2GO Software - Overall Rating based on 31 reviews
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Adobe Creative Cloud purchase
The Black Friday deal for Adobe Creative Cloud was really easy to order and it's all up and running now. It's a bit of a pain though that they've started charging an extra 1 EUR for PayPal and you have to wait a whole 24 hours for activation for fraud prevention. On the plus side, Giropay worked a treat with no added costs, although not all banks support it.
Software purchase
I've bought a few things from this company and I must say, I've always been really impressed with the service they give. The website is easy to use and it's simple to find what you're looking for, which makes checking out a breeze. Their team is great at keeping in touch and they've given me some really helpful tips on how to download and activate my products. The prices are good too, especially considering the quality of what you get. I'll definitely be sticking with them for any future software purchases.
Activation key not working
I purchased this program and you know what? The activation key didn't work! It's called Acronis Cyber Protekt and I've just wasted my money on it. I'll never trust this site again!
Software registration and installation
Well, I got this software online and let me tell you, it was a bit of a mission! I've been using Apple products for a long time, but this new system to install the software had me feeling all mixed up. I had to ask my daughter, who's a real tech expert, to give me a hand. Luckily, she figured it out and fixed it for me. So, a big shout out to her! Since then, I've been receiving some really helpful emails from the company, offering assistance with any future buys. Well done, 2GOSoftware!
Bitdefender license purchase
The buying process was so annoying from beginning to end. For starters, the manual didn't match what I was seeing on my screen, so I got really confused. Then, even though I sent a bunch of emails with clear questions about Bitdefender, the replies I got were totally irrelevant, one time they even gave me info about Norton instead. It amazed me how poorly handled this whole thing was. Finally, after a phone call, my question got sorted out, but the whole thing just left me feeling super annoyed and let down.
Software platform transition
Switching from one software platform to another went really well. The seller had competitive prices and the upgrade process was fast and simple to follow. The only small downside was waiting for my old software license to expire before the new one could start working, but that wasn't the seller's fault. Overall, I'm happy with how it all went and the new software platform is doing a great job for what I need.
Antivirus subscription renewal
I've been using McAfee antivirus for two years now and I just found a really good deal on this website for renewing my subscription.
Software purchase
I'm almost 86 years young and I was a bit apprehensive about purchasing software online. However, the tech support team at this company really put me at ease. They walked me through the process and I was left feeling like a satisfied customer. The delivery was super quick, the price was fair, and the service was exceptional. I couldn't have asked for a better experience!
Affordable office software
As someone who has been put off in the past by the high prices of office software, I was really pleased to discover this affordable option that still provides top-notch quality. The software works perfectly for me and meets all my needs as a casual user. The retailers gave me great service from ordering to delivery and even afterwards. I'm absolutely thrilled with my purchase.
Product download
Thank you so much for the great deal on the item I purchased. I had a bit of trouble figuring out how to download it, but thankfully the staff at the store were really helpful and answered all my emails until we got it sorted. I really appreciate your patience with me!
Software purchase for installation
I'm really pleased with the software I bought - it was a great choice at an affordable price. The whole process was super easy, with clear instructions that made installation a breeze. I also found the help centre really useful whenever I had questions. I'll definitely be coming back as a customer again in the future.
Digital license purchase, easy setup
I bought a digital license from this company not long ago, and I must say, it was so easy. I got it around October and only used it in December when I had to renew my online service subscription. The steps were straightforward and I managed to set everything up in no time at all, no bother at all.
Misleading subscription purchase
I felt really let down when I bought the software without being told about the expensive subscription that would last for years. It just didn't seem right, and it made me feel like I'd been tricked and taken advantage of.
VPN and Anti-Virus Software
I recently bought a VPN and Anti-Virus Software from this company. I had an issue with the price of the Anti-Virus Software on my invoice. When I told them about it, they fixed the mistake by giving me the software for free. However, I had already opened the packaging before I noticed the 8 euro price difference. Because of this, I couldn't return the software for a refund. Dealing with the situation was annoying, and in the end, I couldn't get my money back. Even though I didn't even install the new Anti-Virus Software, I still had to pay for it. This whole situation has left me unsatisfied and frustrated with the customer service from the company.
Backup software purchase
I recently bought some backup software from a company for 109 euros, but it wasn't a great experience. When I got in touch with the software manufacturer, they didn't have any record of me or the license the company said they'd give me. I spent days talking to customer service, but it didn't get me anywhere. The company's communication system was a nightmare, just endless emails with no clear way to reply or keep track of the conversation. The download had loads of bugs too, which made me question how well the company knew what they were doing. Even though I asked for a refund, they wouldn't admit they'd made a mistake or give me my money back. It felt like they were making promises they couldn't keep and ended up leaving me 109 euros worse off.
Virenschutzprogramm Abonnement
I recently bought a renewal license for a virus protection software, but the whole process turned out to be really confusing and frustrating. Even though I got a new license, I couldn't figure out how to install the program because it got cancelled suddenly and no one informed me. I had to deal with unhelpful customer service people multiple times before finally being told that I had to pay an extra fee for the product I had already paid for. And to top it all off, I later found out that the same product was being sold for half the price on eBay by 2GoSoftware. This lack of transparency and the misleading information has made me feel like I've been misled and really let down.
My recent software purchase
I got my software really quickly and it was so easy to install, the instructions made sense straight away. I managed to save some money on buying it too which is always a bonus, and I know for sure I'll be coming back as a customer again in the future.
Software activation key purchase
Buying and setting up the software was a proper pain. The instructions for activation on the website were a bit rubbish, and the links weren't working right. After a bit of a faff, I managed to get the software sorted on my computer. But then, only a few months later, it decided to forget the activation key. When I tried to go on the 2GO Software website using the email they sent, I got a connection problem. This meant I couldn't get hold of the activation key, causing a right nuisance just before a big presentation.
License key for security software
The supplier sent the license key really quickly and also gave clear instructions on how to install it. Luckily, I already had the app installed, so adding the key was super easy and it worked perfectly without any issues. I'd definitely recommend this supplier, especially if you're looking for Bitdefender products.
Bitdefender Total Security 5 devices 1 year
I got a Bitdefender code that was supposed to be a seal broken. I was told to enter an identifier in a box, but why? I was already a customer at Bitdefender. I couldn't enter anything there, so I just got a new code from Digital River Ireland and everything went smoothly. However, I received a message from you saying that the code receipt was a seal broken and you can't help with it. Have you ever heard of being customer-friendly? "Money back" seems like an empty promise. Keep it up.
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