Motoring Assistance Reviews

: 22
80% Would buy here again

Most relevant positive review

  2024-06-04
Roadside Assistance Membership
I've never been great at navigating websites, especially when it comes to buying something i...Read on
stefan

Most relevant negative review

  2024-05-08
Breakdown
Absolute scam! Took my money sent docs. Called a month later for a breakdown to be told policy ...Read on
Emma Taylor

Review with most votes

  2022-02-02
lovely experience shopping fro
when I got my first car, I was actually not too familiar with managing the car and as expected I ...Read on
Krista

Reviews (22)

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    lovely experience shopping from Krista

    when I got my first car, I was actually not too familiar with managing the car and as expected I paid dearly for it. I was always frequenting the mechanic workshop. However, while surfing the internet I came across Motoring Assistance automobile company. They claim to provide affordable and easy to use automobile service. After looking up their page and going through customer reviews I signed up with them and subscribed to a plan. Since then, I have been enjoying their services. They have helped me to efficiently manage my car and my car rarely breakdown. I recommend Motoring Assistance to anyone looking to efficiently manage their car using easy to use automobile service.


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    Two-year customer, excellent phone conversation

    I've been a customer of Motoring Assistance for the last couple of years. Luckily, I haven't needed to use their services yet, so I can't really say much about their emergency assistance. But I can definitely vouch for their phone service. The people I've spoken to have always been friendly, helpful, and really on the ball with my questions. They've given me all the info I needed in a clear and straightforward way, which makes me feel reassured that they'll be there for me if I ever do need them in the future.


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    Long-term customer

    Being one of the longest-standing members of this assistance service, I can honestly say that I've watched this company grow and uphold a great standard of service over the years. Starting off in a garage in Bradford and now where they are today, I've seen their commitment to offering fantastic motoring assistance to their customers. Every time I've needed help, they've never let me down with their quick service and dependable support. Their professionalism and knowledge really make them stand out from the rest.


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    Quick and helpful customer service

    I got in touch with Motoring Assistance customer service the other day for help with my car, and I have to say, I was really impressed with how quickly they got back to me. The person I spoke to was really helpful, knew their stuff, and gave me great advice on what to do. It was all really easy and straightforward, and it made me feel like they really cared about helping me out. I just wanted to say thanks to the team at Motoring Assistance for being so professional and getting things sorted out so quickly.


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    Roadside Assistance Membership

    I've never been great at navigating websites, especially when it comes to buying something important like roadside assistance. But I was really pleased with how easy and user-friendly this website was. I'm not the most tech-savvy person, but I found the layout simple and easy to use, which made it a breeze for me to buy what I needed without any hassle.


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    Good customer service

    I had a really good experience with Motoring Assistance. Ezra was so helpful and really knew his stuff, he explained everything in a way that made sense. That level of customer service was a big factor in me deciding to go ahead with my transaction. Thanks so much for providing such fantastic service!


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    Comprehensive breakdown cover

    I was really impressed with the service I got from Motoring Assistance. From when I first asked about breakdown cover to when I actually bought it, everything was really easy and simple. The staff took the time to explain everything about the cover, so I knew exactly what I was getting. The price for the cover was really good, especially for the great service I got. Overall, I would definitely recommend this service to anyone who needs breakdown cover.


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    Package purchase

    I went on the website to purchase the package and it was really easy to find what I needed. The price wasn't too bad, especially with the way things are with money at the moment. When I called them, the person on the phone was really nice and didn't try to pressure me into buying additional items. The package includes all the services I could ask for which is great.


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    Affordable and efficient cover

    I recently got myself some motor assistance cover and I must say, I was quite pleased with how simple and affordable it was compared to other companies. Signing up was a breeze and the prices were really competitive. Hopefully, I won't ever need to use their services, but it's nice to have that peace of mind knowing I'm covered in case of an emergency.


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    Breakdown cover

    I had to head down to Cornwall last weekend and I was really grateful I had my breakdown cover from Motoring Assistance. It was so handy not having to carry any documents and just using my phone number for ID. The peace of mind knowing they're there as a backup if something goes wrong with my car is just invaluable. Cheers, Motoring Assistance!


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    Joining the AA after looking on their site

    I had a look at the AA website and then I got a call from Motoring Assistance. They talked me through what I needed to do and gave me some really useful advice. Signing up was really easy and the whole process was simple.


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    Breakdown

    Absolute scam!
    Took my money sent docs.
    Called a month later for a breakdown to be told policy wasn’t active! No correspondence, online states active, money taken!

    Apparently they don’t accept haulage company’s even though it’s 3 vans

    Still kept the money though!


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    Breakdown cover

    Their web advert was misleading.
    I thought I was signing up to green flag. So this is not an honest company.

    I have requested a refund (before the cover was due to start) and been refused.


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    Breakdown cover for multiple vehicles

    I've just bought breakdown cover for both my cars and van from Motoring Assistance and I must say, I was really impressed with how quick and efficient the service was. The person on the phone was super helpful and made the whole process really easy. I'm really happy with the service they provided.


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    customized breakdown cover plan

    They provide the same benefits and services as the ... companies but at a much more affordable price while allowing me to completely customize my cover plan. They also answer very quickly and come prepared to help with a dead car battery or if you’re stuck with fuel so overall a good company to use.


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    Breakdown Recovery Policy

    I signed up for Motoring Assistance by mistake, thinking it was a different breakdown recovery site. The website was easy to use and pay but I noticed many members only giving one star for the breakdown service, which worried me. I asked to cancel my policy and got an email confirming a full refund, but I'm still waiting for it to show up in my bank account.


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    Do not use!

    Awful service And rude staff first time I called them after I've been years with them they let down, they renewed my policy and they took money from my account without my permission!
    Don't be fooled by the price


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    Quick and easy policy set-up

    The survey was really easy to complete, and there were some handy extra choices available too. I haven't had to use the breakdown service just yet, but if it's anything like sorting out the policy, I reckon it'll be top-notch.


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    Fast, friendly, joy

    Isn't it great when you come across a company that really keeps their word? Well, that's exactly what I found at this place. From beginning to end, my experience was absolutely fantastic. There were no pushy sales techniques, just a sincere willingness to assist me. Ruby, you're truly fantastic!


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