Esure

All reviews

Esure

50% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

D
Daniel Mcgraw
I bought two insurance policies from the esure and after comparing their packages and plans to other well-known insurance giants, I must say - esure is the best I got! I have been searching the i...Read on
R
Robert Andrei
If you don't want stress, loosing time and headache I will advise to pay extra and go for a company that respect and help there clients when are in need. I hope you will learn from my experience an...Read on

All reviews (2)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Esure is indeed, one of the largest insurance company in UK

    I bought two insurance policies from the esure and after comparing their packages and plans to other well-known insurance giants, I must say - esure is the best I got!
    I have been searching the insurance companies online alot. Esure did a great job as assisting me on what I need and how much convenient price I can pay. They helped to get a deal which I cannot refuse.
    So I was just looking car insurance earlier but I bought two, one is car and another is home insurance.
    It was overall good experience with their team.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Car insurance

    If you don't want stress, loosing time and headache I will advise to pay extra and go for a company that respect and help there clients when are in need. I hope you will learn from my experience and take the right decision. Last night my BMW catalyst was stolen in one minute, witnessed by my neighbours who called the police straight away. Four police cars arrived. The police officer checked my car and asked me to start the engine. They told me that there was definitely the catalyst stolen, but to be aware that other damages could be caused as they use an electric saw. This insurance company refused to have a look on my car! What if there is petrol Leak or any other danger? They assumed that there is only the catalyst and made me wait up to 7-10 working days until the cat arrives and then they can pick up my car and have a look for any possible damages. They can only give me a substitute car when my car arrives at the garage. The ridiculous situation doesn't end here: instead of providing me a similar car as I have an estate, business BMW, they want to give me a Ford-K or Nissan Micra, which are impossible to be helpful in this situation, as I work in painting and decorating and need a similar size car, not the smallest car!!! How am I suppose to make a living if they make me wait for the substitute car up to 10 days and who will be responsible if the car have other unknown damages that will be a possible Hazard?


Others also viewed

The AA brand logo for reviews of insurance providers, products and services
The AA
1 reviews

Cars and other vehicles are pretty important in everyday life. You might need your motor or automobile for work. If that is the case, you want it t...

Confused.com brand logo for reviews of insurance providers, products and services
Confused.com
2 reviews

Your car might be one of the most valuable and most prized possession. And because it’s an item that some people use every day, the chances o...

ProtectYourBubble brand logo for reviews of insurance providers, products and services
ProtectYourBubble
1 reviews

Are you looking to insure your mobile phone from theft? Are you a student that regularly loses your possessions and hoping to find an insurance com...

Simple Landlords Insurance brand logo for reviews of insurance providers, products and services
Simple Landlords Insurance
1 reviews

If you rent out your house as a landlord to tenants you will want this construction to be well protected. You don’t want to be getting in a m...

Esure

It is only natural that you want your car and home well insured. They are both  important and expensive and it’s hard to do without. Ensure offers different kind of insurance policies for your car and home. But are they the best choice? Other customers that have already taken out an insurance policy at Esure can tell you that. Their hands-on experiences can tell you all about their policy, premium, cover and customer service. Read their customer reviews to find out if Esure is the best insurance company for your situation.

About Esure
Esure is internet and telephone based and situated in Reigate, Surrey. Other offices are located in Manchester and Glasgow. The company was founded by Peter Wood in 2000, who wanted to create a streamlines process of taking out car insurance and home insurance. Later he also added pet insurance and travel insurance. Within 5 years, Esure became one of the largest insurance companies in the UK. Esure is a sponsor of ITV National Weather Bulletin.

 

Services of Esure
As mentioned above, Esure gives out car insurance, home insurance, travel insurance and pet insurance. The car insurance and home insurance are their main insurance policies. Their car policy iffers legal liability, cover when the insurance holder is draving another car, wind screen cover and more.  If you and your partner have several cars, you can get a discount as long as both cars and car owners are registered on the same address. Their home insurance is subdivided into building insurance and content insurance. These include home emergency cover, personal possessions cover, family legal protection, pest cover and annual travel insurance. Taking out an insurance policy is easy. You can do that by filling in a form online. The same goes for making a claim.

Complaints, compliments and tips for Esure
 If you have a complaints about Esure, you can visit their Complaints Management page on their website. There you can find several telephone numbers that you can call to and they claim that most complaints can be taken away with just one call. You can also write them a letter or email via the email address and postal address that can be found on their website. If all fails, they refer to the Ombudsman for further investigation.

Experience with Esure
Do you have any experience with Esure yourself? If you do, would you be willing to tell us about it? Share with us your customer review with your experience, opinion or complaint. And of course you can also leave a compliment or tip. Let us and them know what you think about them. Your review can help them improve and can help others decide whether Esure is the right insurance company for them or not.

Read what customer reviews have to say about Esure. What are the opinions on premiums and cover and experiences with customer service and complaints?

Before taking out insurance
Firstly, before you take out insurance, you should consider answering the following questions. If the insurance company is an independent agent or an insurance company?

Secondly, you should research the company's history and reputation. And reading online reviews is a way to find out more about their consumer satisfaction.

Thirdly, you should also look into the insurance companies’ financial strength to be sure that they can cover your claims!

Fourthly, always looking into the coverage of an insurance policy. Make sure that what you need is what you get!

Fifthly, analyze and compare the price of an insurance policy. Whether you are taking out a home or health insurance, there is always a cheaper and (not always) a better option.

Finally, there are more things to consider before taking out insurance; matters as the ease of doing business like getting claims approved.

Also, if you are looking for reliable insurance companies, you can have a look at the following company or companies that have positive review scores on BritainReviews: