CoverCloud Reviews

: 20

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90% Would buy here again

Most relevant positive review

  2024-05-25
iPhone insurance purchase
I've been with this insurance company for a good few years, mainly for my daughter's iP...Read on
Millie

Most relevant negative review

  2024-03-16
Claim process frustration
I found dealing with Cloudcover's claim process really annoying. When I first got in touch w...Read on
sofia

Review with most votes

  2023-12-25
Been with them for years
I really like this company a lot! Colin is incredibly helpful and really pleasant to chat with. I...Read on
ray

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    Lost iPhone insurance replacement

    I recently had to claim for a lost iPhone, and I have to say, the whole process went really smoothly and efficiently. I lost my iPhone 14 Pro Max on the 10th, and by the 16th, I already had a replacement from the company. Everything was all done online, from sending in the necessary documents to getting the claim approved without any delays. They sent out the replacement phone on the 15th, and it arrived the very next day. I was pleasantly surprised to see that the replacement phone was in perfect condition, with the battery health at a full 100%. All in all, I'm one satisfied customer and really appreciate the quick and hassle-free service that the company provided.


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    Phone insurance

    CoverCloud is doing a nice job. If you have ever been victim of phone theft or loss, you would understand the point and may even appreciate CoverCloud the more. The deep interest for phone insurance came after I lost phone to theft and if I had insured it, I wouldn't have had anything to worry about. After the incident, I had to seek the services of insurance company who cover mobile devices. Great to have been associating with CoverCloud who I indesceibe as best in insuring mobile devices and gadgets. Today, all of us in the family have our phones and gadgets under CoverCloud insurance and it's been a big relief for us. Kudos to CoverCloud.


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    Ebike insurance

    So last year in February, I treated myself to a really cool ebike. Unfortunately, it got pinched just a few weeks after that! I was in a total panic because it cost me a fortune. Luckily, I reached out to this fantastic insurance company and they were an absolute godsend. They handled my claim swiftly and I had a new bike delivered in just about 2 weeks. And not only that, they were incredibly kind and helpful every time we spoke. I'll definitely be sticking with them for my insurance needs because they're simply top-notch!


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    Insurance policy

    I've just bought an insurance policy from this company and I have to say, the whole thing was really easy to do. The website was simple to use, and I could enter all the info I needed without any problems. I did make a little mistake with the numbers, but I was pleasantly surprised when someone from the company gave me a call to fix it and help me out. Their personal touch and eagerness to help made me feel like a valued customer. All in all, I was really happy with the customer service I received.


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    iPhone insurance purchase

    I've been with this insurance company for a good few years, mainly for my daughter's iPhone cover. I've always found it really easy to get a quote from them using their website, which is super easy to use. It only takes a few minutes to get everything sorted, which is great because it saves time and stress. I'd definitely suggest this insurance company to anyone looking for good gadget cover.


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    Gadget insurance review

    CoverCloud has a great selection of insurance options priced competitively. The customer service is excellent, providing prompt and helpful responses to any questions. I got tailored advice that saved me money by simplifying my insurance for all my devices. The website is easy to use and overall, it's definitely a winner for me!


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    iPad insurance

    My iPad is like my best mate, I can't go a day without it. That's why I wanted to make sure it was looked after in case anything happened. I found this brilliant website that provided insurance for my iPad, and I was really pleased with the service. The website was really simple to use, I found what I needed in no time at all. The price was spot on too, so I knew I was getting a good deal. I'll definitely use them to protect my other gadgets in the future, they're just top-notch!


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    Insurance policy purchase

    I've just got myself some insurance with CoverCloud and honestly, I was so impressed with how helpful and attentive the customer service team were. They were always on hand to answer any questions I had and sort out any issues. The longer you're with them, the cheaper your policy gets, which is a nice little bonus for sticking around. I couldn't be happier with the service I've received. Big shoutout to the team at CoverCloud for their top-notch service!


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    Renewal process feedback

    My experience renewing with CoverCloud was so easy and user-friendly. They laid out all the options really clearly, so I could make a smart choice. The font on their website was nice too, which made the whole process more enjoyable. The renewal price they gave me was really good compared to other insurers I've seen. Even though I haven't had to claim with CoverCloud yet, I trust they'll take good care of me based on the great service I've had so far.


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    Phone insurance

    I've been a customer with CoverCloud for more than 4 years now and I recently renewed my phone insurance for another 2 years. In that time, I've had to make two claims and each time it was really straightforward and stress-free. I'm really satisfied with the service and I plan to stick with them in the long run. I looked into other options but CoverCloud definitely offers the best bang for your buck.


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    Laptop cover purchase

    I bought a laptop cover that was a breeze to set up and came with clear info on what it protected in easy-to-understand terms. I haven't needed to claim anything yet, but I'm pleased with the product up to now. Cheers.


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    Saving money

    I absolutely love how much money I'm saving with this insurance! My phone company had been overcharging me for years with their expensive insurance that I never even ended up using. Thanks to this place, I'm now paying a much fairer price for the coverage I need.


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    iPhone 12 Pro insurance claim

    My experience with the insurance provider was generally good. They were reliable and took my claim seriously when my iPhone 12 Pro needed replacement. Although they couldn't fulfil the claim, they quickly gave me another phone as a replacement, which I was really happy with.


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    Claim process frustration

    I found dealing with Cloudcover's claim process really annoying. When I first got in touch with 'the Davies group', it wasn't a great experience - the people who answered the phone didn't seem very interested. Even though I sent all the documents they needed straight away, my claim still took ages to move forward. Eventually, I decided to get my phone fixed somewhere else because of all the delays.


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    Mobile phone insurance

    I've had this phone insurance for my family's phones for ages. It's really easy to add new phones and they're great at sorting out any damages.


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    Easy insurance purchase

    I thought the insurance company's service for buying insurance was really good. The prices were fair, and it was easy to set everything up. I was impressed by how efficient and professional they were.


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    Premium increase disappointment

    My insurance bill has gone up this year for no reason. I haven't had any accidents or made any claims, but they still want me to pay 20% more for the same level of cover. It's just not fair - the insurance companies shouldn't be trying to make a quick buck like this. They need to think about how they treat their customers and start giving rewards to those of us who stick with them, instead of slapping us with random price increases.


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    My renewal

    Renewing was really easy and quick. I didn't need to upload anything new because my things were already insured.


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    Been with them for years

    I really like this company a lot! Colin is incredibly helpful and really pleasant to chat with. It's brilliant that there are real people behind everything, not just robots. Getting things set up and maintaining my cover is super easy, and the price is really good too.


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