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Currentbody
50% Would buy here again
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Better option
Beauty products market is one of the fast growing market world wide.
I can't remember ,how many times I selected different companies for better results in last nine years.
I cannot claim for all products of CB but Anti Aging and hair care products are really very good..
Hope I can go for other products after sometime from CB .CurrentBody Skin LED Light Therapy Mask
I bought the light therapy mask as a gift for my dear wife. She thinks it's absolutely superb. Great service and speedy delivery.
JOVS Venus Pro Skin Rejuvenation and IPL Hair Removal Device
I am having an awful experience with this company and I am looking to take formal action against them in accordance with consumer rights. My husband purchased one of Current Body products to the value of £173 for my Christmas present. It wasn’t the make I wanted so I took a photo of the product unused and returned it to Current Body. They have come back to say that I am not going to receive a refund as the item has been used. Which is a complete lie. I am now £173 out of pocket and I have nothing to show for it. There is no telephone number to contact them and the only way to communicate is via email. My experience of their customer responses is really poor. It’s been 3 weeks now since I have trying to resolve this matter and I am no further ahead. Really disappointing experience of online shopping. It really puts me off of purchasing expensive items online again.
LED Therapy full face Mask $400
I ordered the full face mask --- tried it twice and found I didn't enjoy it so I text and emailed requesting a refund of their merchandise.
I got this email back:
Gabriela (CurrentBody.com)
8 Jun 2021, 14:57 BST
Good afternoon
Thank you for your email.
I am sorry to hear you are not happy with your device.
"Unfortunately, this device does not offer a money-back guarantee. As you have opened and used the device, we are unable to accept this device returned.
We are more than happy to discuss treatment and anything further with you."
Hope this is of help.
Kind regards,
Gabriela
Customer Care Team
CurrentBody
I typed back a day later:
"Dear Gabriela,
Ummm of course “I opened the box and tried the product”. I am not satisfied with it and I requested a refund not even a week after receiving the mask.
So, basically you are saying you don’t stand behind your products?"
MY REVIEW IS:
THIS PLACE IS **NOT** GOOD. I SPENT $400 On the mask and it isn't even good quality. SOOOO DISAPPOINTED. WILL NEVER BUY FROM THIS COMPANY EVER AGAIN. THEY DO **NOT** STAND BEHIND THEIR PRODUCTS,
Don't order to 'try something out' --- they will NOT help you.
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