Jones Bootmaker - Overall Rating based on 21 reviews
Featured Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Incorrect item received
I'm really disappointed with the service I got from this place. When I got my order, I was surprised to see a pair of orange/red sandals in the box instead of the black shoes I wanted. It's just not on that they could make such a mistake, especially when the box clearly said the shoes should be black. This lack of attention to detail shows the company's quality control isn't up to scratch and has left me very unhappy with my shopping.
Comfortable shoes
I've been a loyal customer for years and I've always loved the comfort and quality of the shoes I've bought. But recently, I was really disappointed to find that the shoes I ordered were much narrower than before. It was a big letdown because I've always counted on these shoes for their perfect fit and comfort. I had to return them, which was a bit of a hassle that I could have done without. On top of that, the colour wasn't as described online - it was more of a pale blue rather than the teal I was expecting. Overall, it was a disappointing experience that has made me question the products' consistency.
Boots purchase
I popped into the shop not too long ago and got some great help from the manager and one of the assistants. They were both really helpful and knew loads about the stuff they were selling. They actually took the time to listen to what I wanted and suggested the ideal boots for me. I was really impressed with how friendly and professional they were. I'll definitely come back to this shop next time I need to buy something.
Recent shoe purchase
I bought a pair of shoes from this store not long ago and I'm quite pleased with them, all in all. The only downside was that I never got an email to let me know when they arrived at the store. Not hearing anything made me a bit annoyed because I had to go back to the store again just to see if they were there. Apart from that, the shoes are top quality and I'm happy with my buy.
Bought shoes
I popped into the shop last week to pick up a new pair of shoes, and I have to say, the lady working there, her name was Aisha I believe, she was just lovely! She really went out of her way to help me out, bringing me all sorts of different shoes to try on until I found the perfect pair. She didn't rush me or anything, she was so patient and understanding. I can be quite fussy when it comes to shoes, but she made the whole experience so enjoyable. I really had a great time shopping there!
Shoe purchase with good advice
I went to the shop the other day to buy some new shoes, and I was really happy with how the staff treated me. The person helping me was so friendly and knew a lot about the new style of shoe I wanted. They listened to my worries, especially when I told them about the bad reviews I read about the zips on the shoes. Their words made me feel sure about buying the shoes. They also suggested a protective coating for the shoes, which I found really helpful. All in all, it was a good shopping trip, and I would definitely think about going back for more stuff in the future.
Sandals for 88th Birthday outing
I needed to get myself a new pair of sandals for my 88th Birthday celebration the next day. So, I popped into the store and spotted a lovely pair displayed on the shelf. I asked one of the young assistants for help with finding the right size, and she was really helpful. She even called over her Senior when it came to paying and packaging. I mentioned that I was still wearing a pair of knee boots that I bought from the store about 8-10 years ago, which just shows how good their products are. The whole transaction was done quickly, and I left the store feeling happy with my purchase.
Sandals purchase
I bought a pair of sandals online because my local shop didn't have them in stock. It was a simple and quick process, and I was so happy when I got exactly what I was looking for. The sandals are really great, good quality and they fit perfectly. I'm really pleased with my purchase and I'll definitely be coming back for more in the future.
A pair of sandals
I recently bought some sandals and the staff were so lovely and helpful. They went out of their way to assist my mum in finding the perfect sandals for her oddly shaped feet. It would be great if they measured feet in-store and offered a wider range of sizes, but that's just a small suggestion really.
Shoes
I recently bought a pair of shoes from this shop and I have to say, I was really impressed with the service. The shoes I wanted weren't available online, but they managed to find them in one of their stores and had them delivered to me quickly. I'm grateful for the effort they made to make sure I got the shoes I was after.
Online boot purchase
I found ordering the boots online to be really easy, especially with the email updates telling me what was going on with my order. I was pleased when the store gave me a ring to let me know my boots were ready to pick up. The people working in the store were all so nice and willing to assist, which made me feel like they really cared about me as a customer. It's always nice to be treated well, instead of just feeling like a random person picking up their stuff. All in all, it was a really good experience.
Elegant shoes for a wedding reception
The shoes came quickly as I asked and were in good condition. But, I felt a bit let down because they weren't as comfy as I had expected, especially for being on my feet for a while. I've got a high arch on my feet, which made slipping out of those court shoes a bit easy.
White trainers purchase
I popped into this shop in search of a pair of white trainers and I struck gold! The lady helping me out, we'll go with Lucy, was an absolute star. She was really lovely and went out of her way to assist me in picking out the best pair from all the choices. Lucy's top-notch customer service made my shopping trip super easy, and I'm thrilled with my buy. I'll definitely be back here without a doubt. Huge thanks to Lucy for brightening up my day! Cheers!
Wedding shoes purchase
I visited your shop in Tunbridge Wells recently to look for wedding shoes, and I was really impressed with the quality and variety on offer. The staff there were so friendly and helpful, especially Franca, who helped me find the perfect pair of shoes for my special day. I not only found the shoes I was after, but with Franca's exceptional service, I also found a matching belt to complete my outfit. It's rare to receive such great service, and it really made my shopping experience one to remember. I can't wait to wear my new shoes on my wedding day, and I even ended up buying a second pair for dancing the night away. Thank you so much Franca for all your help and kindness!
Footwear
I bought some shoes from this shop recently, and I have to say I'm really impressed. The shoes were just like they looked on the website, so I didn't have to send them back or swap them. The shoes are really good quality and I'm very happy with my purchase. The delivery was super fast too, and the store kept me well informed. All in all, it was a great shopping experience.
Incorrectly Sized Shoes
I bought some shoes online not long ago, but they sent me the wrong size, which was a bit annoying. The website had messed up and told me the wrong size, so I ended up with the shoes that were too big. I sent them back with Veri on the 17th of May, but I still haven't had my refund of £73.49.
Purchased shoes
I recently got myself a new pair of shoes, and let me tell you, it was absolute class. The person working in the shop was amazingly helpful, giving me some top advice and making everything so easy. Swapping for a different size was a piece of cake, all thanks to their expert hand. The new shoes fit like a glove and I couldn't be more chuffed. All in all, it was such a brilliant shopping trip.
Sandals purchase
I bought a pair of sandals from this shop recently, and I have to say, I was really impressed by the quality. The sandals are really stylish and well-made, and I think they are definitely worth the money. I even got them on sale, so I got a great deal. The delivery was also really fast, so no issues there.
High-quality shoes
I bought some really nice shoes from this shop not long ago. I thought their website was easy to use, ordering was quick, and the tracking info was handy. The shoes arrived pretty quickly, just three days after I ordered them. But when they came, they were a bit too big - half a size off. It would have been great if they did half sizes so I could get a perfect fit. Even though that was a bit disappointing, I still had a good experience overall and I might shop with them again in the future.
Trainers purchase
I bought a pair of trainers from this shop not too long ago, and I have to say, it was a really nice experience. The staff, especially Jamal and Gemma, were so helpful and patient while I tried on different pairs to get the perfect fit. We eventually found the right pair that not only looked great but also felt super comfortable on my feet. I really appreciate their help and would definitely recommend this store to anyone looking for good quality shoes.
Review with most votes
Amazing Products
Read on