Mama Mio Reviews
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Reviews (18)
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Skincare products
My recent experience at this place was great because of the amazing customer service from the staff. I spoke to Shiona and she really helped me out and made sure I was happy with my purchase. There was a problem with using an offer code on my order because the item I wanted wasn't part of the deal. When I told Shiona about this, she quickly gave me a 10% refund as a kind gesture. I was really impressed by how professional she was and how willing she was to help me sort out the problem. It's not often you come across such excellent customer service like that in today's busy retail world, so I'm really thankful for the nice experience I had at this place.
Quick and efficient order with next day delivery
I ordered my stuff in a bit of a hurry on the 8th, thinking it would take a while to arrive with standard delivery. But lo and behold, the package showed up on the very next day, the 9th. Everything was packed up nice and safe, and I got regular emails letting me know how my order was doing. Then I got a surprise email saying my delivery had been switched to next day, which was a lovely bonus. All the bits and bobs I got were for my daughter, and I got them at a good price. All in all, I'm well chuffed with this company and the whole buying experience. I'll definitely be back for more in the future.
The stretch mark disappread
I just had my first child 3 months ago. It was such a happy moment in my life. Lately, I discovered there were several stretch marks on my body. I hate stretch marks, I needed something to clean it off. I heard about Mama Mio stretch mark cream. I read reviews about the store and discovered they offer excellence in their product I made my orders. I got my orders delivered with no itch. I read the instruction on its application and applied the cream rightly. It worked. The stretch mark began to reduce gradually. It has been two weeks I have been using the product and I can see great results.
Fast service, missing item resolved
I recently ordered something from this company and I must say, I was really impressed with how quickly they delivered it. But, when I got my package, I noticed that there was actually something missing from my order. So, I got in touch with the customer service team and they were so kind and helpful. Courtney, Eva, and Jade were the ones who helped me out and they sorted out the problem right away by sending me the missing item. I just wanted to give them a shoutout for their quick and fantastic customer service.
Tummy rub cream
The tummy rub cream was such a letdown. It didn't even do anything for my belly, let alone help with stretch marks. I used up a whole pot in just 2 weeks, and considering how pricey it is, that's just ridiculous. It's definitely not worth the money.
Skincare products
I just wanted to say that I'm really disappointed with the customer service here. My order took ages to arrive, and when I asked for a refund, that was delayed too. Now, I have to involve my credit card company to sort this out. It's just not on, you know? I'm totally frustrated and unhappy with how things have gone. I was hoping for better treatment from a company like this, especially when it comes to looking after customers and sorting out refunds.
Web chat with customer service
I recently chatted with customer service online and I have to say, I was really impressed with the service I got. Millie W, the person I spoke to, was quick to respond and knew their stuff. They answered all my questions well and gave me the details I needed clearly and concisely. It felt like they actually cared about my issues and made sure I was happy with the help I got. I was really happy with the customer service I got and I wouldn't think twice about contacting them again in the future.
Skincare products.
I bought some skincare products not long ago and I have to say, I was really impressed with the customer service I got from Jade, the staff member who assisted me. She was quick to answer my questions and helped me find exactly what I needed. It made the whole shopping trip easy and smooth. The products I bought were really good quality and lived up to what I was hoping for. Overall, I'm happy with what I got and the help I received.
Skincare products
I recently got my skincare products delivered from this company, but sadly, two of them were leaking when they arrived. I got in touch with customer service right away and spoke to a guy called Wesley. He was really helpful and listened to my worries, making sure my problem was sorted out quickly. His fantastic customer service really impressed me, and I'll definitely be buying from this company again.
Query resolution
I had a question about a product so I got in touch with customer service for help. Shiona was the one who assisted me, and I have to say she was really helpful and quick. She managed to sort out my problem right away and gave me a solution without any trouble. I liked how she took the lead and her great customer service skills. Dealing with her was smooth and I'm happy with how things turned out.
Skincare products
I was well chuffed with the customer service I got from Mama Mio. Had a bit of bother with a damaged item in my order, but Courtney sorted it out sharpish. She was dead helpful and polite from start to finish, making sure I got a replacement without any bother. Proper professional and efficient customer service team, top job!
fragrance free cream
I purchased their fragrance-free cream online and it was quite good, you know? Also grabbed the original cream from a department store using a voucher. However, after about a week, I noticed oil floating on top and it was pretty disgusting, to be honest. I reached out to Mama Mio for help, but they flat out refused because supposedly they didn't manufacture the product. Like, who else would have made it then, right? Honestly, don't bother wasting your money on this overpriced rubbish. Just my two cents.
Partnership potential
Shiona was absolutely fantastic - her skills and professionalism were outstanding! I'm really looking forward to the opportunity to work with this amazing company.
Deodorant for under my boobs
Oh my goodness, I was really excited to try this deodorant for under my boobs because with menopause they sweat like crazy! And honestly, it's amazing, a total game-changer! It keeps me dry and fresh all day long. I can finally wear my favourite tops without stressing about sweat stains. Thank you loads!
Early Pregnancy Relief Product
The product came earlier than expected, which was a nice surprise. It was really great and helped me a lot with my early pregnancy symptoms. I would definitely recommend it to anyone else who needs relief.
Swift issue resolution
I had a bit of a problem with my order, but Katie from customer service was absolutely amazing and got it sorted out super quickly. I was really impressed with how efficiently she handled the issue. I'll definitely be telling all my mates about this place.
Lanolin-free nipple balm
As a new mum, finding out I had an allergy to lanolin while breastfeeding was a nightmare. I was worried about what products I could use until I came across the lanolin-free nipple balm. It has been a real lifesaver! Not only does it work well, but getting a prompt response from the social media team confirming that there is definitely no lanolin in the product was a big relief. Thank you very much!
Quick replacement order
Sasha was amazing! I couldn't find my order and she helped me find it quickly and sort out a replacement. Her quick and helpful response saved me loads of time and stress, I really appreciate her fantastic service. Thanks a lot, Sasha!
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Quick and efficient order with
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