I Saw It First - Overall Rating based on 72 reviews
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Cute clothes
I was really buzzing when my mate told me about this shop that sells clothes dirt cheap! My mind was blown when I saw all those fashionable outfits going for just a few quid. But my excitement turned to disappointment when I clocked there were no clothes for blokes! I mean, seriously, why can't we lads have access to budget-friendly threads too? It's just not right!
Failed online purchases
I tried to buy something on their website recently, but it was a nightmare. I used three different cards to pay, but the transaction didn't work, and they took the money out of my account anyway. The website just kept saying, 'something went wrong, please try again.' I tried five times, and every time, the payment went through, but I got no confirmation and the checkout page stayed the same. I've tried to contact their customer service by email and on social media, but I haven't heard back from them. It's been stressing me out a lot and frustrating me all week.
Issue with delivery
I had a little issue with my delivery recently, but it wasn't the company's fault. The customer service I got from a lady called Whitney was amazing. Whitney really went out of her way to help me sort out the problem and she did it all with such professionalism and efficiency. I was really impressed by how much she cared about making sure I was happy as a customer.
Clothing and accessories purchase
I've just bought some clothes and accessories from an online shop, and I have to say I'm really impressed. They have a great range of items, all really stylish and perfect for my taste. The website is easy to use, and the app is handy for staying up to date with new stuff and deals. My friends and family are also fans of this shop, we all love the choice and the quality of the products. I'll definitely be shopping here again, I just love everything about it.
Standard delivery
I recently bought something using the standard delivery option and I was really pleased with how quickly it arrived. I know some people have complained about international deliveries, but I had no problems at all with both the delivery and the quality of the items I received. The delivery was speedy, and the products were top-notch. I would definitely recommend this company to anyone.
Affordable and trendy fashion items
The website is really user-friendly and has loads of fashionable stuff to choose from, all at reasonable prices. You can often find great discounts on there, and the delivery fees are pretty low. They always stay up to date with the latest trends and keep adding new and stylish items that are perfect for the current season.
On Fleek Clothes
Oh my gosh, the clothes I bought were amazing, just like in the pictures on the website. I'm definitely going to keep shopping here because I love it so much! 💖
Quick shipping, good quality clothes, well-packaged items
Shopping on this online store was dead easy. The website was a doddle to get around, and I quickly found just what I was after. I placed my order and was well chuffed with how speedy the delivery was. Within a few days, my parcel turned up at my door, and I was well impressed with the quality of the clothes. The stuff was spot on, just like it looked on the website, and the sizes were bang on. What's more, I was grateful for how nicely everything was wrapped up, making sure my buys got to me in mint condition.
Cargo pants and tops
I recently bought some cargo pants and two tops from this website. I decided to go for the premium delivery option and I was really impressed with how fast it arrived. I placed my order just before 10pm and it showed up the very next day, in less than 12 hours. The quality of the clothes was even better than I expected, especially since there was a 40% discount on the site. I was planning on wearing the outfit for a night out, but I realised the cargo pants were actually versatile enough for everyday wear too. The whole shopping experience was really smooth and I would definitely recommend this website to anyone looking for some cool fashion pieces.
Quick delivery
I was really surprised by how quickly my order arrived, even though I didn't pay for faster delivery. It only took 2 days, which was much faster than I thought it would be. It's great to see such efficiency, especially at this time of year when other shops can't always get orders to you on time. It's obvious that this company cares about giving good service and making sure customers are happy, which is great and makes them stand out from their competition.
Problematic Return Process
I had a really bad time trying to return something to this online shop. I sent most of my order back and was told I'd get a QR code and email for the return, but I never got them. I sent loads of emails to customer service, but it took ages to hear back. When I eventually got the code, it was already too late to send the stuff back!
Didnt
Discount codes don't work and exclude men's clothing which is appalling
12 t-shirts
Delivery is absolutely shocking , I ordered yesterday and I have still not received it . I got next day delivery and I'm here on a website at 20:49 complaining about my delivery . NEVER EVER ORDERING FROM HERE AGAIN . the fact that my PLT order came quicker and they are both in Manchester I'm just not happy. THIS BRAND WAS WAYYYYY OVER-HYPED FOR NOTHING.
Spotty dress
I ordered this dress in a size 16 as I normally hover between a 14 and 16 and I can't get it past my hips. It's lightweight but lovely, all the seams are well sewn,the shape really nice but the sizing appalling. Such a shame but I like chocolate too much to be a size 10 and that's what size the waist is.
Take your money and run
Bought an item on line, money was taken from the account but wrong item delivered. Returned it but they say they have no record and refuse to refund...crooks of the highest order, DO NOT USE
My 15yr old daughter placed an order £30 ok not loads but was to her ,never received order despite emails, now over 3 months ,told her never to order from this site ,shocking, terrible, no reply to where order went ,they took her money but didn't send items
29th of July
I ordered my dress on the 29th of July for next day delivery for my moms party I checked delivery update around 3pm for it to say it was delayed and will be with you in 24hrs well that wasn't good for me as my moms birthday was at half 7 I suffer from anxiety and this made it loads worse as I started to panic because I had nothing to wear I don't go shopping because of my anxiety and that is why I order offline all this just made my day miserable I had to rush about and go shopping which I hate with my partner to find something else to wear I have emailed them and I'm getting no response just saying they need more to to see what has gone wrong ect please telling me to wait another 72hrs are they serious I don't need the dress no more and I would just like a refund back I've mentioned this in all my emails explaining but I just keep getting the same email back from them which is so frustrating I've always ordered from this site and now I won't be ordering from here again this is how its made me feel just not on...
Well you only have to look at the name of the CEO is know that it makes sense to call them crooks.. Disgusting , the way they treat customers.. I have written to my MP and want THEM investigated..But you know what,snakes like these will just open up in a different mane.
Blouse
I was very disappointed with my
First and last purchase.
Compared with Roman originals and Wallis, where I usually purchase, Boohoo does not compare. The blouse arrived
unbuttoned and stuffed in very small plastic bag. Very unprofessional. The size is smaller than the 16 I always buy. Returning is too much bother.
Most other companies put return
labels in the parcel. I will keep this blouse, doubt that I will ever wear it.
Will probably be put into charity
Shop. Never again.Jeans, joggers and a top
Really love them! I saw it first is one of my favourite brands ever, all their clothes are super comfy, true to size and good quality. If your considering buying from here do it, they’re so good
Hoodie, too and joggers
My items took two days to come which was great, ordering was easy. When they arrived the parcel had been opened and sealed again and my joggers were missing (although the money had been taken) all three items were on the delivery note as being inside) I have sent at least seven e mails now and all I get is an automated reply. I either want my joggers or a refund. Won’t be using this company again.
I spent £150, never received items, no refund in sight
I ordered 11 coats from the website at the end of December. I never received these items. I have sent customer services many emails about getting my refund. They reply saying they are contacting their warehouse to get more information. I was patient with them for a month. Now I am just frustrated and upset. I want my money back for items that I never received. If the I Saw It First team see this, please reply to me and send me my refund of £143.39.
Order number: #26055977269.Have you received your refund yet? Iv just returned around £100 worth back and worried ill be chasing for a refund
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