First Tunnels Reviews

: 20
95% Would buy here again

Most relevant positive review

  2024-06-01
Tunnel for veggies
I absolutely adore my new veggie tunnel, it's brilliant! The folks at the shop were super fr...Read on
Megan

Review with most votes

  2024-01-06
12 x 15ft tunnel
I bought a 12 x 15ft tunnel recently and I have to admit, everything from ordering to delivery wa...Read on
K. Baker

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    Poly tunnel cover purchase

    I don't usually write reviews, but I just had to share my experience with ordering a poly tunnel cover. I was really impressed with the quality and customer service I received. The whole process was really easy from start to finish. The measurement guide they provided was spot on, so I knew exactly how much I needed for my project. I put the new cover on last Saturday, and I have to say I was really happy with how it turned out, especially since it was my first time doing something like that. The cover was great quality, just like they promised, which is always a relief when you're buying online. The delivery was quick and my package arrived safely at my work. Huge thanks to everyone involved for making this whole thing a breeze.


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    Wonderful servicing and remarkable product.

    Gardening gets better with First Tunnels equipments. I grow vegetables in the garden behind my house. And for a while I never understood what was happening cos for each time, the Vegetables don't grow at it optimal level. I tried conducting a few research but all were in vain and it felt frustrating to me. I then stopped a while thinking the soil needs to recover but hey, when I started, it wasn't so much a difference from where I stopped.
    So I started searching out online solutions and I stumbled on First tunnels. I got some practical lessons from them and then went back to see what's happening. And hey everything changed. Yeah it did.


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    Poly tunnel purchase

    I bought a polytunnel from this company not too long ago, and I have to say, the ordering process was smooth sailing. Placing my order was a breeze, and whenever I had a question, their customer service team got back to me pretty quickly. However, the delivery was a bit of a letdown. I didn't get any heads-up that my order was on its way, so I was taken by surprise to find it plopped in my front garden when I got back home. The website had said it would take 1 to 3 days to dispatch, but a little heads-up would've been nice, just to be prepared for the delivery.


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    Fruit cage purchase

    I bought a fruit cage from this company recently and I have to say, their website made everything really simple. It's easy to use, with lots of info about the different product options. The delivery was super quick and the delivery driver was fantastic. He not only got the items to me quickly but also took them right where I wanted. Putting the fruit cage together was a piece of cake, thanks to the clear instructions on YouTube. All in all, it was a really great experience dealing with this company.


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    Tunnel for veggies

    I absolutely adore my new veggie tunnel, it's brilliant! The folks at the shop were super friendly and helpful. The products were top-notch and the instructions were a breeze. Thanks to this, I can now grow all the veggies I fancy and have the most amazing garden ever!


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    Greenhouse purchase

    I’ve just picked up the most amazing greenhouse – it’s absolutely brilliant! The quality is top-notch and the price was really good too. I’ll definitely be recommending it to all my mates and will definitely be buying from them again in the future.


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    Polly tunnel cover

    I had the pleasure of dealing with Rachel Dew at this company when I needed a Polly tunnel cover. She was really helpful and guided me through the purchasing process. I wasn't sure about the right size, but Rachel patiently explained my options and helped me make a decision. Her professionalism and knowledge were clear, and I was grateful for her excellent customer service. Overall, I was very impressed with the service I received at this company, which made buying the cover efficient and enjoyable.


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    Poly tunnel

    I have to say, the service I got from this company was really outstanding. Right from the start, ordering was a breeze and didn't cause any hassle. The website was easy to use, and I found exactly what I was looking for without any problems. The company kept me well informed throughout the process, which was great. When my poly tunnel turned up, it was in perfect condition, just as they said it would be. All in all, a top-notch experience and definitely the go-to for buying a poly tunnel!


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    12 x 15ft tunnel

    I bought a 12 x 15ft tunnel recently and I have to admit, everything from ordering to delivery was top-notch. The customer service team gave me a ring to check my order and let me know when it was sent out. I was really pleased when the tunnel showed up earlier than I thought it would. It was packed well and even though it was a bit tricky to put together, it ended up being a great piece of kit. All in all, I'm really happy with both the tunnel and the service I received. Cheers!


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    Polytunnel purchase

    I've just bought a bunch of stuff for our polytunnel, like a fresh polythene cover and some accessories. Everything was really good quality, and ordering was easy and quick. The instruction booklets were clear and simple to understand, and the customer service I got was top-notch. I did run into a few problems with my orders, but the staff were super helpful and sorted everything out fast. All in all, it was a great experience shopping for my polytunnel supplies.


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    Online order of a tunnel kit

    The website was really easy to use when I was placing my order, but I do wish they had given me a clearer idea of when my delivery was going to arrive, especially around holiday time. The delivery driver only let me know they were outside my door, which was okay as they did ask before leaving my package. The packaging was done well and the instructions were easy to understand, but I did find that there were a few screws missing from the kit. Overall, it wasn't a bad experience, just a shame about the communication and missing parts.


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    My cool cover

    My cover is really great! I got a massive one, 9m by 9m. At first, I was a bit concerned that it wouldn't be enough, but turns out I have loads left over! It's just right for my garden.


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    Super strong polytunnel

    I recently purchased a really robust polytunnel and had to buy some additional brackets for my staging supports as seagulls were causing a nuisance by pecking holes in the roof! I ended up using some brackets to create an external hoop above the doors to deter them. It was quite tricky to reach the center of the ridge to apply the repair tape for the holes. However, everything is sorted now as the extra brackets arrived promptly, and my staging is in great condition.


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    Greenhouse purchase - fast delivery, excellent service.

    I recently bought a greenhouse from this company and I have to say, I was really impressed with the service I got. The website was really easy to use and gave me all the info I needed to make my choice. Ordering was simple and the delivery of my greenhouse was super quick. Overall, the service from start to finish was top-notch.


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    Ridge bar tubing and brackets

    I ordered some ridge bar tubing and brackets for my poly tunnel and they arrived super fast. They fit perfectly on my 20ft poly tunnel and now it looks amazing. The team gave me a top-notch service and I would definitely recommend them to anyone in need of tunnel supplies.


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    Fruit cage purchase

    I was really pleased with how simple it was to put together the fruit cage I bought. It was a lot stronger than I thought it would be as well. Even though it took a bit longer than I thought, the instructions were really easy to follow, so it was smooth sailing. Everyone was so surprised by how good the fruit cage looked - my friends and family were really impressed. I can't wait to see how much fruit it will produce!


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    Greenhouse purchase

    I bought a greenhouse from this company not long ago, and I have to say, it was a great experience. The tunnel seems really strong and well-made, and I can't wait to start growing plants in it when Spring comes around. Everything from the ordering to the delivery was really easy and the service was top-notch. I definitely suggest this company to anyone looking for a good quality greenhouse.


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    galvanised hoops

    I've just got some galvanised hoops delivered, and I have to admit, I'm really chuffed with the quality. They're solid and well put together, just what I needed. The delivery was quick too, got my order in no time. All in all, I'm well pleased with what I got and I wouldn't think twice about using this company again.


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    Polytunnel

    I recently bought a polytunnel from this company and I must say, I'm quite pleased with the product so far. Haven't had to get in touch with customer service yet, which is always a good sign. The tunnel itself seems really sturdy and well put together.


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