged a stay, you might be looking for the right holiday provider to provide your holiday. So where should you go? One company that offers sunny summer holidays is Suncamp Holidays. But what will the quality of their locations be? Can you expect clean and neat accommodation? What kind of facilities will be present? Will it be easy to book a holiday via the website or Suncamp Holidays? And what will Suncamp Holidays’ customer service department say if you ask for their help, advice or assistance? Will they try their best to solve the problem? The only people that can answer these questions are the people that have shopped at Suncamp Holidays before. Read their reviews to learn more about this holiday provider. Their opinions, ratings, experiences and comments can help you to decide if Suncamp Holidays is the perfect travel agency for your next holiday.

About Suncamp Holidays
Suncamp Holidays is a company that offers summer holidays. Their aim is to provide care-free camping holidays at lovely camping sites. Their main office can be found in Geurdeland in The Netherlands. They offer sunny holidays in France, Greece, Spain, Germany, Belgium, San Marino, Czech Republic, Hungary, Italy, Slovenia, Croatia, Luxembourg and Austria. Their popular destinations include Venice, Burgundy, Province, Lake Garda, Loire Valley, Corsica, Auvergne, Picardy and various others. You can stay at a small campsite, stopover camping site, ecological campsite and even winter sports camping site. There are also campsites for naturalists, the disabled and more. Some camping sites allow you to take your dog with you.  All their campsites have an indoor swimming pool, leisure pool or are located next to a beach. That means you can swim, surf and dive all day long. There are also some camping sites near an amusement park. If you like cycling or hiking, you might want a camping site near some good trails. Besides camping spots, they also offer chalets, apartments, SunLodges, bungalows, bungalow tents, mobile homes and rental accommodations.


Services of Suncamp Holidays
You can book a holiday via their website. On their website, you can find an online form that you can fill out. They want to know the country you want to go to, your arrival date, the duration of your stay, the kind of accommodation you require and the number of adults and children that will be coming. Suncamp Holidays will then show you some available options and you can book the one that suits you best. Suncamp Holidays also has a customer service department that helps you out when you need their assistance.

Complaints, Complaints, Compliments and Tips for Suncamp Holidays
Have you ever booked a stay at one of Suncamp Holidays accommodations? Then we would like to know what your holiday was like. Did you like the camping site? Was there enough to do for every member of your family? Was the chalet or bungalow really so close to a pool or beach, or was any kind of water hard to find? And how customer friendly is Suncamp Holidays’ customer service department? Please write your own review and tell us what you really think of this holiday provider.