I Saw It First Reviews

: 41
41% Would buy here again

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M
Mrs Jones
It’s a scam! (6) days late And counting Paid for product paid for next day shipping and still have not received my order Read on
S
Sharon Gates
Was sent the wrong item,when I had returned the item I was asked for proof of posting ,pictures of the item which I was sending back after giving this information I was repeatedly asked for proof o...Read on
P
Poppy
Terrible experience with this company. Firstly I was doubled billed for my order and the customer service is very bad and took weeks to sort it. Secondly, all the clothes were awful quality so I se...Read on
M
marie reilly
Expecting my order and cane today but noticed my address label was on top of someone elses address label , once opened not my order tried contacting by the form they have I don't hold out much hope...Read on
C
Charlotte
Fast delivery and cheap so thought would give it a try. First order food but only ordered t shirts. Second order was two fitted tops I’m always a size 12 have been for years. Got these and omg thi...Read on

All reviews (41)

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    Dresses and scarf

    It’s a scam! (6) days late And counting Paid for product paid for next day shipping and still have not received my order


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    Shacket

    Was sent the wrong item,when I had returned the item I was asked for proof of posting ,pictures of the item which I was sending back after giving this information I was repeatedly asked for proof of returns,they don't like giving you your money back


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    Clothes Haul

    Terrible experience with this company. Firstly I was doubled billed for my order and the customer service is very bad and took weeks to sort it. Secondly, all the clothes were awful quality so I sent them all back, but still haven’t received an email or refund 10 days later.


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    2 tops 1 hoody 1 jogger bottoms

    Expecting my order and cane today but noticed my address label was on top of someone elses address label , once opened not my order tried contacting by the form they have I don't hold out much hope of getting a reply. Why on God's green earth Do they not have a Contact Phone Number or assistance by online chat. Very frustrating..upto now not a great start first impressions

    Review posted by accident before I'd finished...No I wouldn't buy again from them


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    Two size 12 tops

    Fast delivery and cheap so thought would give it a try. First order food but only ordered t shirts. Second order was two fitted tops I’m always a size 12 have been for years. Got these and omg think they will fit a five year old way too tight. And one of the tops smelt of washing powder so defo not new. After reading the appalling returns service think will just give them to my daughter to wear she’s a size 8 might get into them !


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    Two separate orders

    Ordered many things in two separate orders. Returned everything due to poor quality although it arrived quickly and correct. Main issue was when items were refunded, both orders were returned for less money than was owed and both needed chasing.


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    Not sent cancelled .

    negative someone else's order sent . Mine cancelled customer service disgrace in handling of issue.


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    dresses

    Terrible company, very clever as have no contact number. I've been trying to get my money back from returned goods for a month. Sent numerous emails and nothing. I've grudged giving them one star for service. Zero star service is all they deserve.

    Totally going through the same as you atm. Total shambles of a company. You cannot speak to anyone. Send a message and they say they'll get back to you in 24 hours! What a joke! 5 days on and still waiting for a reply. Can't even send them messages now as for some reason when I hit the send button, nothing happens. Coincidence maybe, as I keep trying g to complain.

    I’m in the same boat as you, I’ve had items missing from my parcel and I haven’t had a response from customer services for 4 days and I’m still waiting. I had the same issue with not being able to press the send button as I keep complaining.

    Oh my goodness I thought I was the only one. I’m literally in the Same boat. They didn’t even send a quarter of my order. Items missing no response and this has been going on for 4 weeks. I feel like I’m begging now. I am taking them to small claims. Enough is enough

    Spent £68 on clothes they sent me 7 items of underwear. Sent these items back. Wrote a bad review on Trust Pilot and still no resolution. They respond with apologies but don't actually do anything. Thought their prices were too good to be true.

    Seems they treat all their paying customers like S..Going through the same here


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    Dress

    Terrible service, goods never arrived, do not recommend


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    Dress, Jumpsuit and Corset Top.

    I order 3 items online. A Purple dress, a light pink jumpsuit and a black corset top. I was very disappointed when my order arrived the corset top had broken straps, the dress was grey and the jumpsuit was a disgusting grey toned orange rather than the light pink I order and wasn’t even level at the top with the stitching visible where it’s been badly sewed together. I made the decision to send my order back for a refund which was tracked and received the other end at the beginning of the month but it’s been over 21 days I still haven’t received a refund and the customer service team isn’t replying to me. The order wasn’t cheap either so I’ve been scammed out a lot of money.


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