Clarks Reviews

: 24
96% Would buy here again

Most relevant positive review

  2024-06-04
Sandals purchase
I just wanted to share how amazing Libby was when I visited the store at Cribbs Causeway. She rea...Read on
evie

Review with most votes

  2022-04-22
Footwear
Very nice and inspiring shoes made and sold by Clark. It is a total "yes" for me. I mea...Read on
Gentry

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    Footwear

    Very nice and inspiring shoes made and sold by Clark. It is a total "yes" for me. I mean that type of shoe one buys and have his or her mind relaxed, knowing you have bought yourself quality shoe, well designed and made to last for long. Clarks is certainly a place that all the above describe and even more. I have personally bought some shoes from the company and the above descriptions were the features, which I enjoyed a lot and still using till date. I have also recommended family and friends to Clarks and everyone who has bought from the company is a happy person. I'm pleased making my footwear from Clarks and I like their business position which stands on quality.


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    Sandals purchase for grandson

    I popped into the shop the other day to pick up some sandals for my 21-month-old grandson. A lovely sales associate named Lynn helped us out and she was absolutely wonderful. Even though my grandson had never had his feet measured before, Lynn knew exactly what to do and was so patient and kind throughout the whole process. She made the whole experience really pleasant for both of us. We came away with a gorgeous pair of sandals that my grandson proudly showed off around Cwmbran. I couldn't be happier with the service we got from Lynn that day, her customer care was exceptional. Thank you once again, Mrs. Helen Watkins.


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    Shoes for my daughter with specific foot condition

    I went to a shoe shop with my daughter who has a foot condition, and I have to say, the service we got was just amazing. The sales assistant who helped us really took the time to listen to what my daughter needed and put in a lot of effort to find her a shoe that would be comfortable. She knew her stuff and really went out of her way to make sure we were happy before we left. I honestly can't thank her enough for all her help and how professional she was. I would definitely urge anyone looking for special footwear to check out this store.


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    Scuffed Sandals Purchase

    I was a bit gutted when I saw scuff marks on the leather straps of the sandals I bought recently. I mean, I worked hard for that cash, so I was expecting better quality. But, the customer care team really impressed me. Linda B was amazing, she helped me through the whole returns and refund process. In the end, I decided to keep the sandals after they gave me a little discount. The lower price now makes them worth it, even with the scuff marks. All in all, I'm happy with how everything turned out and the great support I got.


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    Sandals purchase

    I just wanted to share how amazing Libby was when I visited the store at Cribbs Causeway. She really went out of her way to help me find the perfect sandals for my daughter, especially after the first pair I got didn't fit properly. Her advice was so helpful and I'm really grateful for her assistance. The whole shopping trip was enjoyable and everything went smoothly.


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    Children's shoes

    Don't let those nice smiles and welcoming vibes fool you at this place - they're just a front to hide the fact that their products aren't up to scratch. The staff might seem all friendly and helpful, but no amount of sweet talking can change the fact that those shoes didn't last more than a month before they started falling apart. Save yourself the hassle and take your money somewhere else.


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    Shoes fitting for my child

    I popped into the store the other day to get my kid's feet measured for some new shoes, and I've got to say, I was really impressed with the service. The person helping us was really friendly, super patient, and made sure my child felt at ease the whole time. They even managed to find the ideal pair of shoes after getting accurate measurements. The whole visit was really nice, and all the staff were really welcoming. I'd definitely suggest this store to anyone in need of good quality shoes for their little ones.


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    Multiple pairs of shoes purchased

    The staff in that shop were brilliant. Robyn and Nicola were so helpful, going the extra mile to help me find the perfect shoes. They took the time to show me all the different colours and explain how the sizes fit, so I ended up ordering a few sizes to try on. Thanks to them, I walked out of the shop with not just one pair, but a few pairs of shoes - some bought there and some online. They were really patient with me, despite my uncertainty, and never made me feel rushed. Their patience was really impressive.


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    School shoes purchase

    During my recent trip to the shop, I had a really great time. Julian, the guy helping me out, was absolutely amazing and really exceeded my expectations. He knew his stuff and was so helpful, making sure he knew exactly what I needed. He even went out of his way to find a pair of school shoes that weren't out for everyone to see. It was clear he really cared about making sure I was happy with my purchase. I can't thank him enough for making my shopping trip easy and enjoyable.


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    School shoe purchase for my 12-year-old daughter

    I popped into the shop the other day because my daughter needed some new school shoes as she's grown out of her old ones. I think the lady who helped us was called Kat, and she was really friendly and knew her stuff. She helped us pick out a great pair of shoes for my daughter, who now wears a size 9, and she made sure we had a fab time shopping. I couldn't fault her customer service or how hard she worked to find us the perfect fit. Thanks a lot, Kat, for all your help.


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    Shoes

    I popped into the shop the other day and I must say, I had a really great customer service experience with the team. They were all so friendly and helpful, sorting out all my questions and making sure I had everything I needed. A big shout out to the assistant store manager for going the extra mile. All in all, it was a top-notch visit and I'll definitely be coming back to this branch again.


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    Women's shoes, hole in sole

    I recently bought a pair of women's shoes, but they turned out to be a letdown when I discovered a hole in the sole after just 9 months of wearing them. When I complained to the company, they told me that they only replace shoes within the first 6 months of purchase - not what I would have expected from shoes that cost £80.


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    Running shoes for my daily walks

    I just quickly nipped into the shop to pick up some new running shoes and I have to say, the customer service was top-notch. The staff were really helpful and made sure I found what I needed. Ordering the shoes was a breeze and they had a nice selection to choose from. The prices were fair and I didn't feel like I was being overcharged. My order arrived quickly, within a few days. All in all, it was a fantastic experience that went above and beyond what I was expecting.


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    Toddler shoes

    I popped into a shoe shop in Southampton to pick up some new shoes for my little sister. There was a bloke named Thomas who was ever so helpful! He measured her feet and managed to find the perfect pair of shoes. He also gave us some handy tips on how to take care of them. I would definitely recommend this place and we'll be sure to return in the future.


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    Wedding shoes

    I popped down to pick up some shoes for my cousin's wedding and it was a blast! There was a wide selection of shoes and they had some great discounts. The best bit was the staff - they were super friendly and really helpful. I just wanted to give a big shoutout to Lottie, the manager, and Eliza who assisted me on the shop floor. They made me feel like a VIP and helped me find the ideal pair of shoes for the special day. Thanks a bunch Lottie and Eliza, you're awesome!


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    Pre-walking shoes, Velcro straps

    Sue in the shop was amazing in helping me find the best pre-walking shoes for my little one. She was so patient and happy, and even searched through everything to find shoes with Velcro straps. I was really impressed with the service and would definitely suggest this shop to anyone needing good children's shoes.


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    Stylish shoes

    I have to say, the service at this place was absolutely fantastic. Deniqueka and Sanaa were a pleasure to deal with - so friendly, helpful, and efficient. Thanks to their assistance, my husband managed to find the ideal pair of shoes to go with his outfit. It's so nice to encounter employees who truly care about their customers and are willing to go above and beyond to help them. We will definitely be back for more shopping in the future.


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    Kid's shoes

    I had a lovely time at the shop earlier. Freddie was really patient and helpful with my son, who usually can't stand shopping for shoes. He made everything so much easier and enjoyable for us. Big thanks to Freddie for going the extra mile!


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    Recent shoe purchase

    I bought a pair of shoes at this shop recently and the sales assistant there really impressed me. Her name was 'Dora' and she went the extra mile to help me. Unlike other shops I've been to, she not only found me the perfect shoes, but also recommended accessories like shoe cleaner and protector. Her expertise and commitment made my shopping trip really special. I will definitely be coming back to this shop again.


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