Shuttle Direct29 reviews
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Airport Transfer Experience
My experience with the airport transfer service was top-notch. The customer service team was super helpful and really knew their stuff from the minute I booked. They gave me all the info I needed for my journey. When I arrived at the airport, finding the shuttle service was a breeze, and the vehicle they provided was in great shape. The driver was really nice and had a professional manner, making the ride enjoyable and comfy. All in all, I would definitely book this service again next time.
Affordable transport service
I recently hopped on a bus service and was pleasantly surprised by how cheap it was compared to other options nearby. The bus itself was really clean and comfy, making the journey a breeze. The only downside was that it actually showed up earlier than expected, pulling off 15 minutes before we were due to leave. Luckily, we were already there waiting, so we didn't miss it. All in all, I was pretty happy with how things turned out.
Efficient transportation service
I've just used this transport service and I thought it was really good - efficient and reliable. The driver was great, really helpful and friendly, which made the journey a lot more enjoyable. I also got an update with all the important details the day before I left, which was handy. And the prices were good too - I felt like I got good value for the service I received.
Airport transfer service
The airport transfer service we got was spot on, just what we were hoping for. The airport staff and coach driver were really helpful and professional the whole way. When we got back, they let us know the pickup time and spot quickly by email, so everything ran very smoothly. I'm really happy with the service we got overall.
Timeliness
The driver was really nice and the car was great. The website was so easy to use. I'll definitely be booking with them again in the future.
Quick shared coach, return journey almost like a private transfer
We booked a shared coach and it was really fast - we only had to wait for 10 minutes before leaving the airport! It seemed like some other people on the coach had been waiting for ages, though. The journey back was even better, it felt like a private transfer with just one other couple in a small minibus.
Shuttle service experience
I was really gutted to have to switch buses on my way to the airport using this shuttle service. The drivers weren't exactly friendly, and the lack of clear info just made the whole thing a bit of a nightmare.
Booking shuttle service in Spain
I booked a shuttle service for the first time in Spain and it was really straightforward. The staff were really helpful and sent me emails with all the information I needed. They even assisted me with any adjustments I had to make. They made it clear where I needed to catch the coach and where to get off, which was really useful. It was a well-organised experience and I would definitely use them again.
Overpriced and disappointing transfer experience
I was really disappointed with the transfer service I got. It was too expensive and didn't live up to what the company promised. The service was pretty poor, and I felt like I wasn't getting value for my money. I won't be using this service again, that's for sure.
Shared Shuttle Booking
To be honest, I was really pleasantly surprised by the service I got when booking a shared shuttle. When I got to the airport, I found the desk easily and then was quickly taken to the bus. I was actually the only passenger, so the bus left right away with no waiting around. The pick-up was just as good, the driver came early. All in all, a really easy and smooth experience that I would definitely recommend to other people.
Airport transfer experience
I really enjoyed my airport transfer experience! Everything, from booking to arriving in Malaga and meeting the staff, was fantastic. The drivers were so friendly and helpful, and I didn't have to wait long at all for my transfer. It was really convenient and completely stress-free!
Shuttle service in Budapest
I struggled to get in touch with the office in Budapest when I arrived. It was hard to find the shuttle because of the lack of communication, and I ended up missing the car. But on the way back, everything went well with no problems at all.
Private transfer from Tunis Airport to Monastir
My trip using the private transfer service from Tunis to Monastir and back was absolutely brilliant. The service was fantastic, always on time, and the staff were incredibly professional. The driver on the way there was so lovely and really helpful. I would definitely recommend this service to anyone looking for dependable transportation.
Airport transfer in Antalya
I arranged for an airport transfer in Antalya through this service. However, my hotel didn't pick us up as they said they would. The reasons given for the driver not turning up were weak at best, and there was no support or assistance offered. So, we had to fork out extra cash to book a hotel shuttle. When I raised my concerns, I was told that the service wasn't in charge of refunds as they were just an agency. It's safe to say, I was really let down by the whole situation and won't be using this service again.
Efficient transfer service
I chose this transfer service because they had better prices than their competitor. I realised that both companies used the same provider in Mallorca, TransUnion, so I went for the cheaper one. The transfer went smoothly and was well-organised in both directions, and I have no complaints about the service I received.
Booking shuttle transfer
I recently booked a shuttle transfer with this company and I must say the overall experience was pretty good. The price was reasonable and booking was easy. However, when I got to the airport, I struggled to find the kiosk location due to the lack of signs. This caused some confusion and meant I had to wait longer for the shuttle than I had expected.
Transfer change due to unforeseen circumstances
I had to change my transfer booking last minute because of some unexpected stuff, and I've gotta say, the service I got was top-notch. The staff were really nice and helpful, making it a breeze for me to sort out the changes I needed to make. The driver was easy to spot at the airport and the transfer went without a hitch, it was a comfy ride. All in all, I was seriously impressed with the level of service I received.
Comfortable transport let down by drop-off location
The bus we took was really comfy and the journey went smoothly. But, we got let off at the wrong place which was quite far from our actual hotel. It was a bit stressful and inconvenient having to figure out the way to our hotel with all our luggage, asking for directions as we went. It kind of put a dampener on what had been a nice trip.
Recent transfer experience
I used this service recently for a transfer and I had a bit of a bumpy ride, to be honest. The driver first dropped me off at the wrong place before taking the other passengers to their correct locations. It was quite annoying, especially because I needed crutches to move around. The driver seemed a bit lost and unsure, which made things even more challenging. But on the bright side, the driver who picked me up was really great and super helpful.
Quick transfer service
Wow, the transfer service was absolutely amazing! Even with our flight being delayed, they handled everything so smoothly. The staff were really nice as well. A massive thank you!
About Shuttle Direct
Going on a holiday can be great, but getting to and from the airport to your hotel or home can provide quite a bit of a problem. Shuttle transport might provide an outcome. But which company offers this kind of services? One of the companies that you can go to is Shuttle Direct. But what can you expect from them? How comfortable are their shuttles? Are they really as convenient as they seem to be? Will they bring you to the terminal in time to catch your flight? And how does their customer service help the customers that have a problem or complaint? There is almost no better way to find this out than by reading the reviews that other travellers left here on BritainReviews. Their reviews include experiences, stories and opinions that can help you to get a better view at Shuttle Direct and so help you to decide if this might be an option for your next trip.
About Shuttle Direct
Shuttle Direct is a shuttle transport company. They are part of Viajes Almeda Travel. The latter was founded in 1979. They focus on providing ground transportation services. The company started out in Benidorn, but how they offer their services all over Europe. They have already transported several million passengers. For single person transport they offer standard, executive and premium car hire. All of them come with an experienced, courteous driver that is smartly dressed. He drives you to and from the airport in an unbranded vehicle. For groups transport they offer ecological and economy rides. So far the private shuttle services. If you don’t mind picking up other people along the way, you can also choose their speedy shuttle. And they also provide aquatic shuttles and shuttles that are wheelchair adapted. And also check out their travel guides for some tips, advice and inspiration.
Shuttle Directs explains how they work.
Services of Shuttle Direct
You can book your transport by 3 easy steps. First you will have to choose your destination. Then you have to select your departure. Finally you will need to fill in the number of passengers that will be travelling. You can pay for your transport via Visa, MasterCard, American Express, Delta and JBC. In case of any questions, problems, complaints etc, you can of course contact their customer service. They have several telephone numbers that you can call to.
Complaints, Compliments and Tips for Shuttle Direct
Have you ever been transported to or from the airport with one of the shuttle cars or buses from Shuttle Direct? What is your opinion on their services? Are the cars comfortable? Was the driver friendly while also being a good driver? Did they drop you off at the airport in time to catch your flight? Maybe they forgot you entirely. Did everything go well or did they make mistakes? And how does their customer service treat the customers that come to them with something they want off their chest? Please leave a customer review.
Will Shuttle Direct bring you to the airport in time? Read customer reviews about their shuttle services, cars and transports to & from terminal.
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Contact Information
Calle Emilio Ortuño, 15 - Benidorm Center Building
03501 Benidorm
Spain
📧 customer.care@shuttledirect.com
Categories Shuttle Direct
Services | Other Services Reviews & Experiences
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Seite online seit: 11 July 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Most comfortable and on-time s
It has been aways a headache to get onboard with these airport-hotel and hotel-airport short trips. Booking a cab and all.. but shuttle direct are on my one call, easy, economic... Read onBy: Charlie Goslin