bikester Reviews

: 28

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71% Would buy here again

Most relevant positive review

  2024-06-01
Bike shoes that actually fit
As a person who's had a hard time finding bike shoes that fit properly, I was really pleased...Read on
Lee

Most relevant negative review

  2024-04-05
Got a broken bike
I ordered a bike from them and when it arrived, it had issues. I let them know immediately, and t...Read on
Elliot

Review with most votes

  2024-05-16
Recent black Friday bike purch
My new bike that I bought on black Friday finally arrived after a long wait of about a month, whi...Read on
Hunt

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    Sidi Trace 2 MTB shoes

    I recently got myself a new pair of cycling shoes from Bikester and I have to say, I am really impressed with them. The Sidi Trace 2 MTB shoes I found on their website were at a great price, so I decided to sign up and buy them. Ordering was easy and quick, and my shoes arrived in just six days via a tracked courier service with a handy one-hour delivery slot. Their delivery service was so reliable and professional, it definitely made a good impression on me.

    When the shoes arrived, I was happy to see that they were exactly as described and fitted me perfectly. I've used Sidi shoes before, so I was pleased to find that these MTB shoes still have that great 'Sidi fit' that I love. I took some time to set up my SPD cleats right, and ever since then, the shoes have been super comfortable even on long 5-6 hour rides. The quality and performance of the Sidi Trace 2 MTB shoes have really exceeded my expectations, and I'm extremely happy with my purchase from Bikester.

    On top of the awesome products they offer, I have to give Bikester a shoutout for their competitive pricing, great post-purchase communication, and their choice of courier service. The whole shopping experience has been top-notch, and I'll definitely be coming back to Bikester for any future cycling gear I need.


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    Bike accessories

    I have to say, I was really pleasantly surprised by my experience with this online shop. With all the chaos of Brexit and Covid, I was a bit worried about ordering from a German-based shop. However, Bikester proved me wrong by making the process hassle-free for customers in the UK. The delivery did take a bit longer than I thought, but it was still reasonable considering everything going on. The fact that delivery is free over a certain amount is great, and the delivery fee under that threshold is also pretty fair. I did have a little problem with one of the products I bought, but the customer service team sorted it out quickly without any bother. Overall, Bikester has definitely earned its place at the top of my list of online shops to buy from.


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    I got an electric bike that's fancy

    So, I recently bought this really great electric bike from Bikester and I have to say, it's absolutely fantastic! Even more impressive is the fact that it's £500 cheaper than bike prices in the UK - what a bargain! The communication from Bikester in Germany was excellent, they kept me informed every step of the way. It did take a bit of time to arrive, around 15 working days, but that was fine because they had already informed me about the delivery timeline. As for the bike itself, it's incredibly well constructed and really comfortable to ride.


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    Black Friday deal bike

    I recently managed to grab myself a bike for a bargain price on Black Friday. It did take quite a while to actually arrive - a full two months in fact! I mean, that's a pretty long wait, especially with all the Christmas chaos and strikes going on. But, now that it's finally here, I'm really chuffed with it. It was definitely worth the wait, a great deal all round. It seems like smaller orders get delivered much quicker, so I might just give them another go in the future. All in all, I'm feeling pretty satisfied with my purchase.


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    Bike shoes that actually fit

    As a person who's had a hard time finding bike shoes that fit properly, I was really pleased with the pair I bought from that website recently. They not only came quickly but also fit like a glove, which doesn't usually happen for me. My only hiccup was the courier saying they left the package with a neighbour when they actually left it at my front door. Apart from that, I was really impressed with how good the shoes were.


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    Recent black Friday bike purchase

    My new bike that I bought on black Friday finally arrived after a long wait of about a month, which was quite annoying. But when it did arrive, I was happy with how well it was packaged and the quality of the delivery service used. I'm guessing the delay was because of customs problems, especially with imports from Germany lately. The only problem I encountered was that the UPS tracking number they gave me never seemed to work properly, which was frustrating. The company really needs to sort that out.


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    Bicycle parts

    I recently had a go at getting some bike parts from Bikester only to discover they're not sending anything other than bikes to the UK right now because of a system upgrade. This has been happening for, like, 3 months now and it's not clear if it's because of Brexit, as their other European sites are still up and running. It's a bit of a letdown because I used to really enjoy shopping there back in 2022. The prices were way cheaper than in the UK and they had a much bigger range of products.


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    Bike accessories and gear

    I recently bought some bike accessories and gear from this company and, to be honest, I was pretty happy with how things turned out. The website made it simple to place my order, and I managed to snag some good deals on the stuff I wanted. The only downside was the parcel tracking system. There were only three updates during the delivery, and I didn't get any notifications on the actual delivery day. It made me a bit uneasy not knowing when my order would show up.


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    Bike accessories

    I recently bought some bike accessories online and honestly, I was pretty impressed with how it all went down. It took about a week for the items to arrive after I placed the order, but that was no surprise because of customs and all that jazz. The package came in good shape and I could keep an eye on its journey the whole way. The prices were spot on and everything went without a hitch. I wouldn't think twice about shopping on that website again.


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    Bike accessories

    The bike accessories I got from this website were described well and had good prices. Reviews were right, they were good quality and not too expensive. But I was let down by the shipping. It took more than two weeks for my order to come, and I didn't get any updates during that time. Finally, when it did arrive, it was just chucked in a big cardboard box without much thought. Luckily, the items weren't too badly damaged, but it was worrying.


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    Bike accessories

    I have to say, this website is really easy to use. I found exactly what I was looking for without any trouble. The updates on my order and delivery were great, they kept me informed all the way through. When my order arrived, I was happy to see it was quick and exactly as shown on the website. It was a smooth shopping experience and I would definitely suggest it to other bike fans.


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    New bike gear

    I bought some awesome new gear for my bike, but it took forever to arrive because UK customs decided to hold it up. Can't blame Bikester for that, it's all on Boris Johnson.


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    Mountain bike purchase

    I recently bought a mountain bike from Bikester and I'm pleased with how smoothly it runs. The gears are in good working order and the brakes do the job too, although they do make an annoying squeaking sound sometimes. But overall, I'm happy with how the bike performs.


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    E-bike purchase

    I got my e-bike and it was all in working order, really simple to put together. I'm loving the bike, it feels strong and is definitely quicker than my wife's e-bike. It's a good deal for the money.


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    Got a broken bike

    I ordered a bike from them and when it arrived, it had issues. I let them know immediately, and they responded by saying I needed to get a friend to film me riding the bike uphill in order for them to help. They also said I had to pack up the bike myself to return it. Overall, the customer service was really disappointing.


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    Expensive boots

    I bought some fancy boots from an online shop not long ago. But, when they turned up, the tag had been ripped off and there were marks and glue stains all over them. I got in touch with customer service straight away, hoping they'd sort it out. But all they said was to send the boots back in perfect condition, without even saying sorry for the hassle.


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    Serious Gravix Pro Bike

    I bought the Serious Gravix Pro bike back in February-March and I have to say, I'm pretty let down by its quality. The brake cables snapped in April, even though I hardly used it. The switching gear was wonky right from the beginning, causing the chain to keep falling off. Plus, a couple of spokes have already come loose from the rims in just a few months. It's a shame that this £1500 bike from bikester isn't living up to expectations in terms of durability and performance.


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    A new bike

    I've just got my new bike from Bikester and honestly, it was so easy! This is the third time I've bought a bike from them and I just love how they make everything so straightforward. The discounts they offer are great and the best bit is that the bike practically comes already put together. It feels like Christmas morning every time a package from Bikester arrives at my door!


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    New bike parts

    So, I recently got some new bike parts from this shop and it was really great. However, I encountered an issue with my bike's bottom bracket, which was making this irritating creaking sound. I tried various things like greasing it, drying it, and even changing all the parts, but nothing seemed to work. When I reached out to Customer Services for help, they turned out to be completely unhelpful. I sent them photos and videos, followed up multiple times, but still didn't receive any response. Not a great experience at all!


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