Emergency Assist Ltd - Overall Rating based on 21 reviews
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Car cover services for multiple family vehicles
I've been getting car covers from them for all our family vehicles for a good few years now, and I've got to say I'm really happy with the service we've been getting. The covers are top-notch and give our vehicles excellent protection. The staff know their stuff and give us some solid advice on which cover would work best for us. The prices are fair, especially for the quality of the covers. Overall, I'd definitely suggest their services to anyone looking for a dependable car cover.
Breakdown cover purchase
The customer service at this company is absolutely fantastic, I was really impressed by how professional and friendly the staff were. The prices were fair and I decided to go for the parts and labour cover for that added peace of mind. The potential savings if anything goes wrong make it a really good investment for me. I'll definitely be recommending this company to anyone looking for breakdown cover.
Breakdown assistance service
I was in a bit of a situation, my car suddenly stopped working and I needed help urgently. I contacted this company and, surprisingly, they arrived quickly to help me out. The man who assisted me was so friendly and really knew what he was doing. It turned out my injector needed to be replaced, which ended up being quite costly, but the service I got was fantastic. Despite the expense, I have to admit that the help I got was absolutely worth it. I will definitely be suggesting this company to anyone who finds themselves stuck with a broken-down vehicle.
My car not starting
My car wouldn't start, so I had to call for help. The person who came to pick it up was really friendly and made sure my car was sorted out quickly. I would definitely recommend this place to my friends if they ever need help with their cars.
Emergency roadside assistance
The emergency roadside assistance from Emergency Assist Ltd has been amazing! It saved me when my car broke down in the middle of nowhere. They came to rescue me really quickly. I did have to haggle a bit to get a half-price offer I saw online, but it all worked out in the end. Overall, I'm really pleased with the service.
Quick and efficient signup process
The sign-up process was really quick and simple, and the options were very clear. But, I did find the date of birth request a bit tricky to deal with if you're not great with technology.
Easy online application
The online application process was really easy to do and user-friendly. I managed to put all my info and preferences in without any problems. I haven't had to actually use the service yet, but it's nice to know that emergency help is there if I ever need it. I feel much better knowing I'm prepared for any unexpected situations that could come up.
Recovery service
The service we received from this company was absolutely terrible. They ended up charging my family member more than double the original quote due to a mistake with the tax, which was sorted out later that morning. We tried to sort things out and come to a fair solution, but they have not responded to our calls or emails. I would strongly advise against using this company.
Roadside assistance service
I had to ring for roadside assistance the other day when my car's exhaust fell off while I was driving. Luckily, Emergency Assist sent help quickly and efficiently. The mechanic who came was really nice and told me all about what happened and what needed fixing. He got my car onto his truck and took it to a nearby mechanic called RJPmechanics. Everything went smoothly and it was really easy. I was really impressed by the great service from Emergency Assist and their mechanic partner.
Breakdown assistance service
My experience with Emergency Assist Ltd was really disappointing. I got in touch with them for breakdown help when my son's car decided to give up, but despite my multiple calls within a short timeframe for different problems, they wouldn't come out to help us. The customer service was useless and not very professional, and they were trying to charge at least £125 for what they offered.
Dead battery call out
Well, I just want to start by saying that the price for this service is spot on. I had to call them out for a dead battery after being away for 5 weeks, and I was really happy with how affordable it was. The guy who came was so nice and quick, he had me sorted and back on the road in a jiffy. I was really impressed by how professional and friendly they were the whole time. I'll definitely be telling all my mates and family about this service.
Breakdown assistance service
I just can't believe the awful customer service I got from this breakdown assistance service. I had two incidents where I needed help, and all they did was make excuses and demand money! The first time, I left my keys in the ignition overnight and my battery died. Then, my car started leaking petrol while I was driving and finally broke down because it ran out of fuel. Even though I clearly needed help, the company wouldn't assist without charging me a crazy £200 fee. They even tried to link the second incident to the first one, saying a garage should've checked my battery after the initial breakdown. It's just not on from a so-called reputable company. I emailed a complaint to try and raise my concerns, but I haven't heard a peep back from them to this day.
Breakdown cover purchase
I just wanted to share how easy it was for me to buy breakdown cover from Emergency Assist Ltd. Their website was so easy to use, with all the prices right there for me to see. Picking the level of cover I wanted and paying was a piece of cake, thanks to the clear layout and simple instructions. Even though I hope I never actually need their breakdown service, it's nice to know I'm covered by Emergency Assist Ltd. Plus, the price I paid for the cover was really good compared to other options out there.
Low mileage renewal with emergency coverage
I was really pleased when I got my renewal as I hardly drive these days. It was a relief to see that the price hadn't gone up, and knowing I have emergency coverage as a woman driving alone makes me feel more secure. I haven't had to call on their service yet, but I hope they'll be as efficient and helpful as they say they are when I do need them.
Easy sign-up process and prompt email communication
I signed up with this company not long ago, and I must say, the whole process was a breeze. They sent me all the info I needed super quickly, and I'm feeling pretty good about their services, even though I haven't had to actually use them yet.
Competitive renewal quote with loyalty bonus
I was really happy with the renewal quote I got from Emergency Assist Ltd. It was already a good price, and I was pleasantly surprised to get a loyalty bonus on top. Their service was great value for money, so I'll definitely think about using them again in the future.
New Breakdown Cover
I've just got this new breakdown cover because my old one was getting really expensive even though I hardly ever used it! My car is pretty old, but it's been reliable, except for that one time 3 years ago. The new cover was really cheap, especially with the 50% off deal they had. Now I'll just have to wait and see if they actually come through if I ever need help!
Competitive pricing
I recently bought a service from Emergency Assist Ltd and I was really happy with how affordable it was. Luckily, I haven't needed to use it yet, but I'm hoping that if I do, it will be just as good as the process of buying it.
Breakdown cover purchase
As a single mum, it was really important for me to find breakdown cover that didn't break the bank. Luckily, Emergency Assist Ltd had exactly what I needed at a great price of just £29.99. Their coverage included everything I wanted for peace of mind while driving. The service was quick and easy to use, with no hassle when placing my order. I would definitely suggest Emergency Assist Ltd to anyone who wants fantastic value for money on their breakdown cover.
Policy documents not received
I've just renewed my policy with Emergency Assist Ltd, but I haven't got my policy documents yet. I know delays happen, but it's worrying when I can't access important info about my coverage. I've spoken to their customer service team, and they said the documents are on their way. I'm hoping to get them soon so I can relax knowing my policy is sorted.
Review with most votes
Car emergency breakdown insura
My greatest mistake was traveling with John, a close friend of mine without knowing the condition of his car. In the middle of no where, the vehicle broke down and none of us wa... Read onBy: David