The AA Reviews

: 21

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95% Would buy here again

Most relevant positive review

  2024-05-21
Tyre repair service
I recently had a bit of a nightmare while riding my motorcycle from Norfolk to west Wales. Just n...Read on
Alexa Walker

Most relevant negative review

  2024-03-16
Family cover
It was just awful, you know? We got family cover to feel secure, but when my daughter's car ...Read on
P. Smith

Review with most votes

  2017-04-15
for cars under one roof
Nowadays everyone needs car for their daily routine work and they want to use it everyday :) but ...Read on
Doyle

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    Tyre repair service

    I recently had a bit of a nightmare while riding my motorcycle from Norfolk to west Wales. Just near Peterborough on the A47, my front tyre got torn, forcing me to pull over at a tricky blind bend on the road. Luckily, the breakdown service arrived swiftly within 25 minutes of my call. The guy, Christian, was not just quick but also really reassuring, polite, and friendly. In a tense situation like that, his calm and professional attitude really helped. Christian went the extra mile to keep us safe by even calling the police to control the traffic and prevent any further accidents. He found a new tyre and towed my bike to a nearby repair shop. Thanks to his quick work and great service, I was soon back on the road. I can't thank Christian enough for his amazing help during this unexpected and tricky situation.


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    Emergency roadside assistance

    In the last few months, we've had to call for emergency roadside assistance from the company twice while towing our caravan. Both times, they provided quick and efficient service. They kept us updated on when they would arrive, even when there were small delays, which we really appreciated. The incidents happened over a bank holiday, but the engineers who came were experienced and swiftly identified the problems. They were polite, efficient, and very helpful. The first time our engine completely failed and they towed the vehicle along with the caravan back home. The second time, they towed the car to the caravan site and managed a temporary fix to get us back home after the bank holiday. We're thankful for the help we received from the company and would definitely recommend their services.


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    Breakdown assistance and tire replacement

    When things went south and I found myself stuck with a flat tyre in a really inconvenient place, I was so grateful for being part of a roadside assistance service. I managed to move to a safer spot, but sadly, the tyre was beyond fixing. After a quick call, a technician called Christopher showed up in no time with all the necessary tools, including a handy universal wheel gadget. This helped me get home safely with an AA escort. From using the easy-to-navigate AA app to the efficient and professional help from Christopher, I can't fault the whole experience. I really appreciate the fast response and top-notch assistance that got me out of a tough spot. Huge thanks to everyone involved in my rescue.


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    First AA Breakdown Experience

    I had a bit of bad luck recently when my car broke down because of an issue with the crankshaft pulley. It was the first time I had to call for help from my AA breakdown cover, and I have to say, it turned out to be a decent experience. The mechanic, Steven, who came to help me was really great. He knew his stuff, was friendly, and made sure to explain everything about what was going on with my car. He tried his best to fix the problem there and then but it ended up being a bit more serious. In the end, he had to tow my car back home and made sure everything was sorted. I can't fault the service from Steven and the whole experience, even though breaking down was quite stressful.


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    Roadside assistance service

    The service was good, the person helping us gave us some useful advice. But we were a bit let down when the company didn't get back to us later. The trip home was tough, especially for us being older, but we were really grateful for Gavin's help.


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    Car breakdown assistance

    The person who came to help us was called Sam and he was absolutely brilliant! He arrived right on time and was so friendly, helpful, and really knew his stuff. I reckon he did a cracking job and I'm chuffed it was Sam who came to lend a hand. Cheers, Sam! 😊👍🚗


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    Breakdown assistance service

    I had a breakdown on the M1 motorway recently and I just want to say how grateful I am for the amazing service I received from the breakdown assistance team. Adam, the technician, came out within an hour and was so polite and really knew his stuff. He took the time to explain exactly what was wrong with my car and I felt so much better after hearing his explanation. Adam even talked me through the alternator issue and how it was affecting my car – it was really impressive. Thanks to their quick response and professional service, my car is now back on the road and running perfectly. I wouldn't hesitate to recommend their breakdown assistance service to anyone who needs it.


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    Water pipe repair

    Recently, I had a problem with a damaged water pipe in my car which was causing it to overheat. Fortunately, I had a great experience with the mechanic who came to help me out. His name was Nick and he was not only really nice but also very good at his job. Nick quickly figured out the issue and managed to fashion a temporary pipe using materials he had with him in his van. This quick thinking and resourcefulness meant I could get back on the road and make it to a garage for proper repairs. I was really impressed with Nick's professionalism and knowledge, and I would definitely recommend his services to anyone who needs help with their vehicle.


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    for cars under one roof

    Nowadays everyone needs car for their daily routine work and they want to use it everyday :) but insurance of the car and anything related to car is also very important :) so there is a company called THE AA who provide and facilitate with their customers with insurance of the car :) that without any fear you run your vehicles on roads and stay safe and their rates are very reasonable because their first priority is to satisfied their members :) so thats why day by day their members increase on a large scale :) so if you want any ideas they give you the perfect ideas for your vehicles :)


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    Emergency tyre assistance in Huddersfield

    I had a flat tyre in Huddersfield recently and it couldn't be fixed, so I had to call for help. The AA sent a really nice mechanic called Jack who knew what he was doing and got to me quickly. He put a temporary tyre on and took me to Quickfit for a new one. When we found out it would take three hours, Jack offered to take me home and then come back to finish the job. The AA's service was amazing and really helped me out when I was stressed. I would definitely tell others to use them if they need roadside help.


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    AA recovery service

    I had such a great experience with the AA recovery team! The night before, I got really poor service from another AA partner. But then, the next morning, Jordan from AA showed up and he was absolutely fantastic. He did his best to diagnose the issue with my car on the spot, but unfortunately it needed more work. So, he ended up towing my car to the garage.


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    Recovery service experience

    I recently had an experience with a recovery service company. Sadly, the person who came to help me was really rude and unprofessional. He used inappropriate language and blamed me for parking in a dangerous spot, which wasn't my fault. I felt really let down and disrespected by the whole thing. Because of this, I've decided not to carry on with my membership with the company.


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    Emergency roadside assistance

    I was in a right pickle on the road and needed help ASAP, so I rang up for emergency assistance. To my relief, a really helpful person came along within 20 minutes and gave top-notch service. This guy, let's call him Andrew, was so nice and did everything possible to sort out my problem quickly. He even sorted out a new tyre for me and got a mobile fitter to come to where I was. I couldn't have asked for better help when I needed it most.


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    Emergency roadside assistance

    The technician did a fantastic job fixing my girlfriend's taxi when it broke down on the way to the airport. Jake Hall really saved the day, coming quickly and not giving up until the car was fully fixed. He was friendly, professional, and really went the extra mile to figure out the problem. I can't thank him enough for his hard work and for making a potentially stressful situation much easier to deal with. Big shout out to Jake Hall for being a true hero!


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    Family cover

    It was just awful, you know? We got family cover to feel secure, but when my daughter's car got hit and couldn't be driven, AA wouldn't help without the other driver's info. They just don't seem to care, they keep saying the same things over and over without any sympathy. The customer service is just terrible!


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    Emergency roadside assistance

    I just wanted to say how grateful I am for the amazing service I received when my car broke down. It was really quick, they arrived in less than 20 minutes and were so helpful. The guy who helped me was not only fast and efficient but also really understanding and answered all my questions patiently. He fixed the problem in no time at all. I couldn't have asked for a better experience, the service was really top-notch!


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    Quick and Cost-Effective Quote

    I got in touch with customer service the other day because I saw that my renewal price had gone up by quite a bit. The person I spoke to was really helpful and gave me a quote that was much cheaper than what I was paying before. I also decided to add another service, but even with that extra cost, the total price was still nearly £30.00 a month less than before. I'm really happy with how helpful they were and how much money I'll be saving.


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    Rescue on A5

    Tom was an absolute lifesaver when I was stuck on the A5 on my way to a 50th birthday party. He not only got me to the nearest garage, but he also made sure I got home safely at midnight on a Saturday. I cannot thank him enough for his unbelievable customer service. Tom, you are a legend!


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    Car breakdown assistance service

    I had a great experience with the breakdown assistance service recently. Travis, a professional, came to help me when my car broke down suddenly. He arrived quickly and was really friendly. He explained everything he was doing in detail and quickly replaced my old battery with one he had in his van. I felt so relieved and grateful for his expertise. I am very happy with the service and would definitely recommend it to others.


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