Esure Reviews

: 25
76% Would buy here again

Most relevant positive review

  2024-05-27
Affordable insurance cover
Esure gives good prices and the cover they provide seems right for what I need. Setting up online...Read on
Harvey Gray

Most relevant negative review

  2024-04-10
Renewal policy date error
I tried to renew my insurance policy on your website recently, but ran into a problem that was qu...Read on
Lily Scott

Review with most votes

  2018-03-23
Esure is indeed, one of the la
I bought two insurance policies from the esure and after comparing their packages and plans to ot...Read on
Daniel Mcgraw

Reviews (25)

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    Esure is indeed, one of the largest insurance company in UK

    I bought two insurance policies from the esure and after comparing their packages and plans to other well-known insurance giants, I must say - esure is the best I got!
    I have been searching the insurance companies online alot. Esure did a great job as assisting me on what I need and how much convenient price I can pay. They helped to get a deal which I cannot refuse.
    So I was just looking car insurance earlier but I bought two, one is car and another is home insurance.
    It was overall good experience with their team.


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    Motor insurance policy error

    I bought a motor insurance policy not long ago and accidentally paid for the whole year upfront instead of spreading it out monthly. But when I got in touch with the customer service person at the company, she was really great and sorted out the mistake quickly. She walked me through setting up a new policy with monthly payments, making sure everything was fixed without any trouble. I have to admit, I was pretty impressed by how professional and competent they were, and I'd definitely suggest their insurance services to anyone who needs them.


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    Car insurance purchase

    So, I was searching for car insurance and came across this place that checks your driving record and then offers a price tailored to that. I reckon that's pretty neat, because why should I fork out more just because others are reckless drivers, you know? And let's not even go there with how some places hike up prices just because you drive an electric car - that's not right at all! So, yeah, I went with the quote from this place because they don't indulge in all that unfairness. Thank you!


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    Car insurance purchase

    I bought car insurance from this company because they had the best deal for a comprehensive policy. Unfortunately, I had to return my car only four days later due to personal reasons. Esure then surprised me by giving me a full refund without any issues. I really didn't expect such great customer service, but I was really happy with it. It just goes to show that they really care about their customers and will do whatever it takes to make sure we're happy.


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    Affordable insurance cover

    Esure gives good prices and the cover they provide seems right for what I need. Setting up online was simple and the price I paid was fair. But the real proof of their service would be if I needed to make a claim, which hasn't happened yet.


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    Online purchase with customer service interaction

    I did most of my shopping online but had to get in touch with customer service for help. The girl I spoke to was really nice and helpful. She made the whole process easy and pleasant. I wish I could remember her name because she's such a great help to the company.


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    Insurance policy

    The whole process of getting insurance was pretty simple. However, I had a bit of a hiccup when I kept getting kicked back to start a new quote every time I tried to make a payment. It was really irritating, but thankfully, the next day when I gave it another shot, the payment went through smoothly. I reckon it might have been a dodgy internet connection causing the problem, but all's well that ends well.


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    Car insurance purchase

    I was on the hunt for car insurance and surprisingly this one didn't try to overcharge me like all the rest. Thank goodness I stumbled upon this insurance company just in the nick of time because they made the whole purchasing process an absolute breeze. The price was fair and the individual I chatted with was so friendly and helpful. I couldn't be happier with my decision to go with them!


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    Car insurance renewal

    I went on a comparison website to see how much it would cost to renew my car insurance, and I was really happy to see that Esure had the best price. It was so easy to just click on the link and buy the insurance straight away. The whole thing was smooth and stress-free. I had a really good experience with Esure, right from the beginning to the end.


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    Insurance purchase

    Buying insurance was really straightforward. I found it super easy to get everything done on the website without any problems. The info they gave me was really clear and there weren't any sneaky costs or surprises. I liked how simple it all was and I felt sure that I'd made the right choice going with this company for my insurance.


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    Expeditious policy purchase

    The experience of buying a policy was really quick and easy because I could just click through from a comparison site without any hassle. But I got a bit bummed out when I couldn't sign up for a new account while logging in. It left me confused and annoyed when I tried to get back to look at my policy. I had to wait until office hours to chat with someone and get it sorted out.


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    Affordable insurance

    Buying insurance was really straightforward and I managed to get a great deal for my car. The only hiccup I had was changing my phone number because my wife got involved and accidentally put hers in instead. It was a bit annoying, but overall I was happy to have found a reliable company to take care of my insurance needs.


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    Renewal policy date error

    I tried to renew my insurance policy on your website recently, but ran into a problem that was quite annoying. Even though I inputted the correct renewal date, the system somehow changed it to a later date on its own, and didn't give me the option to change it back. Because of this error, I've been without coverage for three days now, as the policy won't start until that later date. It's really frustrating that there's no option to easily correct such a simple mistake. When I asked about changing the date, I was told I'd have to cancel the policy and start from scratch, and also pay an extra fee. This kind of inflexibility in managing policies is really not customer-friendly at all. All in all, my experience with your services has been quite disappointing.


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    Easy purchase

    Buying stuff was really easy. There weren't any annoying phone calls, which was great. I just had to pay, and that was it - sorted!


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    Insured car, sent wrong docs

    They sent over someone else's details along with mine when I signed up for insurance with them. Then, two months later, I got stopped by the police and discovered I wasn't even properly covered. It was really frustrating!


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    Botched address recognition

    Dealing with this company has been a total nightmare! I attempted to apply for insurance online, but their system couldn't even correctly input my address. When I called for assistance, the agent was completely useless and couldn't fix it either. Due to this issue, they declined to provide coverage, forcing me to cancel the policy. It's a disaster waiting to happen in terms of a data breach. My advice: steer clear of this mess!


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    Insurance policy purchase

    The app was dead easy to use, I could find all I needed in a jiffy. The service was brilliant, they answered all my questions and guided me to the best policy for me. The prices were really competitive and easy on the wallet. Getting the policy documents was quick and no bother at all. All in all, I'm chuffed with how it all went!


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    Quick and easy insurance purchase

    I've not had any problems with my insurance yet. When I signed up, it was really easy and didn't cause me any stress. I haven't had a chance to try out their customer service yet, but overall, it's been a good experience.


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    Car insurance

    I was on the hunt for car insurance and came across this place with some decent prices. I must admit I was a bit hesitant at first because I didn't know much about them, but their website was really user-friendly and had all the details I required. It was a relief to find somewhere that was affordable and straightforward.


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