Clinique Reviews

: 20

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60% Would buy here again

Most relevant positive review

  2024-05-02
Skincare products
I've been a loyal customer of this company for almost thirty years. Their skincare products ...Read on
james

Most relevant negative review

  2024-05-15
In-store makeup service
I had a makeup service appointment in-store recently and it was really disappointing. Even though...Read on
Miller

Review with most votes

  2024-06-02
Mother of the Bride make over
I had booked in for a make-up appointment at a department store's make-up counter for my dau...Read on
Elizabeth Simpson

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    Wonderful Products

    Nice selection on Clinique for skincare and cosmetics. I bought some of their skincare and cosmetics. Clinique offer skin care products for customers exceptional quality beauty. Ever since I've been using Clinique products for my skin and body, it has really made a difference to my skin, I feel clean and healthy now.

    If you are looking for the perfect skincare products for you, one of the companies you might want to patronize is Clinique. They focus on helping people to rewrite the future look of their skin. They put in a lot of effort and hard work to produce products that would make the skin of their customers to look young.

    Clinique goal is to help their customers find the products that are the perfect fit for their skin, health & lifestyle. Clinique claims to be one of the rapid developing mineral beauty companies in the world with innumerable collections of beauty products that can brighten your skin and give your skin creamy, smooth textures without any stress.


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    Clinique stick deodorant discontinued

    I've been using the Clinique stick deodorant faithfully for more than twenty years. It's always been my top choice because it works well and has a gentle formula. However, I'm really disappointed that all of a sudden, it's nowhere to be found on the shelves. I've tried to figure out if this is just a temporary issue with the supply or if it's been permanently discontinued, but I haven't got any clear answers. Clinique, I've been a loyal customer for so long, so I'm asking you to please give me an update on when the men's or women's stick deodorant will be available again. Your response will really help me decide whether to start looking for a different brand or wait for your product to come back in stock.


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    Anti-redness foundation

    I live in a really remote area, so finding what I need can be a bit tricky. That's why I decided to try online shopping. Yesterday, I ordered some anti-redness foundation and, lo and behold, it arrived today! I was absolutely gobsmacked by how quickly it got here. I could even track my order all the way to my door for free - no extra delivery charge, just the cost of the item. The service was top-notch and I couldn't be more pleased with the whole thing. Massive thanks for such a brilliant service!


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    Purchased skincare products

    I've just bought some skincare products for my daily routine and I have to say, I'm really impressed with how good they are. The cleanser made my skin feel fresh and clean without leaving any residue, and the moisturiser kept my skin nice and hydrated all day long. I also gave the serum a go and I definitely noticed a big difference in how smooth and healthy my skin looked. All in all, I'm really happy with my purchase and I'll definitely be using these products again in the future.


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    Mother of the Bride make over appointment

    I had booked in for a make-up appointment at a department store's make-up counter for my daughter's wedding. Unfortunately, the appointment got cancelled last minute because one of the staff members had tested positive for Covid-19. I asked to reschedule, but didn't hear back from them. So, I went to a different store instead and was really impressed by the service I received from Elaine. She really went out of her way to make sure my make-over was perfect, even with a few interruptions. I ended up spending more money than I intended because the service was so great.


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    In-store makeup service

    I had a makeup service appointment in-store recently and it was really disappointing. Even though I had booked it beforehand, the staff at the beauty counter didn't seem very happy to help me from the moment I got there. She kept questioning my appointment and didn't look pleased to be there at all. It felt like she was doing me a favour rather than doing her job as a beauty consultant. Also, at the end of the appointment, she tried to get me to buy the products she used on me without offering any samples to try at home first. I think good customer service should be friendly, helpful, and accommodating, but none of these were shown during my appointment. Overall, it was unprofessional and made me feel unappreciated as a customer.


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    Recent order during Black Friday sale

    I've been a loyal customer for more than 5 years now and every time I've placed an order, it's been a positive experience. The products are always top-notch and never let me down. I recently ordered some items during the Black Friday sale and everything went without a hitch. The products arrived swiftly and were well-packaged, no damage at all. I really value the consistent and reliable service that's always provided.


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    Skincare products

    I've been a loyal customer of this company for almost thirty years. Their skincare products are a key part of my daily routine and I'm really pleased with how they work. Whenever I've had any problems with customer service, I just go on live chat and they usually sort things out quickly. I don't get why there are lots of bad reviews because my own experience has been absolutely brilliant.


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    skincare products

    I popped into the shop not long ago and was met by a not-so-friendly staff member who really made my visit less enjoyable. Their customer service skills were seriously lacking and they just didn't seem very welcoming. When I'm spending my money somewhere, I expect a certain level of service which was definitely missing on this occasion. I won't be going back there again.


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    Skincare products

    I ordered some skincare products from this company and was really looking forward to trying them out. Unfortunately, after getting a confirmation email straight away, I didn't hear anything for five days. Just as I was starting to get a bit worried, I got an email saying they couldn't fulfil my order and would be refunding my money. I was left without the skincare products I wanted to try, and I was so disappointed that it took them so long to let me know. It all felt a bit unprofessional and I ended up without the products I wanted.


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    Birthday gift purchase

    I wanted to treat myself to a birthday gift and decided to give a new product a go. I contacted customer service a few times, but it was a disaster! The first time, they gave me the wrong information. Then, the second time, they told me it was too late to receive my gift. Can you imagine? Eventually, after a third attempt, they apologised and assured me that my gift is now on its way. The products are great, but the customer service leaves a lot to be desired.


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    Refund issue

    The customer service was terrible, they lost my parcel and didn't even try to fix it. I had to ask for a new order with a long wait, and all they offered was to cancel instead. They didn't bother to follow up or try to make things right, just gave me a slow refund and cancelled my order. In the end, I decided to go somewhere else for my business.


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    "Haven't got my stuff"

    I ordered this really cool makeup thing online but it still hasn't arrived. I got in touch with the customer service and all they sent me back was a generic message saying it's still being packed. Seriously, how long does it take to pack some makeup? Their service is really disappointing, I definitely won't be ordering from them again.


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    Light honey airbrush foundation

    I'm really upset that they are no longer making the light honey airbrush foundation from that brand. I've been a loyal customer for years and that product was perfect for my skin tone and coverage. Now they've replaced it with "02 medium" which just doesn't work for me at all. I also tried the "even better" cn 20 fair, but it didn't meet my expectations either. It's annoying that a brand I trusted keeps getting rid of products that I loved. So, I guess it's goodbye Clinique.


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    Overpromised free gift

    I bought something the other day and was supposed to get a free gift because I spent a certain amount. But when my order came, the free gift wasn't there. I'm really disappointed and feel like this well-known company has let me down. It's not right that they would trick people into spending more by promising something and then not giving it. This is false advertising and they need to fix it right away.


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    Eyeshadow palette purchase

    I was really disappointed with my recent purchase at the cosmetics store. I got an email confirming my order but the item never actually got sent out. When I got in touch with customer service to find out what was going on, they told me that the delivery company had lost my order. But I'm finding it difficult to believe that, especially because the payment is still pending in my bank account. The customer service person said they would send out a replacement order with express delivery, but I'm not sure if I can trust that. In general, I would suggest being careful when buying from this store.


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    Moisturizer, eye cream, cleansing balm, and face wash

    I bought some products from this brand not too long ago and it was a total disaster. I got myself a moisturiser, eye cream, cleansing balm, and face wash, hoping they would help me step up my skincare game. But instead of getting that radiant glow, my skin had a complete meltdown. It got all rough and bumpy like sandpaper, puffed up, went all red, and I even ended up with Milia. It was a major let-down, especially since I'd heard such good stuff about this brand. Turns out, it was nothing short of a skincare nightmare for me.


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    Sun Gel product purchase

    I recently bought a sun gel from a brand I've been loyal to for years. Sadly, the new product I got was much smaller than I expected and way more expensive. As someone who's been a loyal customer for a long time, I feel let down and disappointed. I've always expected top-notch products at reasonable prices from this brand, but this experience has left me feeling unsatisfied and ripped off. I really hope this isn't a sign of things to come, as it might make loyal customers like me think twice about buying from them.


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