Sky Parking Services - Overall Rating based on 20 reviews
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Late pickup, poor customer service
If I could give no stars, that would be spot on! I called when I arrived like they asked, at 2 am, and now it's 6 am and I'm still here at the airport car park (literally standing here writing this). I've called multiple times and they keep saying it'll be 20 more minutes... I even have my two kids with me, which just makes this whole situation even worse! The customer service is awful, and my family is still here, cold and tired, waiting for the car!
Quick and efficient customer service
They were great at dealing with my problem, it made me feel reassured and happy! I'll definitely use them again as they listened and fixed everything for me.
Holiday parking booking
I made a mistake with my booking, but they sorted it out really quickly and now I'm all set for my holiday!
Impressed, professional team, driver Maj, repeat customer
I'm a regular customer of parking services and this time I was really impressed with the team. Sky Parking Services provided a really professional and efficient service. I want to give a special mention to the driver Maj (sorry if I got the name wrong) for his exceptional service. Thanks for making everything so easy and stress-free.
Parking Service
I had a really good time using the parking service. I just had to make a few small changes, but it wasn't a bother at all. The staff communicated really well, and the driver who helped me was polite and professional the whole time.
Lounge booking assistance
The team at Sky Parking Services were so helpful when I needed help booking an airport lounge for a group of seven. We exchanged several emails as I was a bit unsure about the details, but they were really patient and kept at it until everything was sorted. They really did more than expected to make sure I was happy with everything. I really appreciate their outstanding service and assistance.
Booking issue resolved
I had a bit of trouble with my booking at the carpark at first, but it turned out alright in the end. An agent got in touch and sorted everything out quickly. They were really professional and helpful, so I'm happy with how things turned out. I might give them another go next time I need parking.
Airport parking service
I was a bit gutted at first when I couldn't find a contact number at the airport, but I was really chuffed with how quickly they got back to me and sorted out updating my car details before my flight.
Lounge booking at Heathrow
I booked a lounge at Heathrow for my son and his partner, but couldn't access the confirmation email because of a computer issue. I contacted the helpdesk at Sky Parking Services, and was pleasantly surprised when they responded in less than 24 hours. They not only sent the confirmation email again quickly but also gave me extra information to make sure I had everything I needed. The response was amazing, really fast, and I'm really happy with the service I received. Thanks to the efficiency of Sky Parking Services, disaster was averted!
Quick and efficient service
The parking service was absolutely fantastic. Right from when I booked, the communication was spot on and on time. The staff were really professional and polite, which made everything super easy. And the prices were really good compared to other places nearby. I'll definitely be using this service again next time.
Terrible parking service
Yeah, so we decided to try out this parking service and you won't believe what happened. When the driver came to pick us up, he was actually on his phone while driving! It felt really unsafe and unprofessional, I mean, seriously? And then, when we got back from our trip, it took ages for them to pick us up from the airport. Can you believe that our car had been driven 4 miles and was totally filthy inside and out? They assured us it would stay in one place, but that clearly wasn't the case. Really not happy about the whole experience, definitely won't be using them again, that's for sure!
Airport parking service review
I recently used an airport parking service for my family holiday at London Gatwick, and to be honest, it was a bit of a nightmare. When we got back late at night, I was shocked to see my car covered in bird poo and other mess, which wasn't really the welcome back I was hoping for. The next morning, I could see that my car wasn't just a bit dirty - it was absolutely caked in tree bits, bird poo, and even some cat paw prints. It was so frustrating, especially as I usually take really good care of my car and had only cleaned it two days earlier. It looked like they'd parked my car under a tree that just kept dropping stuff all over it. On top of that, I couldn't park in the main car park because I had a roof box on my car, but that's not really the parking service's fault.
When I checked my trip computer, I was shocked to see that my car had been driven 11.5 miles while it was supposed to be safely parked up. And, to add insult to injury, they'd even unplugged my dash cam (without asking!) and taken my car for a spin for no good reason. I was not impressed at all.Airport lounge booking amendment
I recently had some issues trying to change my airport lounge booking with Sky Parking Services. I sent two emails and used the 'contact us' form on the website, but didn't get any response. This lack of communication meant I couldn't update my booking for a flight time change by the airline. What was really annoying was that there was no contact number to call for immediate help. As a customer, I expect a certain level of responsiveness and efficiency from service providers, especially when unexpected things come up. Unfortunately, my experience with Sky Parking Services didn't meet these expectations, and I was left feeling frustrated and unable to solve my problem quickly. I hope they can improve their customer service in the future to prevent similar situations for other customers.
Meet and Greet airport parking
I recently gave the Meet and Greet airport parking service a go, and I have to say it was a breeze. The drop off spot was super close to the terminal, so getting there was a doddle with no hassle at all. The team there were dead nice and really switched on, and the office was spotless and looked after. I really liked being able to just hand over my keys and let someone else park up my car, it took a load off my mind for the trip. All in all, it was a top way to kick off and finish my holiday with this service. Cheers!
10-hour Flight Nightmare
I had a nightmare situation coming back from a long flight when I found out the parking service I booked was on strike. After a exhausting journey, the worst thing was being stuck at the airport and being told to figure out my own way home. I had to really push for them to sort out an Uber for me. I was left feeling so annoyed and let down by the company's lack of customer service and communication. And on top of that, I still haven't got a refund. I definitely wouldn't recommend using this service.
Overpriced airport lounge voucher
I wouldn't recommend getting a voucher for an airport lounge from that service - it ended up being more expensive than if I had just booked it myself. It really felt like a rip-off and a total waste of money. I'll definitely steer clear of them in the future.
Voucher for discounted parking
I bought a voucher for cheaper parking from a different website not long ago. But when I tried to use the voucher, I didn't get the discount they said I would. The fine print told me to get in touch with the parking company to sort it out. I tried contacting them, but it's been over a week now, and I still haven't heard back from them. The lack of communication and them not sticking to their promise of a discount has really annoyed me. So, I've made up my mind to find somewhere else to park in the future.
Cancelled booking refund
I had to cancel my booking with this parking service because of something unexpected, but the refund process was actually really quick and efficient. They sent me an email on the same day to confirm they processed the refund. It's nice to know there are companies out there that care about their customers and can still give great service when things don't go as planned. This whole thing made me think highly of them, and I'll definitely think about booking with them again next time.
Parking
I am extremely disappointed with my experience with Skyparking.co.uk. Despite booking a 4-day parking service at Birmingham International Station and paying in advance, I was unable to use the service as the contact information provided by the company was non-existent. The telephone numbers provided, 08393531338 and 0330 1133 200, did not connect me to any valid line, and my email to the company went unanswered.
This is an unacceptable level of customer service, and I strongly suspect that Skyparking.co.uk is operating a fraudulent business. It is alarming that they are able to accept payments and make bookings without providing valid contact information or responding to customer inquiries.
I urge anyone considering using Skyparking.co.uk to exercise caution and consider alternative parking options. I also encourage those who have had similar experiences to report them to the relevant authorities to prevent others from falling victim to this type of scam.
In conclusion, my experience with Skyparking.co.uk was a complete letdown, and I would advise others to avoid this company at all costs.Always Appreciated
What a relief. Excellent work is being done by SPS
Mostly I stuck at Southampton and Cardiff
They made it more comfortable ever to by stopping roaring on roads, wastage of fuel ,time and irrigation is most effective factor
But not now, good services of parking space SpS
Review with most votes
Always Appreciated
What a relief. Excellent work is being done by SPS Mostly I stuck at Southampton and Cardiff They made it more comfortable ever to by stopping roaring on roads, wastage of fu... Read onBy: Sudershan